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G
Rating: 4 out of 5
Very fast delivery, carefully packaged
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Customer reviews of zefal.com
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 393 published reviews
Summary of reviews
Customers consistently praise Zéfal for fast, reliable delivery and clear, accurate product descriptions. They highlight quick shipping, on-time arrivals, careful packaging, and efficient order processing that leads to a smooth, predictable buying experience. The product quality is repeatedly affirmed through mentions of sturdy, easy-to-install items, well-designed accessories for cyclists, and effective tools and bottles. Customer service and site experience stand out with positive notes on helpful support, a wide selection of sizes and parts, and a strong focus on meeting expectations with dependable performance.
4 star reviews
Reset filtersC
Rating: 4 out of 5
Satisfied with the purchased products
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P
Rating: 4 out of 5
received very quickly.
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J
Rating: 4 out of 5
I bought some degreaser and the spray gun doesn't work very well, unlike the product which is very effective.
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J
Rating: 4 out of 5
Perfect except for the delivery being too long
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B
Rating: 4 out of 5
Site search not always obvious but great logistical efficiency and very good product quality!
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E
Rating: 4 out of 5
Products received on time, but a bit overpackaged for items already in their own packaging. After testing, very satisfactory quality of the bike shampoo, and I perhaps expected it to be more effective for the degreaser. Chain lubricant that matches what is sold and is easy to apply.
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O
Rating: 4 out of 5
Satisfied with the order
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J
Rating: 4 out of 5
satisfied with the products package received 1 day late
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W
Rating: 4 out of 5
Satisfied. Good product and reasonable delivery time.
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T
Rating: 4 out of 5
Perfect for the two locks purchased. However, the K-Traz Holster for carrying the lock is not sized for my electric bike: the strap that ensures vertical support and prevents any wobbling is 4 cm too short. As a result, once placed on the diagonal tube, it cannot hold the handle of the lock. At €20, the K-Traz Holster is "disappointing" at a minimum.
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S
Rating: 4 out of 5
The product I had chosen did not meet my expectations. I received a quick refund after my product return. Kudos for the responsiveness, see you soon no doubt. Best regards,
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P
Rating: 4 out of 5
the top tube frame bag integrates perfectly. However, even stuck in its housing, the zipper tab makes a jingling noise against the zipper mechanism...pppfffff
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A
Rating: 4 out of 5
Tb
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E
Rating: 4 out of 5
Product meets my expectations, fast delivery, box a bit large for this item
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D
Rating: 4 out of 5
The material is great! However, putting such a small order in such a big box is stupid!!
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Response from zefal.com
Hello David, we thank you for your positive feedback on the quality of our material. We take your comment regarding the packaging into account and we will work to improve our logistics in order to reduce the environmental impact.
B
Rating: 4 out of 5
Waiting for use
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C
Rating: 4 out of 5
Smooth site, delivery as per the deadlines. Small downside on the choice of pickup points.
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J
Rating: 4 out of 5
Products received quickly. Serious site
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L
Rating: 4 out of 5
Excellent quality.
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C
Rating: 4 out of 5
Perfect but paying 8 euros for shipping 4 bottle nipples sent in a letter is still excessive.
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C
Rating: 4 out of 5
Satisfactory shopping experience. Fast delivery.
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J
Rating: 4 out of 5
Perfect
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M
Rating: 4 out of 5
Good products matching the description. Package shipping ok
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M
Rating: 4 out of 5
Fast delivery time satisfied with everything
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