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J
Rating: 5 out of 5
Spot on, nothing to report. Best regards.
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Customer reviews of zefal.com
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 393 published reviews
Summary of reviews
Customers consistently praise Zéfal for fast, reliable delivery and clear, accurate product descriptions. They highlight quick shipping, on-time arrivals, careful packaging, and efficient order processing that leads to a smooth, predictable buying experience. The product quality is repeatedly affirmed through mentions of sturdy, easy-to-install items, well-designed accessories for cyclists, and effective tools and bottles. Customer service and site experience stand out with positive notes on helpful support, a wide selection of sizes and parts, and a strong focus on meeting expectations with dependable performance.
Reviews 1, 2, 4 and 5 stars
Reset filtersP
Rating: 5 out of 5
Excellent quality products! Very fast shipping!
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L
Rating: 5 out of 5
Package received on time. Perfect
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M
Rating: 5 out of 5
Great!
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M
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
Very good.
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F
Rating: 5 out of 5
Deadline and product as expected. Nothing to complain about
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F
Rating: 5 out of 5
One word to say: Impeccable!
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P
Rating: 5 out of 5
Very good product, perfect shipping!
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R
Rating: 5 out of 5
Very good, very good follow-up
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B
Rating: 5 out of 5
Excellent, fast service, I am delighted with my order!
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C
Rating: 5 out of 5
Very good
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D
Rating: 5 out of 5
Fast delivery and conforms to my order
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J
Rating: 5 out of 5
Very good and quick supply of spare parts order to Germany. It would be great if regular products could also be purchased and sent to Germany.
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L
Rating: 4 out of 5
Excellent quality.
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X
Rating: 5 out of 5
Quick order and meets my expectations
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P
Rating: 5 out of 5
Easy order via the site, fast delivery, top product.
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E
Rating: 5 out of 5
Clear process, easy order, fast delivery.
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S
Rating: 5 out of 5
Thanks to customer service!
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O
Rating: 5 out of 5
Conforms to my order
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F
Rating: 5 out of 5
Fast service
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P
Rating: 5 out of 5
Very well developed product
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D
Rating: 5 out of 5
Conforms to the products described on the site. I recommend Dominik
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R
Rating: 5 out of 5
Quality material for cyclists, fast shipping service, and an educational site are the three keys to shared success
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C
Rating: 5 out of 5
Order placed quickly, delivered quickly, product conforms to my expectations, I recommend without reservation!
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D
Rating: 5 out of 5
OK perfect
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G
Rating: 5 out of 5
Fast shipping and quality products
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M
Rating: 5 out of 5
Fast shipping and receipt. Products conform to the order
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N
Rating: 5 out of 5
Good products, fast shipping!
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A
Rating: 5 out of 5
Product conforms and is of quality! Well above what is found in stores!
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B
Rating: 5 out of 5
Fast delivery and impeccable product.
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C
Rating: 4 out of 5
Perfect but paying 8 euros for shipping 4 bottle nipples sent in a letter is still excessive.
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A
Rating: 5 out of 5
Hello, I used the old C4 bag for 1 year, but unfortunately the zipper broke and the slider came off. I ordered the new C4 without hesitation where the zipper has been shifted compared to the first one. I wrote to ZEFAL customer service, no news, I would have appreciated a commercial gesture. Best regards
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C
Rating: 5 out of 5
great
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P
Rating: 5 out of 5
Very satisfied with my order
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G
Rating: 5 out of 5
Great promotion, fast and careful shipping, it's perfect.
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L
Rating: 2 out of 5
An item returned because the system is not suitable for current saddles and return at my expense???
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Response from zefal.com
Hello Luis,
Thank you for taking the time to share your feedback. We are sorry to learn that our product did not meet your expectations. Please know that your satisfaction is a priority for us. We are committed to continuously improving our offerings so that this issue does not happen again.
We hope to have the opportunity to fully satisfy you during your next visit to zefal.com.
Best regards,
The Zefal team
Thank you for taking the time to share your feedback. We are sorry to learn that our product did not meet your expectations. Please know that your satisfaction is a priority for us. We are committed to continuously improving our offerings so that this issue does not happen again.
We hope to have the opportunity to fully satisfy you during your next visit to zefal.com.
Best regards,
The Zefal team
J
Rating: 5 out of 5
Very good
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P
Rating: 5 out of 5
No issues
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P
Rating: 5 out of 5
Fast
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