The store consistently delivers well-made footwear with accurate representations of the product, as many reviews highlight shoes and boots that are comfortable, well-crafted, and true to the site descriptions. Customers note fast processing and shipping, reliable delivery timelines, and responsive, helpful customer service, including quick WhatsApp support. Several purchases are described as excellent value for money, with favorable quality-to-price ratios and products made from materials like genuine leather. Overall, the shopping experience is portrayed as professional, dependable, and repeatable, with multiple mentions of future purchases and high satisfaction.
I prefer not to leave opinions because they would be negative
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Federico G.
Rating: 1 out of 5
following a purchase from 07/04/2025
Nothing to say about the purchasing procedure or shipping, but unfortunately it is the product that did not satisfy me. A pair of boots that, a month after purchase, have a hole in the sole, for me they are not a good product. I add that after a couple of emails where I asked for explanations, I was answered like this: < the soles are subject to wear, in particular the extralight product from the spring/summer collection, is an ultra-light summer sole, which is not suitable for prolonged use in rain and bad weather > So I was advised to put in an insole and a rubber heel to continue using them. Maybe next time it would be better to write that they are display products, and not suitable for walking. Not a positive experience, and on top of that I feel mocked.
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Maria R.
Rating: 1 out of 5
following a purchase from 17/12/2024
Zero stars
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Response from Personalshoepper.com
Dear Maria, what have we done that is so bad that we deserve zero stars ? One may not like a product, but one should always respect those who work and those who treat willingly those who need to make returns. Really sometimes reviews are difficult for us to understand.
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