Customer reviews of WonderCity

The products are as described, the delivery is fast, but customer service cannot be reached by telephone, which makes it impossible to obtain any details. I have given up on a purchase for this reason.

Fast delivery and impeccable tracking for a first order I was satisfied.

Good service although with slight delay in delivery which however was reported to me promptly. Satisfied

The reception of my parcels was perfect, but I can't say anything about the figurines I ordered, because the packages won't be opened until Christmas. They are gifts. Thank you very much.

I ordered Christmas ornaments from Jiim Shore which I love, good assortment at appropriate prices. Punctual delivery.

As described

I love this site I find fee clochettes that I can't find elsewhere and for a collector like me it's great.

Prompt delivery on time, material perfectly packed safely, I had some problems on the site, but likely depended on my device

Everything exactly as pictured

I am satisfied in general, the product internally arrived undamaged and perfect, in a very short time, unfortunately, however, the box of the object had a clean cut, a break that in a Disney statue, in my opinion is not acceptable, a little more care should be taken in the packaging, and the box that contains the object should be a little larger ... (we know how couriers treat parcels) because in a collectible statue the packaging has a great importance, I did not feel like disputing and sending back the product as inside is absolutely perfect and intact, there is to say however that the outer sactola with an obvious break, annoys me beyond belief. In view of this, I do not know whether I would make another purchase in the future....

A site full of really innovative especially affordable gift ideas. Security in payment, perfect and impeccable packaging, but most important very short delivery time. Maybe shipping costs a little high for my standards, but for the service it fits.

DELIVERY TIME RESPECTED, PACKAGED CORRECTLY BUT A SLIGHT DEFECT ON THE FIGURINE. I WOULD HAVE APPRECIATED A LITTLE THANK-YOU NOTE LIKE SOME SITES CAN PROVIDE.

Fast and careful delivery.

The merchandise I don't know how it arrived undamaged.The box crushed in one corner and as a result the packaging of the willow tree statue is also ruined!The polystyrene inside that is supposed to prevent shocks is completely broken and punctured at the bottom.Since I have to give it as a gift I repaired it with transparent tape. I will definitely not buy,more anything from gift city.

I received a parcel that didn't correspond to my order. I ended up having to send this item back to finally receive the item I ordered. I'm out of town, so it wasn't easy for me to go back and forth to the delivery address in a region that isn't mine. Disappointed for a first experience with you. Have a nice day!

I've known about this site for years - prices have gone up, shipping times have increased, customer service has improved, but I haven't had to contact them so I can't judge.

Excellent service. Fast and on time. product as described.

Item conforms to description. Fast and careful delivery.

Very good product, very good packaging, nothing to say!

Fast delivery, good prices, compliant products.

Perfect for this last order. On the other hand, I still have an order of 2 items pending: 1 available and 1 in restocking that should have been delivered at the beginning of July and the deadline was pushed back 3 months without notice. In the meantime, it's paid in full and I haven't even received the available item.

This was the first purchase I made through this site. The items are many, beautiful and the prices are competitive with other sites. The unpleasant experience is not about gift city but the courier they rely on, who 2 times claimed they could not find my address although it was correct and I had also left my cell phone in case. I therefore made a complaint to Gift City who assured me that they would redress the courier for this inconvenience. On their part, therefore, I received the utmost helpfulness and support for the difficulty related to the shipment (before, during and after). I will purchase again hoping not to run into this situation again

I don't think it's right to lose the benefit of our acquired club stars. We don't all have the opportunity to buy often. For my part, I sometimes put money aside to buy a long-awaited figurine. Once again, it's the one with the most money who gets rewarded... And to answer your question, since we can't do it again. Is it normal to lose the club points collected after one year? It's virtually impossible to reach 3-star status! But hey... that's called commerce...

I had two problems with orders but the rest is nice for my collection.

Good service and beautiful products

Was informed after ordering that one of the items was out of stock! I asked to receive the available ones but it was impossible for the site to make 2 shipments! I would have had to cancel my order to send 2 more and incur 2 shipping charges. Not commercial on this one. Otherwise, well-protected and well-kept parcel.

Satisfied with my purchases (including a pre-order). Packages are very well packed and shipped... I recommend!

I was completely satisfied with my purchase

i was surprised by the appearance of these figurines, which didn't really match the description, and the material used isn't what i thought it would be. the figures are in painted plaster, a little too big to play with, even for a big girl, and would only be conceivable in a shop window, but not precious enough to be in a shop window. I wanted Disney dolls for my little girls, but these are painted plaster figures they won't be able to play with. Admittedly, the description clearly states that this is not a toy.

All ok, nice packaging and fast shipping, only note; despite numerous attempts I was never able to contact the toll free number, online help however is immediate.

Product arrived as requested. Perhaps the wait was longer than expected. otherwise all OK

Good products at good prices, but an even wider selection would be welcome, such as my hero academia, attack of the titans, dragon ball Z, naruto... figures.

It's perfect, but it's a long time to wait when things are out of stock... even if it's well noted before ordering :-)

Punctual in shipping and always prompt in answering any question Timely in solving the problem, even in return and 'credit. Good products

I purchased an item for a birthday gift, despite a mix-up, I received assistance and a quick resolution to the problem. A reliable site.

Good delay, good follow-up but the subject ordered: "figurine Joker and Batman", the Joker was removed from its base, I did not return, because just to offer. So I collected .

the choice is very varied, and the products interesting. However, if you're looking for an "in-stock" product, you'll have to wait a long time, and the dates will be pushed back.

Good service provider, no worries

Very satisfied with the product, arrived quickly and in good condition

Very good prices and delivery...