Customer reviews of zefal.com

9,5 /10

Based on 393 published reviews

Summary of reviews

Customers consistently praise Zéfal for fast, reliable delivery and clear, accurate product descriptions. They highlight quick shipping, on-time arrivals, careful packaging, and efficient order processing that leads to a smooth, predictable buying experience. The product quality is repeatedly affirmed through mentions of sturdy, easy-to-install items, well-designed accessories for cyclists, and effective tools and bottles. Customer service and site experience stand out with positive notes on helpful support, a wide selection of sizes and parts, and a strong focus on meeting expectations with dependable performance.

Reviews 2, 4 and 5 stars

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Mathias F.

Published on 23/09/2025 à 16h21 following a purchase from 07/04/2025

Good products matching the description. Package shipping ok

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Nathalie F.

Published on 23/09/2025 à 16h20 following a purchase from 02/08/2025

Very good

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Mickaël C.

Published on 23/09/2025 à 16h15 following a purchase from 24/05/2025

Excellent brand I highly recommend

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Marie Claire P.

Published on 23/09/2025 à 16h14 following a purchase from 24/08/2025

Fast delivery time satisfied with everything

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Sylvain B.

Published on 23/09/2025 à 16h12 following a purchase from 22/07/2025

Great

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Alain L.

Published on 23/09/2025 à 16h12 following a purchase from 11/09/2025

Perfect. Best regards

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Emmanuel C.

Published on 23/09/2025 à 16h03 following a purchase from 07/05/2025

Fast shipping, lightweight bottle holder that really holds the bottles well, used for gravel riding with friends, even doing skids.

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Nikola B.

Published on 23/09/2025 à 16h02 following a purchase from 04/08/2025

Parts for old models. Very fast shipping!

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Bruno D.

Published on 23/09/2025 à 15h50 following a purchase from 29/08/2025

Very good customer service, nothing to say

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Clément M.

Published on 23/09/2025 à 15h47 following a purchase from 10/07/2025

Nice equipment made in France!

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Michel V.

Published on 23/09/2025 à 15h41 following a purchase from 21/04/2025

good product delivered on time

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Philippe T.

Published on 23/09/2025 à 15h39 following a purchase from 24/06/2025

Items matching my expectations as always.

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Maxime P.

Published on 23/09/2025 à 15h36 following a purchase from 04/05/2025

Product received as expected

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Jonathan B.

Published on 23/09/2025 à 15h32 following a purchase from 06/06/2025

Good products that match the description and are practical!

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Marc C.

Published on 23/09/2025 à 15h26 following a purchase from 25/05/2025

Top

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Alain F.

Published on 23/09/2025 à 11h36 following a purchase from 11/09/2025

Very good.

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Response from zefal.com Published on 23/09/2025

Dear Alain,

We sincerely thank you for your positive feedback regarding your experience with Zefal. Your satisfaction is our priority, and we are pleased that your experience met your expectations. Please do not hesitate to reach out to us if you have any questions or suggestions.

Denis M.

Published on 22/09/2025 à 18h16 following a purchase from 11/09/2025

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Response from zefal.com Published on 23/09/2025

Hello Denis,

We sincerely thank you for your positive feedback and your rating of 5/5. We are delighted to hear that you are satisfied with your experience on our site. Please do not hesitate to reach out to us if you have any questions or need assistance.

Best regards,
The Zefal team