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E
Rating: 5 out of 5
Very good site I recommend
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Customer reviews of WonderCity
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 8 351 published reviews
Summary of reviews
WonderCity consistently delivers fast and reliable service with smooth ordering, secure shipping, and careful packaging that protects items and matches descriptions. Customers highlight prompt delivery, well-packaged products, and fast processing, with many noting that purchases arrive on time and items match photos or descriptions. The store earns praise for helpful customer service, easy payment and checkout, and competitive prices across a broad range of figurines and Disney-themed items. Overall, shoppers express repeated satisfaction with product quality, trustworthy reliability, and pleasant, efficient shopping experiences.
Reviews 3, 4 and 5 stars
Reset filtersC
Rating: 5 out of 5
Fast and reliable
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F
Rating: 5 out of 5
I have been ordering from this e-shop for years, never had a problem and very good prices. Recommended
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B
Rating: 5 out of 5
Perfect, nothing to complain about
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L
Rating: 5 out of 5
Very professional in handling the sale, materials arrived very quickly
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C
Rating: 5 out of 5
All the Disney figurines I have commented on are magnificent, very well packaged and received quickly. Thank you.
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F
Rating: 5 out of 5
Fast delivery
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A
Rating: 5 out of 5
Very satisfied. When I ordered the gifts I was aware that they would arrive after Christmas....Instead, received on time And then, if you are looking for something special..you find it, regardless of the cost
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C
Rating: 5 out of 5
I am delighted with Cadeau City's products and services. It has become the only supply site for me. Fast and very careful shipping. Quick contact and response to our questions if needed more than satisfactory.
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F
Rating: 5 out of 5
Super bag really beautiful I do not regret
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M
Rating: 5 out of 5
1st try and totally satisfied! Cheaper prices than on other sites and very well packaged products.
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B
Rating: 5 out of 5
Honestly I am really glad I bought from them! I didn't know them and of course I was a bit uncertain, however in two days everything arrived to me in perfect condition .
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N
Rating: 5 out of 5
Discovered this site, VERY nice experience: speed, large selection, for a collector of "Jim Shore" figurines I'm delighted (by the way, I've already recommended it).
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D
Rating: 5 out of 5
Good and fast delivery
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S
Rating: 5 out of 5
Order received quickly but cardboard damaged and figurine broken nevertheless customer service to respond very quickly I am very satisfied and confident for my future orders. Thanks to the whole team.
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W
Rating: 5 out of 5
Quick delivery, well packed product, all ok recommended
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C
Rating: 5 out of 5
I really have nothing to say. It's excellent and very nice
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R
Rating: 5 out of 5
Great site to buy at fair prices and with fast shipping.My product was in stock and was shipped well before the estimated date.I highly recommend it and will place more orders in the future.
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D
Rating: 5 out of 5
Very good site despite delivery delays on restocking. So you can go there with confidence.
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N
Rating: 4 out of 5
Always a great site, but I find that prices have risen sharply. Too bad
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Response from WonderCity
Dear Nicolas, thank you very much for your confidence. As communicated on our Facebook page in September, all manufacturers without exception have unfortunately increased their prices very significantly (increases in the cost of raw materials, transport and labour linked to the pandemic). Rest assured, we're still fighting for low prices, we've absorbed the increases as much as possible, and you can count on us to remain the most competitive on the market whatever the circumstances!
A
Rating: 5 out of 5
Great service Met delivery time Items arrived in perfect condition well packaged I will definitely make other purchases
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C
Rating: 5 out of 5
I am very satisfied with your services. The products I ordered from you are of very high quality.
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C
Rating: 5 out of 5
Fast and efficient. Top customer service! Very satisfied with this first order.
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G
Rating: 5 out of 5
Fast and efficient. Well packaged
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A
Rating: 5 out of 5
I'm happy with my gift purchase city sells very nice figurines Thank you very much
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V
Rating: 5 out of 5
Arrived promptly and in perfect condition
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A
Rating: 5 out of 5
outstanding product, fast delivery
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C
Rating: 5 out of 5
Quality products with a beautiful finish, and a very short delivery time.
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B
Rating: 5 out of 5
Very quick and correct transaction. Material arrived promptly, perfectly in line with the offer description
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S
Rating: 3 out of 5
I am satisfied with the gift but not with the delivery. No call from the delivery person. I had to pick up the package at a relay point. I chose home delivery so I wouldn't have to go anywhere...
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Response from WonderCity
Hello Sylvie and thank you for your purchase! We apologize for the inconvenience. The tracking of your parcel indicates that the deliveryman came to your home on Wednesday, December 8 at 10:59 am and that in your absence the parcel was indeed dropped off at a relay point. If this was not the case, we apologize. Please do not hesitate to report your parcel letter carrier's behavior by calling 3631.
P
Rating: 5 out of 5
Perfect product, top quality and very fast delivery, received less than 48 hours after ordering.
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C
Rating: 5 out of 5
Beautiful figurines and fast, careful shipping
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M
Rating: 4 out of 5
Faster delivery would be cool. I'm of course talking about the second wallet purchase! But otherwise good
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Response from WonderCity
Dear Mandy, thank you for your order! Your order was placed on Sunday December 5th, shipped on the 6th and delivered on the 8th, i.e. in 48 hours, which is in line with our commitments. However, if you had chosen Express delivery, the parcel could have been delivered in 24 hours, i.e. on December 7th. Please do not hesitate to contact us to find out more about our delivery methods. However, we can find no trace of a second order. Did you order the wallet from us? If so, please let us know the order or parcel number so that we can check what happened.
M
Rating: 5 out of 5
Perfect fast delivery
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T
Rating: 4 out of 5
Careful preparation of the parcel, just right for the fragile items ordered. The parcel arrived on time. Great satisfaction with the items ordered.
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A
Rating: 5 out of 5
Very fast shipping. The product at lower price than current price. I recommend it.
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C
Rating: 5 out of 5
Excellent! Received very quickly and very, very good quality product. A marvel. Don't hesitate!
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L
Rating: 5 out of 5
Fast and careful delivery, item as described, I recommend it.
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A
Rating: 5 out of 5
Rare products at a competitive price, premium quality. Impeccable shipping service, well protected. Deadline respected, no unpleasant surprises on the products. On top of that, the loyalty system seems very interesting, can't wait to take advantage of it later.
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C
Rating: 4 out of 5
The products are as described, the delivery is fast, but customer service cannot be reached by telephone, which makes it impossible to obtain any details. I have given up on a purchase for this reason.
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Response from WonderCity
Hello and thank you for your testimonial. Phone support will be available in early 2022, we are working on it ;-) In the meantime, don't hesitate to contact one of our advisors by e-mail, we'll get back to you within one working day.