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D
Rating: 5 out of 5
Very fast and accurate customer service in responses. Excellent shipping. In one day I received the goods. Highly recommended
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Customer reviews of WonderCity
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 8 351 published reviews
Summary of reviews
WonderCity consistently delivers fast and reliable service with smooth ordering, secure shipping, and careful packaging that protects items and matches descriptions. Customers highlight prompt delivery, well-packaged products, and fast processing, with many noting that purchases arrive on time and items match photos or descriptions. The store earns praise for helpful customer service, easy payment and checkout, and competitive prices across a broad range of figurines and Disney-themed items. Overall, shoppers express repeated satisfaction with product quality, trustworthy reliability, and pleasant, efficient shopping experiences.
Reviews 3, 4 and 5 stars
Reset filtersC
Rating: 4 out of 5
Everything ok. Products arrived quickly and undamaged. Lower prices than others.
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C
Rating: 5 out of 5
Great service, fast and accurate! Bravo
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L
Rating: 5 out of 5
Ordered Willow Tree angels: wonderful product, absolutely met expectations, very fast delivery, great packaging.
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C
Rating: 5 out of 5
I think you are always the best in the industry , honest - accurate - reliable , anyone can trust , little , very much instead , but sure , thanks for being there , your articles are wonderful , congratulations , just what was needed , see you soon......ciao.....
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C
Rating: 5 out of 5
Great everything
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C
Rating: 4 out of 5
The order arrived in a short time impeccably only flaw 10€ shipping is a lot.
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Response from WonderCity
Good morning, Thank you for your comment. Simply allow us to point out that the shipping costs, as clearly specified before validating the order, were 5.9€ as the total amount of the order itself was less than 49€ (free shipping from 49€ purchase). You chose cash on delivery payment, which as reported involves an additional flat fee of 4.9€ (collection charges). If you had chosen payment by Card, Paypal or bank transfer you would not have paid any cash on delivery cost. All this is specified in the shopping cart before validating the payment. Best regards
G
Rating: 5 out of 5
Simplicity of the site and purchase mode, speed in shipping products, perfect packaging. Recommended
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F
Rating: 5 out of 5
Perfect products, perfect packaging, fast shipping
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C
Rating: 5 out of 5
All perfect
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C
Rating: 5 out of 5
Gift City the top. Excellent products and fast delivery. I recommend.
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C
Rating: 5 out of 5
Pest arrived, great prices!
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C
Rating: 5 out of 5
Quick and accurate!
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J
Rating: 5 out of 5
I ordered two products from the Jim Shore line, and in addition to having a wide range of products from the same line, they are also of excellent finish. Lots of products for all budgets and tastes. I recommend it to anyone who loves this line and not.
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C
Rating: 5 out of 5
To my surprise I discovered a company that keeps what it says , congratulations , you are trustworthy , you can trust for sure , serious , adequate and even better than what you say , really unique and alone , thank you for all this , I extend cordial greetings , in faith : Zanardi Enrico , hello , see you soon....
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F
Rating: 5 out of 5
Fast shipping and perfect items...highly recommended!
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R
Rating: 5 out of 5
Very satisfied with the purchase
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C
Rating: 4 out of 5
Order arrived on time, product in line with expectations, overall therefore satisfactory.
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T
Rating: 5 out of 5
Great Store / Extensive Catalog / Good Prices It 's the first time I buy from CittadelRegalo and I must say that initially I remained doubtful that for shipping time they said 4-6 days, being accustomed me to buy from collectibles sites that in 24/48h deliver the product to your home; however, I had to reconsider with my order! Fortunately, the product arrived in 3 days and the possibility to pay cash on delivery was really very convenient! I will definitely buy more from them, plus with the loyalty points system the offers get even more interesting!
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A
Rating: 5 out of 5
all perfect, arrived even earlier than expected.
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M
Rating: 5 out of 5
First order,no problem...material arrived according to description ne right time
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M
Rating: 4 out of 5
The store is stocked and the service satisfactory
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I
Rating: 5 out of 5
Excellent seller ,very fast shipping
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K
Rating: 5 out of 5
I am glad I discovered "Cittadelregalo" I was very surprised because the goods arrived very quickly ; in perfect condition, packed with care. I have already recommended the site to a friend who has the same needs as me and I do not rule out continuing to buy again myself.
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S
Rating: 5 out of 5
Excellent site with very interesting and original gift ideas. The purchase was very easy and very fast shipping. Excellent packaging.
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C
Rating: 5 out of 5
accurate and fast
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C
Rating: 4 out of 5
A nice site sally that I find that there is little assortment as disney jim store that is to be has step with the collection of the moment or even if a product ends keep the image with the price so at least you can say that there is this thing but maybe it is missing.Good evening
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Response from WonderCity
Good morning and thank you for your comment. Just allow us to point out that regarding the collection you requested, all items available in Europe (but also many normally available only in the USA) are on our site. In particular all the very latest items. Clearly in some cases it is necessary to wait for the manufacturer to deliver. Also, if a product runs out and a restock is planned, its image with the price always remains visible to everyone. For example, if you click on the image of the item itself, you can enter your email in a special box to be notified as soon as the item becomes physically available for purchase again. On the other hand, if an item is sold-out (no longer in production) we prefer to remove it permanently from the site to avoid unnecessary waiting. Best regards Customer Service
H
Rating: 4 out of 5
Shipping was fast, product arrived undamaged, I was expecting packaging that would enhance the artifact more. I would definitely recommend purchasing from Cittadelregalo.
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C
Rating: 5 out of 5
...All perfect, nothing to complain about. Joseph
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V
Rating: 5 out of 5
100% satisfied ! As always cittadelregalo is a name and a guarantee ! Thank you very much once again
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J
Rating: 5 out of 5
Fast shipping and really nice item, I will definitely make more purchases
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N
Rating: 5 out of 5
Excellent service on time We were really very satisfied
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E
Rating: 5 out of 5
Quick and easily tracked shipping
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L
Rating: 5 out of 5
excellent items,good trader.I recommend it
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B
Rating: 5 out of 5
Beautifully crafted figurines. Delivery on time and perfect packaging. Seriousness. Congratulations
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J
Rating: 5 out of 5
GREAT PRODUCT AND ARRIVED VERY EARLY!!!!
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F
Rating: 5 out of 5
Perfect products, great prices, accuracy and punctuality. Recommended dealer.
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F
Rating: 5 out of 5
I am very soffisfied with my purchase.... Very fast delivery,perfect packaging perfect items as always...super recommended!!!
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C
Rating: 5 out of 5
Very precise and punctual
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S
Rating: 5 out of 5
Excellent purchase,tips,perfect packaging,courtesy and no doubt I will shop with you again,
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