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I
Rating: 5 out of 5
Excellent product as usual. To be recommended to all
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Customer reviews of WonderCity
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 8 351 published reviews
Summary of reviews
WonderCity consistently delivers fast and reliable service with smooth ordering, secure shipping, and careful packaging that protects items and matches descriptions. Customers highlight prompt delivery, well-packaged products, and fast processing, with many noting that purchases arrive on time and items match photos or descriptions. The store earns praise for helpful customer service, easy payment and checkout, and competitive prices across a broad range of figurines and Disney-themed items. Overall, shoppers express repeated satisfaction with product quality, trustworthy reliability, and pleasant, efficient shopping experiences.
Reviews 2, 3, 4 and 5 stars
Reset filtersI
Rating: 5 out of 5
Tres bon service
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M
Rating: 5 out of 5
The delivery was fast and the items very well packed.
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C
Rating: 5 out of 5
Bonjour vos figurines sont magnifiques et le sévices est très bon
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S
Rating: 5 out of 5
Everything is perfect from start to finish.easy to order on the site.everything is very clear.fast and careful shipping.and beautiful things on the site.I love it.I highly recommend it.
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A
Rating: 5 out of 5
Perfect, as always ^^
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A
Rating: 5 out of 5
Serious company,helpful and attentive to customer needs. I highly recommend! I think I will buy again 🤗
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S
Rating: 3 out of 5
I'm happy for the purchases of new items that were delivered quickly. However, I bought an item with a defect in the discounted category. It was stated on the website that the product was intact, that only the packaging was damaged. However, it turned out that the wooden product was moldy and blistered, with bits of paint gone. The product was therefore far from intact, contrary to what was indicated on the description. I couldn't return it because the packaging was as damaged as advertised. But it wasn't actually just damaged packaging, it was moldy and still wet. I didn't like the fact that this wet and mouldy packaging was placed without any precautions with the other new items bought in the same parcel, without separating them because it contaminated them.
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Response from WonderCity
Dear Customer, We apologize for the inconvenience caused by the faulty item whose description obviously did not correspond to reality. Please accept our apologies. However, you can return the item to us for a full refund, even without the box. The items in our "Les Imparfaits" section benefit from the same guarantees as the others, i.e. a free 30-day return policy. Please do not hesitate to contact our customer service team, who will do everything in their power to ensure your complete satisfaction.
L
Rating: 5 out of 5
Fast, well-packaged delivery, fair prices, lots of choice, and answers to questions. I highly recommend this site.
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M
Rating: 5 out of 5
Perfect, well-protected shipment and item as described. I highly recommend it.
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S
Rating: 5 out of 5
Everything perfect from the shipping to the quality of the products
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F
Rating: 5 out of 5
Five stars well deserved
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T
Rating: 5 out of 5
Magnificent as always too beautiful the only thing that could be nice is to be able to order postures that are no longer available or that are no longer produced and that we know how to order but just for us.
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A
Rating: 5 out of 5
Unfortunately, one of the many figurines I ordered was damaged. Cadeau city offered me either a refund or an exchange. Everything went very well, the figurine was exchanged, delivery was free and the new one was returned very quickly. This is my 2nd order and I am very satisfied with Cadeau City.
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E
Rating: 5 out of 5
My experience with gift city is always great.
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E
Rating: 5 out of 5
Always beautiful products at fair prices
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D
Rating: 5 out of 5
The collector's figurine I ordered was superbly packaged, shipping was very fast.
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F
Rating: 5 out of 5
Very fast shipping. Meets my expectations. Package in good condition. No complaints. Gift City serious company
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C
Rating: 5 out of 5
I would recommend this store. Very fast and accurate delivery.
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C
Rating: 5 out of 5
Fast shipping and well-protected figurines! I've never had any problems with this site!
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M
Rating: 5 out of 5
Everything is perfect order received quickly beautiful figurines I recommend this company
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V
Rating: 5 out of 5
It's always a pleasure to order from CADEAUCITY. Choice, very attractive prices, after-sales service that I've rarely needed to activate, but which has always been up to the task. In short: top-notch.
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C
Rating: 5 out of 5
Quality piece, very well packaged. Fast delivery. Would recommend.
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S
Rating: 5 out of 5
Very well made item, delivery time respected and perfect follow-up. I recommend
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L
Rating: 5 out of 5
Fast delivery and great products, often discounted 🤩
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M
Rating: 5 out of 5
Serious and superfast company.
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A
Rating: 5 out of 5
Perfect! Fast and great packaging! I recommend
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O
Rating: 5 out of 5
They are the best
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A
Rating: 5 out of 5
Beautiful Deluxe line of Disney princesses. Large and rich in detail.
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C
Rating: 5 out of 5
I am delighted with this site is my second purchase, and everything perfect very fast and beautiful figures will return to buy more times.
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D
Rating: 5 out of 5
Very fast
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S
Rating: 5 out of 5
Very satisfied.fast delivery,well packed.everything is perfect.
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C
Rating: 5 out of 5
Absolutely perfect. 2nd order nickel Fast order processing. Protected shipping. Ras, everything is very good and serious . Thank you
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O
Rating: 5 out of 5
Top magnifique je recommande
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D
Rating: 5 out of 5
My last order could not be delivered by the delivery company DPD due to an incorrect address. Everything was correct and the mistake was clearly DPD's fault. Wondercity customer service is simply great! They responded quickly and offered help. Not my last order from Wondercity!
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M
Rating: 5 out of 5
I am always satisfied with my orders. Fast, well-packaged delivery
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S
Rating: 5 out of 5
impeccable le top :)! Amazing statuette!
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S
Rating: 5 out of 5
Fast shipping and perfect products
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P
Rating: 5 out of 5
Serious company and fast in shipping. The items are even more beautiful than in photos.
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S
Rating: 4 out of 5
The item arrived quite broken but fortunately customer service is top notch! I was able to reorder and receive the item in perfect condition and much more protected!
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