Customer reviews of WonderCity

9,8 /10

Based on 8 351 published reviews

5 7 718 92% 4 478 6% 3 61 1% 2 31 0% 1 63 1%

Summary of reviews

WonderCity consistently delivers fast and reliable service with smooth ordering, secure shipping, and careful packaging that protects items and matches descriptions. Customers highlight prompt delivery, well-packaged products, and fast processing, with many noting that purchases arrive on time and items match photos or descriptions. The store earns praise for helpful customer service, easy payment and checkout, and competitive prices across a broad range of figurines and Disney-themed items. Overall, shoppers express repeated satisfaction with product quality, trustworthy reliability, and pleasant, efficient shopping experiences.

Reviews 2, 4 and 5 stars

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Véro 3.

Published on 06/05/2019 à 18h35

Fully compliant product. Package tracking from order to delivery. Delivery on time. In short, perfect!

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Nicolas

Published on 06/05/2019 à 15h00

Perfect! I'm used to ordering from this site and I highly recommend it. Very well done site and easy ordering. Great care is taken with the parcels, which have always arrived in perfect condition. Prices are very competitive (even more so when you're a member or during special offers).

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Rizzi J.

Published on 06/05/2019 à 14h46

Cadeau City is a serious site, the objects are packaged with care, and in the event of a problem the customer service is very efficient. I recommend this site 200%. In addition, the prices are quite attractive. Everything is delivered on time. Nothing but positive things to say.

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Audrey

Published on 06/05/2019 à 13h41

Super I recommend

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Ben J.

Published on 03/05/2019 à 11h56

Price lower than the competition Fast delivery Responsive to emails Very attractive offers

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Cliente

Published on 03/05/2019 à 11h01

Great service, very fast shipping.

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Client(E)

Published on 03/05/2019 à 10h03

Fast / efficient

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Domenico

Published on 03/05/2019 à 05h01

EXCELLENT!!! fast delivery

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Client(E)

Published on 02/05/2019 à 12h43

Excellent, nothing broken, superbly packaged and protected

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Domenico

Published on 01/05/2019 à 09h46

as always, everything perfect :)

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Sophie V.

Published on 01/05/2019 à 08h20

Choice, reasonable prices, an innovative loyalty program and reliability: nothing to complain about!

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Claudia G.

Published on 30/04/2019 à 18h25

Excellent service

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Serena V.

Published on 30/04/2019 à 16h13

Super beautiful items and super fast shipping!!!

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Andrea

Published on 30/04/2019 à 10h25

Quick and efficient service, products packed optimally, fast and timely shipping

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Client(E)

Published on 30/04/2019 à 07h32

fast, simple and efficient

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Client(E)

Published on 30/04/2019 à 06h51

everything went well, the order arrived quickly. Disappointed because I could not get a figurine in promo due to its breakage.

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Marco

Published on 29/04/2019 à 17h44

Fair prices, original items (as shown in the photos), super fast delivery and most importantly I was always informed about the status of the order from loading to shipping to delivery. Congratulations!!! I recommend Cittadelregalo with flying colors.

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Stefania

Published on 27/04/2019 à 16h21

I have been buying JIM Shore Disney Traditions products for quite some time now.These items are always highly detailed and perfectly true to the images of classic Disney cartoons. The packaging is perfect and the items have always arrived at their destination quickly and on time.

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Sara

Published on 26/04/2019 à 14h04

Very kind , professional and fast delivery, excellent quality ! A thank you for my best man wedding favor !!!

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Mona

Published on 26/04/2019 à 07h40

Very good service, really beautiful figurine received in excellent condition, with no defects whatsoever. Very fast and reliable shipping. I highly recommend it. Thank you for everything, I'm delighted!

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Client(E)Mourgues

Published on 26/04/2019 à 07h33

I am very happy with my purchase, I recommend it.

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Coralie P.

Published on 26/04/2019 à 06h43

As a customer of cadeau city since 2011, I've seen a real change. Before, customer service was very human and had an understanding approach, knowing that customers were mostly collectors and therefore planning returns accordingly. Nowadays, I receive a broken item and I get a very robotic response, which does not fail to copy and paste the general terms and conditions of sale. I'm told that there's no exchange because my item costs less than 70 euros, and that of course there's no guarantee that I'll be able to buy it back at the same price. And as if by magic, this morning the item is no longer on sale, forcing me to buy it at a higher price... I'm particularly disappointed with this new approach... I won't be recommending it as I used to, I won't be buying with my eyes closed and I'll be opening mine wide from now on.

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Response from WonderCity

Hello, our General Terms and Conditions have been in force for three years now, and are designed to prevent abuse. It's a pity that in your comment you forgot to write that we solved your "problem" (a missing end of less than 1 mm of a feather) in less than 12 hours since your report. We accepted your complaint and sent you a free return label to refund the full price of the item. You were thus able to purchase the item again, taking advantage of the special offer still in effect, with a difference of... 0,65€ !!!! We're sorry that you consider our free returns service and this price "difference" as an obligation to buy more expensive and therefore write such a negative note. Sometimes it's really difficult to respond to certain criticisms, but we'd like to reassure you that our customer service has remained "human" and will always respond as quickly as possible to its customers. Sincerely

Cliente

Published on 26/04/2019 à 03h28

unmistakably perfect

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Magica 5.

Published on 25/04/2019 à 18h58

All ok quality and service

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Bela

Published on 24/04/2019 à 10h40

I am very happy with my order.

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Kate

Published on 24/04/2019 à 07h51

Order received quickly figurine well protected, very happy thank you!

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Client(E)

Published on 24/04/2019 à 07h27

Order received very quickly, very careful packaging, you can order without hesitation at cadeaucity!

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Lola

Published on 18/04/2019 à 10h40

very good, very fast, perfect.

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Dominique

Published on 17/04/2019 à 14h06

no problems . beautiful figurine in very good condition and delivery on time.but I'm still disappointed not to have been contacted by cadeaucity about my previous order.

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Elizabeth E.

Published on 15/04/2019 à 12h08

Very good service nothing to complain delivery on time no problem

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Enzorro

Published on 15/04/2019 à 09h26

SUPER SITE. FAST DELIVERY AND PRODUCT RECEIVED WITHOUT BREAKAGE

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Client(E)

Published on 15/04/2019 à 09h10

very good...nothing to say very fast shipping and well packed

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I A.

Published on 15/04/2019 à 07h00

Everything went smoothly, I was informed of the restocking, it was quick and the packaging was reliable.

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Hélène S.

Published on 11/04/2019 à 09h03

Everything perfect.

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Fan D.

Published on 11/04/2019 à 06h52

I'm as happy as ever, very well packaged and on time. thank you.

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Agnes V.

Published on 10/04/2019 à 14h14

Very happy with the site - fast delivery

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Voegtling

Published on 10/04/2019 à 09h01

I am very satisfied with the responsiveness and speed of shipment of the package ordered on cadeaucity. I highly recommend this site.

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Ollivrin J.

Published on 10/04/2019 à 08h16

Top delivery Very fast

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Christelle D.

Published on 10/04/2019 à 08h11

As always, excellent in every way

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Armelle

Published on 10/04/2019 à 08h01

As usual, everything went very well. Serious site, fast and careful delivery. I recommend

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