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J
Rating: 5 out of 5
Perfect. For the order tracking and the seriousness of the teams. Sincerely, I will have no hesitation in placing a new order. Well done!
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Customer reviews of zefal.com
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 393 published reviews
Summary of reviews
Customers consistently praise Zéfal for fast, reliable delivery and clear, accurate product descriptions. They highlight quick shipping, on-time arrivals, careful packaging, and efficient order processing that leads to a smooth, predictable buying experience. The product quality is repeatedly affirmed through mentions of sturdy, easy-to-install items, well-designed accessories for cyclists, and effective tools and bottles. Customer service and site experience stand out with positive notes on helpful support, a wide selection of sizes and parts, and a strong focus on meeting expectations with dependable performance.
5 star reviews
Reset filtersF
Rating: 5 out of 5
RAS
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S
Rating: 5 out of 5
Tip top, nothing to complain about. The delivery was fast, the items received matched their description on the site. In short, a very good first experience.
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N
Rating: 5 out of 5
Perfect, seems to be of good quality
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R
Rating: 5 out of 5
everything went perfectly
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C
Rating: 5 out of 5
Fast delivery. The quality of the pouch is great. I am delighted.
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S
Rating: 5 out of 5
Slight delivery delay but apart from that everything was perfect.
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J
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Bag conforms to the photos and description.
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J
Rating: 5 out of 5
Very easy purchase and high quality products!
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F
Rating: 5 out of 5
Everything perfect!!
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P
Rating: 5 out of 5
Very good product. Package well wrapped and according to my order
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E
Rating: 5 out of 5
Fast and serious, item conforms to the description and my expectations.
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C
Rating: 5 out of 5
Bicycle rack bag, as described. Very easy to install. Very practical.
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S
Rating: 5 out of 5
Fast delivery. Very practical helmet mirror.
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J
Rating: 5 out of 5
Fast delivery, easy assembly. Satisfied.
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R
Rating: 5 out of 5
Fast shipping. Good product in appearance, too bad it is made in China and not in France.
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Response from zefal.com
Dear René,
We sincerely thank you for your positive review and your rating of 5/5. We are delighted to learn that you are satisfied with the speed of delivery and the quality of the product. We understand your concerns regarding manufacturing. 60% of our products are produced in France at our factory in Jargeau. However, it is difficult to make all of our products in France for technological and cost reasons, as with this mini-pump. Your feedback is valuable, and we hope to fully satisfy you with your future orders.
Best regards,
The Zéfal team
We sincerely thank you for your positive review and your rating of 5/5. We are delighted to learn that you are satisfied with the speed of delivery and the quality of the product. We understand your concerns regarding manufacturing. 60% of our products are produced in France at our factory in Jargeau. However, it is difficult to make all of our products in France for technological and cost reasons, as with this mini-pump. Your feedback is valuable, and we hope to fully satisfy you with your future orders.
Best regards,
The Zéfal team
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Rating: 5 out of 5
Very good
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G
Rating: 5 out of 5
Good products MADE IN FRANCE
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A
Rating: 5 out of 5
Fast and careful delivery, I recommend
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J
Rating: 5 out of 5
Good follow-up on customer feedback
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A
Rating: 5 out of 5
I am satisfied with the speed of your response and the delivery of the item I ordered.
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N
Rating: 5 out of 5
Perfect
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V
Rating: 5 out of 5
Good
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P
Rating: 5 out of 5
Products meet my expectations. Timeliness and services very good.
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P
Rating: 5 out of 5
Perfect in every way.
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R
Rating: 5 out of 5
Everything went well and the products are of quality.
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P
Rating: 5 out of 5
Very short delay. Products compliant with expectations
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B
Rating: 5 out of 5
Excellent product
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L
Rating: 5 out of 5
Order received in a timely manner.
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S
Rating: 5 out of 5
Very good
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P
Rating: 5 out of 5
Product meets my expectations.
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M
Rating: 5 out of 5
Very satisfied with my purchases. Easy to install mirrors. Excellent quality and ease of use.
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J
Rating: 5 out of 5
Product compliant received very quickly Can't wait to try it!
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S
Rating: 5 out of 5
Great!
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B
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Order placed live at Zéfal, fast delivery, product compliant
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M
Rating: 5 out of 5
5 stars
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N
Rating: 5 out of 5
Really great when it rains finally I no longer have wet buttocks after a 4-hour outing with 3 hours of rain! The installation of the mudguards is also very easy.
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J
Rating: 5 out of 5
Nothing to report, fast delivery and product conforms to what I expected. I am very satisfied!
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