Customer reviews of WonderCity

9,8 /10

Based on 8 351 published reviews

5 7 718 92% 4 478 6% 3 61 1% 2 31 0% 1 63 1%

Summary of reviews

WonderCity consistently delivers fast and reliable service with smooth ordering, secure shipping, and careful packaging that protects items and matches descriptions. Customers highlight prompt delivery, well-packaged products, and fast processing, with many noting that purchases arrive on time and items match photos or descriptions. The store earns praise for helpful customer service, easy payment and checkout, and competitive prices across a broad range of figurines and Disney-themed items. Overall, shoppers express repeated satisfaction with product quality, trustworthy reliability, and pleasant, efficient shopping experiences.

Reviews 2, 3 and 5 stars

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Gianluca B.

Published on 18/02/2019 à 08h36

Perfect as always, fast delivery and very wide selection of items. I highly recommend it, Gianluca.

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Barbara B.

Published on 15/02/2019 à 10h49

Kind and helpful. Competitive prices. Quick in shipping. What can I say...perfect!

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Published on 14/02/2019 à 18h10

Fast and accurate delivery.

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Archer

Published on 13/02/2019 à 17h05

RAS, package intact, items well packed, however I'm not sure that the houses are original (JCarlton by Dominique Gault I already own more than 70, they are all a little smaller and do not have the words "made in china" on the back. On the other hand, the characters seemed OK.

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Response from WonderCity

Hello, we thank you for your comment, however a part of it deserves some clarification on our part. We can confirm that the J.Carlton homes for sale on our site are original (we are the world's largest retailer of these homes). In France, the law imposes a maximum penalty of 3 years' imprisonment and a €300,000 fine on anyone offering for sale or selling goods presented under a counterfeit trademark. We didn't understand your question about the size or the made in China label (are these the houses you already own or ours?) The made in China label is always present on the product packaging box and/or under the house in the form of an adhesive label. If you have any questions, please do not hesitate to contact our customer service department. Sincerely

Client

Published on 13/02/2019 à 15h01

Received on time and very good product, as described. Highly recommend.

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Antonio D.

Published on 12/02/2019 à 11h14

Fully satisfied, fantastic product,super fast shipping time, what can I say...Wonderful

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Elodie

Published on 11/02/2019 à 17h58

Thank you very much

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Client

Published on 11/02/2019 à 17h35

Super site I am very satisfied

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Charlotte P.

Published on 11/02/2019 à 16h39

I recommend!!! I am completely satisfied! Packages received only a few days after ordering (3 to 4 days), loyalty discounts that apply as soon as you log in, and all the news and updates on the Facebook page so we don't miss a thing! Thank you for your support.

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Erina

Published on 11/02/2019 à 11h13

Very happy with your service,fast and well packed

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Bonis

Published on 09/02/2019 à 07h10

Very well packaged, fast delivery, in a word, perfect.

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Cliente

Published on 08/02/2019 à 19h31

3 days and happiness came

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Alessandra

Published on 08/02/2019 à 16h53

In addition to a wide selection of products, I purchased two figurines from the willow tree line at the best price on the market. A few little problems with the delivery (due to the courier though).... Perfect and accurate packaging.

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Mme H.

Published on 08/02/2019 à 12h24

Everything was perfect. I received my items very quickly. And they were very well protected. I am very satisfied. THANK YOU.

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Client

Published on 08/02/2019 à 10h45

Lots of choice. Very fast and careful shipping. Highly recommend to collectors^^!

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Published on 07/02/2019 à 17h48

perfect fast cheap

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F.rousselle

Published on 07/02/2019 à 11h43

Order placed and received on time, packing done properly so as not to damage the figurines, their system rewards loyal customers, some discounts from time to time, you had to know how to seize the opportunity. So far, I've had no problems.

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Michaela

Published on 07/02/2019 à 11h15

Wide range of figurines at very attractive prices. Fast delivery. Just perfect.

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Client

Published on 07/02/2019 à 10h16

Top online store! Very fast shipping and very well packaged. I recommend this site.

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Client

Published on 07/02/2019 à 10h07

Package arrived quickly and very well packaged.

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Thomas

Published on 07/02/2019 à 10h06

Perfect! Very fast, safe, top notch!

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Crystelle

Published on 06/02/2019 à 15h26

very good site but needs even more choice showcase disney

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Michael

Published on 06/02/2019 à 10h18

Goods as described. I was delivered quickly and the packaging was top notch and adapted to the fragility and size of my item. What's more, I was debited even though I already had the goods in my possession. If I come across an item I like again, I'll recommend this site with my eyes closed.

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Thomas A.

Published on 05/02/2019 à 09h25

As usual, fast shipping and great figurine! Thank you very much!

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Jakly

Published on 04/02/2019 à 15h31

The product arrived earlier than expected in excellent condition. It fully matches what was seen on the website. Beautiful, colorful and true to the cartoon character. I recommend it to anyone who loves the Disney animated film and specifically the Mad Hatter.

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Mr L.

Published on 04/02/2019 à 14h52

Fast delivery, compliant product. Would recommend

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Mme M.

Published on 04/02/2019 à 13h10

Very fast shipping, as indicated. Perfect Willow Tree Three Kings. My crib is now complete. It's so beautiful. And what's more, discount on my purchase. Site to recommend

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Client

Published on 04/02/2019 à 11h52

A shopping site I can trust

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Valerie

Published on 04/02/2019 à 10h39

FAST DELIVERY! VERY WELL PACKED! PRICE DEFYING ALL COMPETITION! NOTHING TO COMPLAIN ABOUT!

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Client

Published on 04/02/2019 à 08h29

Perfect, very fast

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Valentina

Published on 03/02/2019 à 11h56

First time ordering from this site. Really impeccable and accurate. They have a new customer :)

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Leonardo M.

Published on 01/02/2019 à 12h26

Very serious company, now known for several years. The packaging is perfect

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Valérie R.

Published on 01/02/2019 à 12h24

Great site! Always on top

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Rita V.

Published on 01/02/2019 à 08h56

Perfect company.Only downside I was told that the three stars once acquired were forever instead I did not purchase for a year and they took them off.Sincerely.

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Response from WonderCity Published on 01/02/2019

Good morning, first of all we thank you for your comment and for your trust in our company. Let us just point out that as clearly stated in the CLUB rules (link found on all pages of the site + in our GTC).... ""What is the duration of validity of the Club shares ? Shares are valid for 365 days from the day they are obtained (order date). For example, shares that are awarded to you on January 1 and February 15 this year will be forfeited on January 1 and February 15 next year, respectively. In the meantime, however, you can obtain other shares that allow you to maintain or advance your CLUB shareholder level. """ see https://www.cittadelregalo.it/content/15-club-cittadelregalo This regulation has been in effect for 9 years and has never been changed, the awarding of CLUB stars are an additional reward (in addition to gift points) that is given precisely to reward loyalty over the 365 days, so it is not a vested right for life. We remain at your disposal for any further inquiries on this matter and send you kind regards

Stefano

Published on 31/01/2019 à 05h29

Efficient and fast service-I am fully satisfied.

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Client

Published on 31/01/2019 à 05h05

Delighted everything went very well, I recommend to everyone

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Lupi C.

Published on 30/01/2019 à 10h04

Perfect service, as always: item, packaging, shipping speed, tracking and delivery on the day announced.

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Barbara

Published on 29/01/2019 à 19h17

Beautiful products, wide selection, fast shipping and perfect packaging!

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Faby

Published on 29/01/2019 à 13h40

Quality products and services, I highly recommend

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Francesca

Published on 29/01/2019 à 07h43

I have already made several purchases and have never been disappointed

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