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G
Rating: 5 out of 5
Fast shipping and quick resolution unforeseen
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Customer reviews of WonderCity
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 8 351 published reviews
Summary of reviews
WonderCity consistently delivers fast and reliable service with smooth ordering, secure shipping, and careful packaging that protects items and matches descriptions. Customers highlight prompt delivery, well-packaged products, and fast processing, with many noting that purchases arrive on time and items match photos or descriptions. The store earns praise for helpful customer service, easy payment and checkout, and competitive prices across a broad range of figurines and Disney-themed items. Overall, shoppers express repeated satisfaction with product quality, trustworthy reliability, and pleasant, efficient shopping experiences.
Reviews 3, 4 and 5 stars
Reset filtersF
Rating: 5 out of 5
Good evening, excellent purchases, fast shipping, fairness and seriousness. It is not the first time I buy from them and I have always been happy. Reliable and recommended. Fabio Garuffo.
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E
Rating: 5 out of 5
Perfect companies on time helpful staff. I would recommend it to everyone.
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C
Rating: 5 out of 5
Fully satisfied: well packed items, very fast shipping!
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A
Rating: 5 out of 5
I have a wonderful experience with gift city. My favorite online store. Very fast delivery. I highly recommend buying from this store.
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A
Rating: 5 out of 5
I find it very convenient for ordering items of how it is cataloged and discounts on items
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C
Rating: 5 out of 5
Excellent. Prompt and quality service and delivery: goods arrived well packaged, healthy and on time.
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C
Rating: 5 out of 5
All was perfect!!
L
Rating: 5 out of 5
Beautiful article. Full of details. A dream. Service always fast. I only buy from you and always will. Thank you.
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R
Rating: 5 out of 5
"CITTA' del REGALO" represents No.1 in online sales of Disney products in Italy and does so with the utmost professionalism. It is necessary to add the kindness of the staff on the phone and last but rather its strong point the excellent prices.
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M
Rating: 5 out of 5
the product met the description, very fast dispatch , very satisfied !
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M
Rating: 5 out of 5
Promptness in service. Perfect products. Thank you
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R
Rating: 5 out of 5
Fast shipping and items at great prices (the lowest found so far). Everything arrives in perfect condition and well packaged, and by bundling several products you can even get free shipping, without the service losing quality. It can happen that the site blocks the continuation of an order being finalized because an item in the cart goes through restocking without the main list updating, because it probably takes a while to update the product availability info. This way you are able to order only what is actually available, without getting nasty surprises after the payment is sent. So even though I ended up not being able to buy an item I wanted, I am satisfied with the purchase and would highly recommend the seller to anyone!!!
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F
Rating: 4 out of 5
all okay, thank you very much, recommended
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C
Rating: 5 out of 5
Reliable and very fast in shipping; also available for any clarification
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F
Rating: 5 out of 5
Great communication, shipping, products purchased and...prices!
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L
Rating: 5 out of 5
I have always been very happy with my various purchases. Clear on the site, quick and efficient in shipping. Bravo !!!
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R
Rating: 5 out of 5
Great service and fast delivery time
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D
Rating: 5 out of 5
Outstanding as always
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V
Rating: 5 out of 5
Always everything perfect: fast delivery, accurate packaging and assistance in case of misunderstandings.
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C
Rating: 5 out of 5
Fully satisfied with my purchases
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C
Rating: 5 out of 5
you were very fast, perfect packaging!
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B
Rating: 5 out of 5
This is my first time buying from this site and I must say that I was very well ....la velice shipping and all detailed!!! Definitely recommend.
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C
Rating: 5 out of 5
You never forget your first order, Disney statues arrived after very few days and in perfect condition. Seriousness, kindness, and helpfulness to customer service. Recommended to everyone!!!
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N
Rating: 5 out of 5
excellent seller....thanks nadia
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C
Rating: 5 out of 5
Great product and service
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M
Rating: 3 out of 5
My package arrived late with exchange problems during shipping...from the 12th that I placed the order it arrived on the 21st thanks to a tip from me...good thing I moved well in advance not knowing the site...otherwise I wouldn't have gotten my goods on time...the Lady who handled my paperwork was very nice and courteous. I hope next time she will be more accurate
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Response from WonderCity
Good morning, Unfortunately, the problems with delayed deliveries are due to ongoing labor demonstrations at the carrier's HUBs, which are forced to route packages to other sorting centers. Despite the fact that this inconvenience is not due to our will or to an internal problem of our own, we are unfortunately aware that customers hold us responsible by noting with less than positive reviews our performance. We take responsibility for this and despite the fact that the inconvenience is due to causes external to our company, we are trying to resolve as soon as possible any other inconveniences that these strikes might cause to customers and that impact the entire national logistics of all commercial enterprises shipping to Italy. Sincerely Customer Service
C
Rating: 5 out of 5
Courteous quick kind and helpful ... serious professionals but above all affordable prices especially for those who become regular customers ;-)
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A
Rating: 5 out of 5
Great, fast and very reliable!!!
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P
Rating: 5 out of 5
Quick and easy order. On-time delivery in perfect condition.
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C
Rating: 5 out of 5
Fast shipping. Perfect packaging. Product also above expectations and great value for money.
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A
Rating: 4 out of 5
I WAS UPDATED STEP BY STEP FROM TAKING ASSIGNMENT OF MY ORDER TO DELIVERY. EVERYTHING PERFECT
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C
Rating: 5 out of 5
Fast delivery, ordered item wrapped several times and super protected from any blow. Very satisfied
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I
Rating: 5 out of 5
Great value for money kind and always helpful the goods arrive intact as from the photos ...very fast delivery time ...congratulations always so ...I am a very loyal customer of yours hello ;)
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D
Rating: 5 out of 5
We are already long time customers and once again extremely satisfied Customer service courteous,helpful and efficient. We will definitely purchase again.
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C
Rating: 5 out of 5
Wide selection of excellent quality, unique products. Delivery on schedule. Much care also in packaging of products.
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D
Rating: 5 out of 5
Purchased two disney items that were needed very quickly. Within 72 hours I received the package carefully packed. Very courteous even when I called the toll free number for information. I recommend it visually.
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A
Rating: 5 out of 5
The packaging was good and the shipping was very fast
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C
Rating: 5 out of 5
Great everything perfect
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C
Rating: 5 out of 5
Punctual, accurate in delivery as well
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