Customer reviews of WonderCity

9,8 /10

Based on 8 351 published reviews

5 7 718 92% 4 478 6% 3 61 1% 2 31 0% 1 63 1%

Summary of reviews

WonderCity consistently delivers fast and reliable service with smooth ordering, secure shipping, and careful packaging that protects items and matches descriptions. Customers highlight prompt delivery, well-packaged products, and fast processing, with many noting that purchases arrive on time and items match photos or descriptions. The store earns praise for helpful customer service, easy payment and checkout, and competitive prices across a broad range of figurines and Disney-themed items. Overall, shoppers express repeated satisfaction with product quality, trustworthy reliability, and pleasant, efficient shopping experiences.

Reviews 2, 3 and 4 stars

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Deborah

Published on 17/02/2014 à 16h43

Great site offers wide selection with attractive discounts!

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Enrico

Published on 10/02/2014 à 15h50

shipping a little slow......material for sale good,packaging poor

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Linda C.

Published on 16/01/2014 à 20h01

I shipped with gift city for the first time I had a good time. There was a little delay due to the shipping leaving a day late. All in all not bad and the service and if you spend more than 100 € the shipping costs are included. The same product I saw in a store in Rome cost much more. And in Gift City I paid less for it.

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Jessica S.

Published on 23/12/2013 à 18h28

I ordered on a Monday and the package arrived on Friday due to a problem but still ahead of schedule! The package was well packaged, it seemed avuotov from how firmly the package was held! I will definitely be purchasing again!

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Paola M.

Published on 18/12/2013 à 15h03

Order, service, punctuality absolutely great.... Unfortunately, one of the items that arrived is different from what I ordered...even in price.... However, the invoice indicates the item I had paid for Mine is not a criticism...I'm sure the exchange service could help me, but unfortunately being a gift for Christmas I don't have time...luckily the keychain that arrived is very nice...so that's okay... Anyway...mishap aside....serious service

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Response from WonderCity Published on 18/12/2013

Good morning Paola, we are sorry for this inconvenience due to a reversal of the last two digits of the item code (62 instead of 92) during picking. We will immediately provide a refund for the difference of 4.5€. However, we are pleased to hear that you also liked the item you received. Please do not hesitate to contact our Customer Service if you need it. Sincerely Cittadelregalo.it

Lavinia

Published on 10/12/2013 à 20h11

well done site , good service

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Alice C.

Published on 07/12/2013 à 16h23

good transition, quick delivery, pity for a forgotten item, promptly sent back at their expense

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Giada A.

Published on 20/11/2013 à 06h54

As a first purchase, it's not bad

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Carla

Published on 24/06/2013 à 08h00

I find you are serious.....reliable....precise in delivery....my opinion is good.

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Matteo

Published on 24/06/2013 à 06h15

A little high in prices, but punctual and quick in response and delivery

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