Customer reviews of WonderCity

9,8 /10

Based on 8 351 published reviews

5 7 718 92% 4 478 6% 3 61 1% 2 31 0% 1 63 1%

Summary of reviews

WonderCity consistently delivers fast and reliable service with smooth ordering, secure shipping, and careful packaging that protects items and matches descriptions. Customers highlight prompt delivery, well-packaged products, and fast processing, with many noting that purchases arrive on time and items match photos or descriptions. The store earns praise for helpful customer service, easy payment and checkout, and competitive prices across a broad range of figurines and Disney-themed items. Overall, shoppers express repeated satisfaction with product quality, trustworthy reliability, and pleasant, efficient shopping experiences.

Reviews 2, 3 and 5 stars

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Fabiana B.

Published on 06/07/2014 à 19h42

Excellent Experience. Purchases and after very few days the goods arrive Seri.

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Fabrizio P.

Published on 03/07/2014 à 19h39

Ottma company! Fast, reliable with courier that (almost never happens) if he doesn't find you he calls you to arrange second delivery. Goods arrived on time and in great condition! Fully satisfied!!!!

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Armida

Published on 02/07/2014 à 05h24

I purchased for the first time and was satisfied.

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Laura G.

Published on 01/07/2014 à 19h54

I have purchased willow tree products several times on this site buying at reasonable prices, with fast shipping and great supply! highly recommend!

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Maria T.

Published on 01/07/2014 à 14h04

What I saw on the website was exactly what I received. On time and without any problems! Thank you!

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Nicola B.

Published on 23/06/2014 à 07h07

I have made several purchases from the site and each time I have been stpito by the speed of response and shipping of the goods. The goods shipped always turn out to be packaged correctly and in accordance with what was found on the site. I will be returning there for my future purchases.

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Rosy N.

Published on 22/06/2014 à 15h12

Reliable accurate utmost fairness the best items at affordable price. Quality items cost.I am very happy thank you.Dr Rosy Negri

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Barbara

Published on 22/06/2014 à 07h57

Great products, beautiful in reality as well as in the pictures on the site and really in stock, in fact the delivery really happened in a few days. I would recommend anyone to buy products at gift city.

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Francesca P.

Published on 19/06/2014 à 14h39

I was looking for a particular article. There I found it. There is a huge choice and the products are special and hard to find in stores. The shipping was very fast.

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Marina

Published on 15/06/2014 à 10h31

Good morning, you really deserve the highest grade for exemplary service, quality of products for sale and ease of use of the site. Until next time.

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Alberto C.

Published on 12/06/2014 à 18h36

Perfect shipping! Everything ok

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Ilenia R.

Published on 11/06/2014 à 11h15

I ordered online I was informed immediately that my order had been taken delivery then I was notified twice more about the status of my order which arrived in time x make my gift service flawless I recommend it hello

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Elenaa G.

Published on 05/06/2014 à 06h44

Beautiful products that were delivered to me quickly. Perfect and sturdy packaging. Very easy navigation and many payment options, I can only state my satisfaction with buying from this site. Elena

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Luca S.

Published on 04/06/2014 à 04h38

I found myself very well, the information regarding both pre sales and post sales are accurate and formulated in a kind form. i did not encounter any anomaly and the delivery time was quick. Bravo !!!

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Claudio

Published on 04/06/2014 à 02h46

I purchased multiple items in a single order and these were jammed into a single box without padding on three sides of the package. The result: although on the outside it looked okay, once I opened the package I had a bitter surprise; one of the three items arrived with the cardboard torn and the styrofoam shredded, with the statue dancing in it. The site is called "Gift City," but who would gift an item reduced to this state!!!?

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Response from WonderCity Published on 04/06/2014

Good morning Claudio, thank you for your comment, we would like to point out that your item was packed in a "preformed" mold of polystyrene a few centimeters thick, then placed in its original box and finally in a carton suitable for transport closed by security tape. We are sorry that in spite of this care, in your case the box had some dented edges, evidently during transportation there were not the proper precautions that we demand from those who provide such service. We will urge our shipping department to be more careful to avoid these unpleasant incidents, and this although the high level of satisfaction shown by customers with our deliveries has been constant over the years (never let your guard down). However, we are glad to hear that the item arrived to you in good condition and that you are satisfied with your purchase. Best regards Customer Service

Roberta G.

Published on 02/06/2014 à 04h45

Great product and very fast shipping. I would recommend it to everyone.

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Emmanhu

Published on 31/05/2014 à 20h11

Efficient and fast...I am fully satisfied

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Heinz

Published on 30/05/2014 à 17h01

Quality products offered with clarity,reliability and punctuality.Keep up the good work

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Rudy

Published on 28/05/2014 à 08h15

The item I bought matched exactly what I saw in the photos on the website. Although the item was already packed, the package made was further stuffed with padding to preserve the item. Thank you very much for your attention and thoughtfulness. Very fast delivery (2gg).

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Fabrizio

Published on 28/05/2014 à 04h44

Excellent assortment of products for sale. Service is accurate and shipping is accurate and quite fast. Recommended!

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Gabriele

Published on 26/05/2014 à 05h01

Punctual, timely, detailed emails on payment status,, order status, shipments... all ok!

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Cinzia V.

Published on 25/05/2014 à 20h11

I could see from the staff of "Citta' Regalo ", the willingness to meet my requests. Having made a mistake in placing an order, I was able to speak personally with an operator,who immediately solved the problem. For me this is the demonstration of seriousness and professionalism- Thank you all, I will definitely use them also i later.

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Pasquale C.

Published on 25/05/2014 à 05h36

Excellent value for money and precise and safe delivery mode

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Chiara P.

Published on 24/05/2014 à 12h15

Excellent service, the package containing the product arrived within a couple of days The item was in accordance with the description on the site, excellent quality

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Salvatore A.

Published on 21/05/2014 à 20h26

I found it to be very good. Product as described. Good price.... Very fast shipping

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Daria A.

Published on 16/05/2014 à 11h21

Precise, I recommend it.

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Alberto C.

Published on 15/05/2014 à 15h39

I was very satisfied with their fairness and punctuality, great!

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Federica F.

Published on 13/05/2014 à 10h58

Clear and straightforward site, friendly and fast customer service, fast and careful shipping!

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Anna G.

Published on 03/05/2014 à 14h53

Fast shipping, perfect packaging!!!

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Rosaria S.

Published on 03/05/2014 à 10h46

Seriousness,competence and lots of kindness from customer service. Attractive site,simple and immediate. Lightning fast shipping and delivery.

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Mariag

Published on 28/04/2014 à 16h57

It is what I wanted to order, arrived quickly, accurate packaging, competitive price.

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Rita

Published on 23/04/2014 à 16h36

I recommend you make your purchases, you will certainly be satisfied

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Mario T.

Published on 19/04/2014 à 20h08

Impeccable service, quick and on time, very high value for money;impossible to find a single fault.

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Fabrizia T.

Published on 08/04/2014 à 10h32

I have purchased several times from this site and have never had any problems. In fact, when I have needed they have always gone out of their way to meet my requests.

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Francesca

Published on 04/04/2014 à 07h33

Very serious site, perfect packaging and ultra fast delivery.

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Nicola U.

Published on 02/04/2014 à 14h24

maximum seriousness, punctuality in shipping, I would say excellent as a first purchase

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Matteo

Published on 02/04/2014 à 06h38

exactly as I ordered...in fact, even better

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Gianluca

Published on 31/03/2014 à 06h30

I can only speak highly of them, they were kind, courteous and on time delivery.

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Selena C.

Published on 30/03/2014 à 15h05

I would recommend this site for its speed and accuracy. You can find branded items that normally cost 10 percent more going to buy them in store. I am fully satisfied!

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Cristina G.

Published on 27/03/2014 à 10h10

I received the ordered items in a very short time, in perfect condition and without any problem.

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