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B
Rating: 5 out of 5
Impeccable
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Customer reviews of zefal.com
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 393 published reviews
Summary of reviews
Customers consistently praise Zéfal for fast, reliable delivery and clear, accurate product descriptions. They highlight quick shipping, on-time arrivals, careful packaging, and efficient order processing that leads to a smooth, predictable buying experience. The product quality is repeatedly affirmed through mentions of sturdy, easy-to-install items, well-designed accessories for cyclists, and effective tools and bottles. Customer service and site experience stand out with positive notes on helpful support, a wide selection of sizes and parts, and a strong focus on meeting expectations with dependable performance.
Reviews 1, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Fast delivery and as expected
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J
Rating: 5 out of 5
Fast delivery, well-packaged products.
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G
Rating: 5 out of 5
super practical!
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M
Rating: 5 out of 5
Have quick compliant order
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A
Rating: 5 out of 5
Super product
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S
Rating: 4 out of 5
The product I had chosen did not meet my expectations. I received a quick refund after my product return. Kudos for the responsiveness, see you soon no doubt. Best regards,
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J
Rating: 5 out of 5
Good material and good service
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G
Rating: 5 out of 5
Thank you. I received my package very quickly
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H
Rating: 5 out of 5
Top
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P
Rating: 5 out of 5
Fast delivery and products as expected
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P
Rating: 4 out of 5
the top tube frame bag integrates perfectly. However, even stuck in its housing, the zipper tab makes a jingling noise against the zipper mechanism...pppfffff
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A
Rating: 5 out of 5
Ras
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E
Rating: 5 out of 5
Perfect!
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-
Rating: 5 out of 5
Very good
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B
Rating: 5 out of 5
Quality bike equipment, fast and careful delivery. I will definitely come back for future purchases!
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A
Rating: 1 out of 5
Package ordered 2 weeks ago and still nothing. Better to order on Amazon, it's more reliable.
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N
Rating: 5 out of 5
Package compliant and received quickly.
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B
Rating: 5 out of 5
-
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S
Rating: 5 out of 5
Fast, quality gear
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F
Rating: 5 out of 5
Fast, efficient
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A
Rating: 5 out of 5
Zealand very good product and good value for money....
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N
Rating: 5 out of 5
All good. Of very good quality.
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D
Rating: 5 out of 5
Perfectly in accordance with the description
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C
Rating: 5 out of 5
Quality products delivered quickly at a fair price, I remain very satisfied
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R
Rating: 5 out of 5
Happy with my order, hoping that the light lasts over time
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F
Rating: 5 out of 5
Top
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R
Rating: 5 out of 5
Ras
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O
Rating: 5 out of 5
At the top
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S
Rating: 5 out of 5
Top products and FR plus
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J
Rating: 5 out of 5
Very good experience, material conforms to the description, very reasonable price!
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R
Rating: 5 out of 5
quality products, delivery always on point... customer service and support perfect! RJ CYCLES
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O
Rating: 5 out of 5
Fast service and meets my expectations
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M
Rating: 5 out of 5
12 days to receive an order is long, I received the equipment very well the day before leaving... no delivery time indication on the site is not normal. I usually order directly from specialists rather than from Amazon for example but this was a bit long...
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Response from zefal.com
Hello,
Thank you for your feedback and your rating of 5/5. We are glad to hear that you are satisfied with the received equipment. We understand that the delivery time may have been frustrating and we apologize for this setback. We experienced some IT issues that delayed orders. We take your feedback on the indication of delivery times into account. Thank you again for your feedback and your trust.
Best regards,
The Zéfal team
Thank you for your feedback and your rating of 5/5. We are glad to hear that you are satisfied with the received equipment. We understand that the delivery time may have been frustrating and we apologize for this setback. We experienced some IT issues that delayed orders. We take your feedback on the indication of delivery times into account. Thank you again for your feedback and your trust.
Best regards,
The Zéfal team
H
Rating: 5 out of 5
Good products. References.
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O
Rating: 5 out of 5
Everything went well!
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M
Rating: 5 out of 5
For fork bags. Delivered quickly, and great product!
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T
Rating: 5 out of 5
products that match the descriptions and are of quality
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A
Rating: 4 out of 5
Tb
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S
Rating: 5 out of 5
Advantageous price, compliant product, fast delivery.
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