Customer reviews of WonderCity

9,8 /10

Based on 8 351 published reviews

5 7 718 92% 4 478 6% 3 61 1% 2 31 0% 1 63 1%

Summary of reviews

WonderCity consistently delivers fast and reliable service with smooth ordering, secure shipping, and careful packaging that protects items and matches descriptions. Customers highlight prompt delivery, well-packaged products, and fast processing, with many noting that purchases arrive on time and items match photos or descriptions. The store earns praise for helpful customer service, easy payment and checkout, and competitive prices across a broad range of figurines and Disney-themed items. Overall, shoppers express repeated satisfaction with product quality, trustworthy reliability, and pleasant, efficient shopping experiences.

Reviews 3 and 5 stars

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Paolo

Published on 29/03/2017 à 04h46

Impeccable service, as usual. Careful packaging, prompt shipping and fantastic products with an extremely wide and valuable assortment.

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Valeria

Published on 28/03/2017 à 08h01

Gorgeous...and well-packed

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Cliente

Published on 27/03/2017 à 21h19

Company of great fairness and professionalism.

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Claudia G.

Published on 26/03/2017 à 21h17

Professional in everything every purchase with them is a security

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Michela

Published on 26/03/2017 à 19h56

EXCELLENT PRODUCT QUALITY

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Giulia M.

Published on 26/03/2017 à 15h51

Wonderful site, fast shipping and perfect packaging. Thank you

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Cliente

Published on 25/03/2017 à 18h14

I was very pleased because I received the things I ordered in a short time and received e-mai update on the given of shipments in real time....objects arrived in their original box and packed with care!

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Cinzia

Published on 24/03/2017 à 18h01

Very fast ,always helpful and kind.I recommend to everyone this site which is always well stocked

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Giulia

Published on 22/03/2017 à 18h59

I have purchased 2 times from this site, perfect!

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Cliente

Published on 21/03/2017 à 12h16

Product conforms to the picture. Shipping on time. Good packaging. Recommended

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Cliente

Published on 19/03/2017 à 07h24

Great service fast shipping Natascia

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Edoardo

Published on 17/03/2017 à 10h12

Very fast shipping (in 48 hours I received the ordered goods) and package in excellent condition, with all necessary precautions to avoid damage.

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Fabrizio

Published on 16/03/2017 à 21h56

I placed my fourth order.... what can I say, wonderful items, package arranged carefully so that the goods arrive perfect to the recipient...

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Sabrina

Published on 16/03/2017 à 08h12

The product arrived in excellent condition as if I had purchased it directly from the store. The only downside was the delay in receiving the package as it was not 48 hours as stated but almost 10 days

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Response from WonderCity Published on 16/03/2017

Good morning, Thank you for your comment and we were able to verify that as a result of an error on the part of the courier company. The tracking of March 9, the day you should have received the package, reports that: """DISGUIDED SHIPMENT-REPARED FOR CORRECT DESTINATION""" this mishap certainly resulted in a delay compared to the expected time frame. However, we would like to point out that your order was placed on a Saturday at 9:00 p.m. and that the delivery time clearly stated on the website is 4 to 6 business days (although then in fact 90% of our deliveries take place in less than 72 hours after ordering). Perhaps you are confusing delivery time with "preparation and shipping time" which as stated on the site"""items are put back to shipping within 24/48h of receiving your payment""". The preparation and shipment of parcels cannot take place during the weekend. For more info www.cittadelregalo.it/content/1-consegna Sincerely

Filippo

Published on 13/03/2017 à 10h56

Fast accurate to recommend

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Giulia M.

Published on 12/03/2017 à 15h30

Full of wonders at great price. Fast and accurate

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Sabrina

Published on 11/03/2017 à 19h26

Initially I had difficulty with the site then I contacted the toll free number and thanks to a very kind operator I solved my problem. The goods arrived in perfect condition after a very short time. Everything was perfect, I am very satisfied.

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Cliente D.

Published on 11/03/2017 à 00h21

Impeccable service!!! Thank you very much

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Andrea S.

Published on 10/03/2017 à 05h56

Very fast shipping, perfect packaging, affordable prices!

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Giusy C.

Published on 08/03/2017 à 06h49

I recently purchased some characters from the beautiful Willow Tree collection. Affordable prices thanks in part to the discounts applied. Ease of purchase. Precise delivery. I am very satisfied and not only will I come back to buy at Cittadelregalo, but I have already recommended it to several friends and I know for a fact that at least one of them has already made purchases!

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Alessia

Published on 07/03/2017 à 12h52

Fast and accurate responses, super delivery time and goods packed carefully!!! Great site, can't wait to deliver the gifts!!!

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Giada

Published on 06/03/2017 à 14h29

I placed two orders they arrived very quickly and the items were perfect.

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Salvatore

Published on 04/03/2017 à 15h02

Or buy it an identical item the description nothing to comment on recommended

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Donati M.

Published on 03/03/2017 à 09h10

Very professional... I have never had any problems .... And if there is an exchange of goods.because maybe there is a small problem they are willing to change it.... 100% satisfied

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Angelica

Published on 27/02/2017 à 08h06

Low prices and fast shipping

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Cliente

Published on 21/02/2017 à 16h34

Efficient and punctual.

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Luciana

Published on 21/02/2017 à 13h00

Speed and seriousness

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Cliente S.

Published on 21/02/2017 à 11h46

Beautiful products, great packaging and fast shipping. Very fair prices. Satisfied!!!

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Cliente

Published on 21/02/2017 à 08h41

Fast with shipping and products as described

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Cliente

Published on 19/02/2017 à 11h52

Perfect and super serious company

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Biagio

Published on 18/02/2017 à 23h17

Really fabulous this site I would buy a thousand times and practical,safe,fast

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Cliente

Published on 18/02/2017 à 15h10

Great site to shop on, fast shipping and really good prices.

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Mary

Published on 18/02/2017 à 13h29

They are efficient, reliable and the shipping is fast

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Salvo

Published on 18/02/2017 à 11h01

excellent fast and 'on time

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Anna

Published on 17/02/2017 à 08h40

Item matching the description, very fast shipping time, recommended seller.

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Giuseppe

Published on 14/02/2017 à 07h23

Great seller!!! fast and always full of gift ideas at great prices!!! Also great customer service always helpful and kind

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Antonella

Published on 13/02/2017 à 22h07

Discovering gift city a year ago was a real breakthrough ..Call center great prices with the wonderful promotions the discount stars you accumulate points that turn into euros to go with your order what more can you ask for ?a free and fast one day shipping ?.Gift city also has this advantage Thank you

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Elda

Published on 13/02/2017 à 15h35

I purchased on Gift City some characters from the Willow Tree line, fast shipping time, great prices.

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Barbara

Published on 13/02/2017 à 15h10

I RECEIVED 2 FIGURINES PURCHASED EARLY FEBRUARY.I RECEIVED THEM PERFECTLY AND IN ONLY 2 DAYS.CONGRATULATIONS REALLY I AM GLAD I MET YOU AND I HOPE TO CONTINUE TO BUY FROM YOU.I RECOMMEND IT TO EVERYONE IT IS A GREAT COMPANY.

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Cliente

Published on 13/02/2017 à 14h07

Everything very perfect!!! Accurate and fast!!! Thank you

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