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C
Rating: 4 out of 5
I purchased an item for a birthday gift, despite a mix-up, I received assistance and a quick resolution to the problem. A reliable site.
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Customer reviews of WonderCity
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 8 351 published reviews
Summary of reviews
WonderCity consistently delivers fast and reliable service with smooth ordering, secure shipping, and careful packaging that protects items and matches descriptions. Customers highlight prompt delivery, well-packaged products, and fast processing, with many noting that purchases arrive on time and items match photos or descriptions. The store earns praise for helpful customer service, easy payment and checkout, and competitive prices across a broad range of figurines and Disney-themed items. Overall, shoppers express repeated satisfaction with product quality, trustworthy reliability, and pleasant, efficient shopping experiences.
4 star reviews
Reset filtersL
Rating: 4 out of 5
Good service provider, no worries
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B
Rating: 4 out of 5
Very satisfied with the product, arrived quickly and in good condition
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V
Rating: 4 out of 5
Very good prices and delivery...
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P
Rating: 4 out of 5
The package was well protected and the product in excellent condition! The only downside was the delivery to a relay station that was not the one I had selected and imposed without my knowledge! A 1/2 hour lost; not great at this time of year....
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D
Rating: 4 out of 5
I thought the items I had ordered would be larger, which is why I'm not giving them 5 stars. But otherwise they are what I expected. Fast delivery, well packaged products.
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J
Rating: 4 out of 5
Easy ordering. This store has products that others (even the big platforms) don't necessarily have. Payment problem at the time of purchase, I paid too much for the delivery method chosen. My order was put on hold and I lost a little delivery time, but CadeauCity's customer service was very responsive and friendly. Purchase delivered on time, just before Christmas!
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G
Rating: 4 out of 5
Easy and intuitive site, fragile package well protected. a few days delay for delivery but considering Christmas time and covid, I'd say it fits.
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L
Rating: 4 out of 5
Package arrived on time and well packaged! Everything went very smoothly and it was a gift that made me very happy! Thank you
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C
Rating: 4 out of 5
First order placed on this site and satisfied
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B
Rating: 4 out of 5
good quality
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S
Rating: 4 out of 5
punctual and courteous
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L
Rating: 4 out of 5
Site-compliant
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E
Rating: 4 out of 5
The products sold are attractive and as described. On the other hand, I find it hard to understand how the site works: products are put in stock when they are not, immediate debit before shipping (even if the product is not in stock!) I had to send several emails before getting a reply from customer service and I received my products 10 days after the expected date. too bad!
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F
Rating: 4 out of 5
Really nice products and quick delivery. Too bad you can't put a Wishes card in the package.
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J
Rating: 4 out of 5
Fast and careful delivery, I am satisfied with my order.
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F
Rating: 4 out of 5
Great prices, fast shipping, but slightly damaged item
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R
Rating: 4 out of 5
The color is a little dull on the hair Fast delivery Nickel packaging
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F
Rating: 4 out of 5
Satisfied received my order quickly and competitive price.
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J
Rating: 4 out of 5
I have always been satisfied with Jim Shore shipping. But this time the shipping delay was too long and I didn't get my items in time to give them as gifts: a month without a valid excuse. I only got the explanation after sending an e-mail. What a shame! Today I received my parcel still well packed. Thank you very much. Sincerely Josiane Conchon
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B
Rating: 4 out of 5
Perfect! Arrived in very good condition, nothing to complain about so far! Beautiful items and lots of gift ideas!
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D
Rating: 4 out of 5
Arrived quickly. However, the cup ordered had a small cleavage in the heat-sensitive coating.
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C
Rating: 4 out of 5
item as pictured arrived on time
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J
Rating: 4 out of 5
Fast shipping
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C
Rating: 4 out of 5
deadline met, item in good condition great!
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C
Rating: 4 out of 5
Hello I ordered July 1, 2020 received very quickly nothing to say about the delivery. I received the broken statuette so I contacted him by email with photos the next day I had an answer for a return and he sent me a new one. Quite happy with the service
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M
Rating: 4 out of 5
Package well packed. item in good condition. Very fast delivery. item as described. normal price.
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D
Rating: 4 out of 5
Fast and careful delivery. Prices are reasonable.
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M
Rating: 4 out of 5
Fast delivery... good quality item.
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A
Rating: 4 out of 5
the subjects I requested arrived without a hitch, as they always do. And they are superb.
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M
Rating: 4 out of 5
Good, correct delivery
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E
Rating: 4 out of 5
Very good site, I'd give it one star less because the prices can sometimes vary from one month to the next, but when you look more closely, sometimes the initial price is not the same as it was before the promotional offer, and some products take a long time to be restocked, so the price when it comes back is not the same.
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C
Rating: 4 out of 5
Excellent product as pictured arrived on time and well packaged.
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C
Rating: 4 out of 5
Deadline met and goods in very good condition
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C
Rating: 4 out of 5
The parcel arrived very well packed not disappointed the figurine is really beautiful But the preparation time of order and delivery was rather long (1 week)
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Response from WonderCity
Dear customer, thank you for your order. Due to the Covid19 situation, Colissimo delivery times may sometimes be longer than normal, for which we apologize. This is beyond our control.
A
Rating: 4 out of 5
The item arrived quickly and without any problems. I am not putting 5 stars because I found it difficult to get in touch with customer service by phone
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B
Rating: 4 out of 5
The size of the last figurine is not what I expected. A little smaller than my previous order. Sincerely
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A
Rating: 4 out of 5
I love this figurine, the only downside is the red paint on Mrs. jumbo's head which was a bit damaged, so I had to redo it.
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C
Rating: 4 out of 5
All good, only thing is not clear how to get the gift wrap. I expected, therefore, a wrapped package....
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Response from WonderCity
We are sorry but we do not offer gift wrapping. Items are sent in their original box.
L
Rating: 4 out of 5
I thought I'd get a bigger rose. Very nice color.
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