Customer reviews of zefal.com

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 393 published reviews
5 346 88% 4 25 6% 3 6 2% 2 6 2% 1 10 3%

Summary of reviews

Customers consistently praise Zéfal for fast, reliable delivery and clear, accurate product descriptions. They highlight quick shipping, on-time arrivals, careful packaging, and efficient order processing that leads to a smooth, predictable buying experience. The product quality is repeatedly affirmed through mentions of sturdy, easy-to-install items, well-designed accessories for cyclists, and effective tools and bottles. Customer service and site experience stand out with positive notes on helpful support, a wide selection of sizes and parts, and a strong focus on meeting expectations with dependable performance.

Reviews 3, 4 and 5 stars

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T
Thierry V.
Rating: 5 out of 5
following a purchase from 10/09/2025
perfect..
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J
Jens E.
Rating: 5 out of 5
following a purchase from 31/05/2025
Very good spare part
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Stéphane G.
Rating: 5 out of 5
following a purchase from 08/09/2025
Compliant, Fast
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Maryse M.
Rating: 5 out of 5
following a purchase from 05/08/2025
Fast delivery, good material
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Pascal M.
Rating: 5 out of 5
following a purchase from 17/08/2025
perfect
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F
Franck L.
Rating: 5 out of 5
following a purchase from 31/03/2025
Very good product.
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A
Anne F.
Rating: 3 out of 5
following a purchase from 18/05/2025
Hard to conceive that delivery does not happen abroad, or at least in Europe
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Alfred O.
Rating: 5 out of 5
following a purchase from 24/05/2025
Product meets my needs, fast delivery, great.
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Jean-Paul B.
Rating: 5 out of 5
following a purchase from 01/07/2025
Excellent product!
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Sébastien P.
Rating: 5 out of 5
following a purchase from 10/07/2025
Package received well
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Julien J.
Rating: 5 out of 5
following a purchase from 05/09/2025
High quality products. Never disappointed
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R
Rémy I.
Rating: 5 out of 5
following a purchase from 15/09/2025
Excellent order tracking, very fast delivery and product as described on the site
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Guillaume S.
Rating: 5 out of 5
following a purchase from 16/06/2025
Very good
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Nicolas R.
Rating: 5 out of 5
following a purchase from 07/09/2025
Good quality products.
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Jean G.
Rating: 5 out of 5
following a purchase from 15/08/2025
Good service
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Nassim G.
Rating: 5 out of 5
following a purchase from 20/05/2025
Very good item
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Jean Marc M.
Rating: 5 out of 5
following a purchase from 31/03/2025
Perfect
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F
Fabrice B.
Rating: 5 out of 5
following a purchase from 03/09/2025
Very good (1st order)
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Julien M.
Rating: 5 out of 5
following a purchase from 10/08/2025
Nothing to report
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Y
Yannick D.
Rating: 5 out of 5
following a purchase from 25/04/2025
One word: competence! Good quality items and attentive listening
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Stephane G.
Rating: 5 out of 5
following a purchase from 10/05/2025
Perfect, top bags
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Samuel M.
Rating: 5 out of 5
following a purchase from 14/09/2025
Very happy with my purchase
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Cédric M.
Rating: 5 out of 5
following a purchase from 01/05/2025
Light and sturdy product
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F
Françoise B.
Rating: 5 out of 5
following a purchase from 29/08/2025
Perfect
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Sophie B.
Rating: 5 out of 5
following a purchase from 29/06/2025
Very good
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Philippe D.
Rating: 5 out of 5
following a purchase from 29/07/2025
Top, fast delivery and no packaging issues, thank you very much
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F
Francine L.
Rating: 5 out of 5
following a purchase from 11/08/2025
Serious company and quality products
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M
Michel P.
Rating: 5 out of 5
following a purchase from 20/08/2025
I am satisfied with my choice and the speed of delivery.
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M
Meriam K.
Rating: 5 out of 5
following a purchase from 21/04/2025
Very good, I recommend
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V
Vincent G.
Rating: 5 out of 5
following a purchase from 27/08/2025
Very good, as ordered.
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Nikolaos S.
Rating: 5 out of 5
following a purchase from 21/08/2025
Excellent product. Excellent service.
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Thibaud R.
Rating: 5 out of 5
following a purchase from 18/08/2025
Very satisfied with my purchase, it perfectly meets my expectations. I have not yet been able to assess the waterproofness of the products.
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Xavier B.
Rating: 5 out of 5
following a purchase from 03/09/2025
Great product
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F
François T.
Rating: 5 out of 5
following a purchase from 29/08/2025
Perfect
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Michel J.
Rating: 5 out of 5
following a purchase from 25/08/2025
Great to be able to order spare parts for repairs.
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Jean Marc G.
Rating: 5 out of 5
following a purchase from 21/07/2025
Perfect
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M
Michel B.
Rating: 5 out of 5
following a purchase from 03/09/2025
Fast, efficient and compliant
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Nicolas L.
Rating: 5 out of 5
following a purchase from 03/06/2025
Nothing to report perfect
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Nathalie D.
Rating: 5 out of 5
following a purchase from 27/08/2025
Order delivered on time and equipment as expected
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C
Christophe B.
Rating: 5 out of 5
following a purchase from 06/05/2025
Product and service very satisfactory
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