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S
Rating: 5 out of 5
I really liked the little personalized message with the package!
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Customer reviews of www.essence-box.fr
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 702 published reviews
Summary of reviews
Essence-Box.fr stands out for consistently fast and careful delivery, with packages arriving quickly, well protected, and often accompanied by personalized notes that add a thoughtful touch. Customers highlight reliable communication and professional service, including friendly, responsive staff and clear, easy ordering with thorough packaging. The store earns praise for value, matching site descriptions, and a strong quality-to-price ratio across a wide range of products, with many customers expressing loyalty and eagerness to reorder. Overall, experiences emphasize dependable shipping, careful preparation, and trustworthy, customer-focused support.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersP
Rating: 5 out of 5
Top
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R
Rating: 5 out of 5
First order on essence box, 2 pocket inhalers and wicks and I am fully satisfied (delivery as promised and fast)
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C
Rating: 5 out of 5
Smooth transaction, good communication, products received as expected.
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B
Rating: 5 out of 5
Fast delivery quality products
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Response from www.essence-box.fr
Thank you very much Bénédicte see you soon.
P
Rating: 5 out of 5
1st order Package well received. Appreciated phone contact. A reliable company
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Response from www.essence-box.fr
Thank you for this kind feedback Patricia. See you soon
E
Rating: 1 out of 5
Disappointed with the items does not match expectations at all
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Response from www.essence-box.fr
Hello Élisabeth,
We apologize if the ordered wicks do not meet your expectations. You have indeed ordered the wicks for the Evalia auto diffuser. Is this the model of your diffuser? Does the received product match the one ordered? Please do not hesitate to contact us via our customer service so that we can resolve this issue as quickly as possible.
Have a very good day.
We apologize if the ordered wicks do not meet your expectations. You have indeed ordered the wicks for the Evalia auto diffuser. Is this the model of your diffuser? Does the received product match the one ordered? Please do not hesitate to contact us via our customer service so that we can resolve this issue as quickly as possible.
Have a very good day.
C
Rating: 5 out of 5
Order delivered quickly. Package received in perfect condition.
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Response from www.essence-box.fr
Thank you very much for your feedback Carole. See you soon
A
Rating: 5 out of 5
A good quality-price ratio and a fast delivery, thank you!
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Response from www.essence-box.fr
Thank you Aline. See you soon
M
Rating: 5 out of 5
Order prepared and received very quickly and well protected. I will recommend without any problem on this site!
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Response from www.essence-box.fr
Thank you Marjolaine for this very complete kind feedback. See you soon
M
Rating: 5 out of 5
Very good products, the children love it. There was a little thank you note in the package, very nice
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Response from www.essence-box.fr
Thank you for this nice message Maylis See you soon
A
Rating: 5 out of 5
Professionalism and speed
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Response from www.essence-box.fr
Thank you Aude
L
Rating: 4 out of 5
It's a shame that several products are out of stock, or available in low quantities, I couldn't order everything I wanted.
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Response from www.essence-box.fr
Thank you very much for your feedback Laurence. We are doing our best but we will try to offer more choices. See you soon
G
Rating: 5 out of 5
Always a great experience ordering from the essence.box site! Thank you
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Response from www.essence-box.fr
Well thank you Gwenaelle for this kind feedback that warms the heart. See you soon
V
Rating: 5 out of 5
Well received.
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Response from www.essence-box.fr
Thank you Vincent. See you soon
J
Rating: 5 out of 5
This site is a marvel. I have visited several others, but nothing to do, it's Essence-Box that holds all my trust and attention. Go there blindly, you will not be disappointed, like me.
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Response from www.essence-box.fr
Thank you very much Jean-Michel
S
Rating: 5 out of 5
Super service, fast delivery. Thank you, I recommend and I will order again.
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Response from www.essence-box.fr
Thank you very much Stéphanie! See you soon
G
Rating: 5 out of 5
Fast and careful delivery Very good products
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Response from www.essence-box.fr
Thank you very much for your loyalty Genevieve. See you soon
A
Rating: 5 out of 5
Very satisfied
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Response from www.essence-box.fr
Thank you for your feedback Anne-Marie. See you soon
V
Rating: 5 out of 5
Easy order and fast delivery. I am delighted with my bini box
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Response from www.essence-box.fr
Thank you very much Véronique. See you very soon
N
Rating: 1 out of 5
Anonymous Order of Galler chocolates but one downside, they had a disappointed expired taste... I do not recommend....
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G
Rating: 5 out of 5
Tiptop
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Response from www.essence-box.fr
Thank you very much, see you soon.
N
Rating: 4 out of 5
Good evening Cindy and Benoît, I had placed a first order a few years ago and I remember your very kind little thank you note! This time, I read some very nice lines from Benoît. Thank you both for this attention that is not at all common towards customers! I really appreciate it and I prefer to buy in France from small businesses that I support a little. I sincerely greet you from Carcassonne! Nathalie Delaunay
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Response from www.essence-box.fr
Oh wow, thank you for this lovely message that warms the heart Nathalie! It's the kind of feedback that motivates more than ever! See you soon
G
Rating: 5 out of 5
Very good product and fast delivery
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Response from www.essence-box.fr
Thank you very much Gaetanne, see you soon
E
Rating: 5 out of 5
Perfect
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Response from www.essence-box.fr
Thank you Élodie, see you soon
M
Rating: 5 out of 5
Hello The stylish refills are super great and I highly recommend all customers to try them with great pleasure
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Response from www.essence-box.fr
Oh thank you for this very detailed feedback Malgorzata, see you soon
J
Rating: 5 out of 5
Tout ce qui figurait dans ma commande correspondait exactement à la description du site web. L'emballage de ma commande était bien pensé et j'ai pu le recycler facilement. Je commanderai sans hésiter à nouveau sur Essence-Box.fr !
A
Rating: 5 out of 5
Fast and compliant delivery Thank you
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Response from www.essence-box.fr
Thank you Agnès. See you soon
C
Rating: 5 out of 5
Very fast delivery, excellent products with a very good quality/price ratio
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Response from www.essence-box.fr
Thank you Clarisse, see you very soon
M
Rating: 5 out of 5
Very satisfied with the product and the speed of delivery
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Response from www.essence-box.fr
Thank you very much for your feedback Martine. See you soon
M
Rating: 5 out of 5
Fast delivery
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Response from www.essence-box.fr
Thank you for your feedback Muriel, see you soon
P
Rating: 5 out of 5
perfect!
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Response from www.essence-box.fr
Thank you very much for your feedback Pascale, see you soon
M
Rating: 5 out of 5
Careful and fast delivery
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Response from www.essence-box.fr
Thank you for your trust Michaël, see you soon
A
Rating: 5 out of 5
Perfect! Fast, quality products
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Response from www.essence-box.fr
Thank you for your feedback Anne, see you soon
J
Rating: 5 out of 5
Great site. Very reliable and fast. I only order my cleaning products from this site. Absolute trust.
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Response from www.essence-box.fr
Thank you for your unwavering loyalty Jean-Michel, see you soon
C
Rating: 5 out of 5
Everything is perfect, as well as the customer service. You can order with complete confidence on this site
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Response from www.essence-box.fr
Thank you for your trust and loyalty Claude Anne, see you soon
B
Rating: 5 out of 5
Product conforms and is cheaper than on the official site. Fast delivery and well-packaged product, I recommend.
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Response from www.essence-box.fr
Thank you Baptiste, see you very soon
S
Rating: 4 out of 5
Simple and ergonomic. Good then.
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Response from www.essence-box.fr
Thank you very much Stéphanie, see you soon
B
Rating: 4 out of 5
I received my order quickly
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Response from www.essence-box.fr
Thank you for your feedback Béatrice, see you soon
A
Rating: 5 out of 5
Quality products, fast delivery.
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Response from www.essence-box.fr
Thank you Anne Catherine, see you soon