English 
L
Rating: 4 out of 5
nice figurine, I imagined plush
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Customer reviews of WonderCity
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 8 350 published reviews
Summary of reviews
WonderCity consistently delivers fast and reliable service with smooth ordering, secure shipping, and careful packaging that protects items and matches descriptions. Customers highlight prompt delivery, well-packaged products, and fast processing, with many noting that purchases arrive on time and items match photos or descriptions. The store earns praise for helpful customer service, easy payment and checkout, and competitive prices across a broad range of figurines and Disney-themed items. Overall, shoppers express repeated satisfaction with product quality, trustworthy reliability, and pleasant, efficient shopping experiences.
4 star reviews
Reset filtersL
Rating: 4 out of 5
The products offered by this site are very interesting and the service is excellent, with fast, careful delivery. I've ordered several times and have never been disappointed. The loyalty program is a bit mediocre because they tell you that you can accumulate money on your loyalty card by commenting on an item but if the item is out of stock you can't comment on it so you can't accumulate on your card. It's a shame and a bit unfair, but the rest is fine.
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Response from WonderCity
Dear Customer, We are delighted that our products and services meet your expectations. Regarding your comment on product evaluations, you are quite right to emphasize this aspect. Please note, however, that these are items that are permanently out of stock, not temporarily. If an item is no longer on sale, it is unfortunately not possible to review it. This limitation exists because reviews are primarily intended to guide other customers in their choices.
M
Rating: 4 out of 5
nice products
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R
Rating: 4 out of 5
The order went through without a hitch, fast and efficient and top delivery.
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C
Rating: 4 out of 5
Ordered items arrived in good condition, satisfied, will recommend
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M
Rating: 4 out of 5
Beautiful items and always available and arrive in three or four days and if they have a defect they ask you how you want to do
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M
Rating: 4 out of 5
good products
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R
Rating: 4 out of 5
Everything perfect as per description arrived all well packed and super punctual
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N
Rating: 4 out of 5
Problem solved without a hitch and careful delivery
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F
Rating: 4 out of 5
Fast, careful delivery. Very good after-sales service
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C
Rating: 4 out of 5
Item corresponds to the photo, very good follow-up, fast delivery, but can the messages be translated into French? I recommend it, bravo
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M
Rating: 4 out of 5
Very good product fast delivery I recommend this quote
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A
Rating: 4 out of 5
The Christmas period was certainly the cause of the time it took for my order to be dispatched (order placed on November 29th and dispatched on December 12th) but all my parcels have always been delivered with care so we can forgive this small delay.
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N
Rating: 4 out of 5
The delivery arrived on time and was well packaged.
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A
Rating: 4 out of 5
Great products. Shipping a little slow.
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T
Rating: 4 out of 5
Competitive price, fast and impeccable delivery. The only downside is that I can no longer have my order delivered to Monaco, whereas I used to be able to. I can't understand why.
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Response from WonderCity
Dear customer, we are pleased to inform you that home delivery to Monaco has been restored. Please do not hesitate to contact our customer support if you encounter any problems. However, we do not deliver to relay points in Monaco, as the Chronopost Pickup network is not present in Monaco.
V
Rating: 4 out of 5
I've already bought several Disney items via Cadeaucity and I've always been very satisfied. This time, however, I'm a bit disgusted because I paid 104 euros for my item and 2-3 days after receiving an e-mail, it was reduced to 79 euros. Of course, this doesn't detract from my satisfaction with the figurine I received.
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M
Rating: 4 out of 5
Very serious but there were delays in delivery I recommend you to change courier company
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M
Rating: 4 out of 5
Well, no need to say any more!
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A
Rating: 4 out of 5
Very good arrival, always well packaged, conforms to photos and descriptions. Always delighted with the quality of the products.
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M
Rating: 4 out of 5
Several orders to date packages always in very good condition and very fast delivery, I put that 4 stars because the level of coupons they are very rare despite several orders.
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Response from WonderCity
Dear Michel, thank you for your comment! We invite you to visit the "Loyalty card" section of your Customer Area. You've already accumulated almost €10 on your card, which you can convert into a discount coupon. What's more, thanks to your purchases, you've also become a 2-star member of the club: you'll benefit from immediate discounts across the entire site. Finally, we invite you to follow us on Facebook or Instagram so you don't miss out on any of the special offers we post.
M
Rating: 4 out of 5
I appreciate the fast shipping and the care with which the products are packaged, fast delivery except in case of restocking (logical!) I highly recommend!
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S
Rating: 4 out of 5
large selection of items, fast shipping except that it is not free for Corsica ... even colissimo while the rates are the same anywhere in metropolitan France (including Corsica)...
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K
Rating: 4 out of 5
Good quality but takes too long to receive
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C
Rating: 4 out of 5
1st order on this site. Very good experience. Delivery time respected.
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E
Rating: 4 out of 5
After several orders, from the day of purchase to receipt, everything went smoothly. So I recommend without hesitation!
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N
Rating: 4 out of 5
It went very fast payment and delivery and the figurine is in good condition
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E
Rating: 4 out of 5
Was my first order. Image unfortunately arrived broken. Completed return information, attached pictures and sent it back. Received a new sculpture in no time and it is now showing off in my display case. Great service.
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M
Rating: 4 out of 5
Disappointed by a 1st shipment insufficiently protected which is unusual with Cadeaucity. Item arrived damaged and returned for exchange on June 26. New item received on July 10 in perfect condition.
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S
Rating: 4 out of 5
Reactivity to every request Unparalleled offer Professionalism
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M
Rating: 4 out of 5
Finding the products I'm looking for, the fact that I can pay with the cash on delivery method. The only thing is that they should put lower prices or remove the shipping fees.
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J
Rating: 4 out of 5
The perfect site to order my figurines, I recommend it !!!
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B
Rating: 4 out of 5
Package received on time and superbly packaged
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S
Rating: 4 out of 5
Site very easy to use, order placed without a hitch! Good promotions...
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S
Rating: 4 out of 5
Perfect item, fast delivery but 1st time I call customer service and unfortunately not at the same level ... some shortcomings in customer service, too bad 4 instead of 5
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Response from WonderCity
Dear Customer, We would like to thank you for your order and apologize for not seeing your e-mail, which had fallen into the spam filter. You did the right thing and we thank you. Please be assured that we are currently working with our technical department to ensure that this type of situation, although rare, does not recur. All necessary measures will be implemented over the next few days.
J
Rating: 4 out of 5
Fairytale figures at affordable prices. It's great that "wondercity" has a discount system. Many prices are lower than on other collector,- Disney,- fan,- sites. As "Sleeping Beauty / Princess Aurora / Briar Rose" is my favorite figure, I was particularly lucky this year on the occasion of the 65th anniversary. I am also happy about the four-part installment payment, which makes a lot of things possible. The package was delivered within the agreed time frame and left in the hallway after the door was opened.
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E
Rating: 4 out of 5
The shopping service is impeccable, nothing to complain about. Even if you need to exchange items by e-mail. Shipping too. I recommend without hesitation! Maybe the prices are a bit high!
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S
Rating: 4 out of 5
A collector for many years, we offer a complete range of choice and quality. We take every order seriously and follow it through to final delivery.
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M
Rating: 4 out of 5
Products are well packaged and of good quality 1 star deduction because DPD is forgettable
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M
Rating: 4 out of 5
Delivery is always careful and fast Items conform to descriptions and photos. Price a little less interesting/competitive than a few months ago
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