Customer reviews of Personalshoepper.com

9,8 /10

Based on 303 published reviews

Summary of reviews

Personalshoepper.com consistently delivers items that reflect their online descriptions, with customers noting well-made, comfortable shoes and boots, including leather goods and perforated summer ankle boots, often praised for fit and material quality. Delivery and shipping are highlighted as fast and reliable, with rapid processing, punctual arrival, and responsive customer service via WhatsApp. The store earns positive remarks for professional conduct and helpful staff, with multiple mentions of fair value for money and strong satisfaction across various products such as espadrilles, sandals, and boots. Overall, customers repeatedly describe satisfying experiences with product accuracy, packaging, and ongoing willingness to purchase again.

2 star reviews

Reset filters

Rachele B.

Published on 08/02/2026 à 13h43 following a purchase from 30/01/2026

Genuine leather items, arrived quickly; packaging not cared for at all, they simply stuck tape along all the boxes (which obviously got damaged upon opening!); the boots have already been used, the soles are dirty

Translated reviews

Response from Personalshoepper.com Published on 24/07/2026

Good evening,

We pack our products with recycled packing paper, an ecological packaging that is a choice, and that is very appreciated by many customers. Regarding the products, we do not sell used products; if there are marks under the soles, they can only depend on returns/exchanges (we never accept used products, but a slight sign of testing may be present) or footwear used for model shooting, which are therefore not worn, but strictly used for the few minutes necessary to take the photos. Thank you

Corrie C.

Published on 04/11/2025 à 18h39 following a purchase from 29/07/2025

I received my order and the shoes were well-made and I really like them. However, they were the wrong size. I emailed the company requesting an exchange. They never replied to me. And now I'm stuck with shoes that are too small to despite their return policy. I do love the shoes and I do want them, so I'm disappointed.

Jennifer S.

Published on 11/01/2025 à 17h41 following a purchase from 02/12/2024

Suspiciously poor quality for boots “made in Italy”. And it cost £16 to return them. Lesson learned.