Customer reviews of zefal.com

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 393 published reviews
5 346 88% 4 25 6% 3 6 2% 2 6 2% 1 10 3%

Summary of reviews

Customers consistently praise Zéfal for fast, reliable delivery and clear, accurate product descriptions. They highlight quick shipping, on-time arrivals, careful packaging, and efficient order processing that leads to a smooth, predictable buying experience. The product quality is repeatedly affirmed through mentions of sturdy, easy-to-install items, well-designed accessories for cyclists, and effective tools and bottles. Customer service and site experience stand out with positive notes on helpful support, a wide selection of sizes and parts, and a strong focus on meeting expectations with dependable performance.

5 star reviews

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A
Aime B.
Rating: 5 out of 5
following a purchase from 25/10/2025
Product conforms and is of quality! Well above what is found in stores!
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B
Benjamin C.
Rating: 5 out of 5
following a purchase from 27/10/2025
Fast delivery and impeccable product.
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A
Andre B.
Rating: 5 out of 5
following a purchase from 18/10/2025
Hello, I used the old C4 bag for 1 year, but unfortunately the zipper broke and the slider came off. I ordered the new C4 without hesitation where the zipper has been shifted compared to the first one. I wrote to ZEFAL customer service, no news, I would have appreciated a commercial gesture. Best regards
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C
Cyril S.
Rating: 5 out of 5
following a purchase from 20/10/2025
great
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Patrick C.
Rating: 5 out of 5
following a purchase from 18/10/2025
Very satisfied with my order
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Grégory L.
Rating: 5 out of 5
following a purchase from 20/10/2025
Great promotion, fast and careful shipping, it's perfect.
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Jacques L.
Rating: 5 out of 5
following a purchase from 12/10/2025
Very good
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Patrick B.
Rating: 5 out of 5
following a purchase from 11/10/2025
No issues
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Philippe C.
Rating: 5 out of 5
following a purchase from 10/10/2025
Fast
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C
Christophe M.
Rating: 5 out of 5
following a purchase from 27/09/2025
Matches the description
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Hervé V.
Rating: 5 out of 5
following a purchase from 05/10/2025
super product
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Frédéric Roussy R.
Rating: 5 out of 5
following a purchase from 03/10/2025
Good products and good compatibility. We'll see with time
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Nathalie M.
Rating: 5 out of 5
following a purchase from 28/09/2025
Ultra fast delivery and good product
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Olivier L.
Rating: 5 out of 5
following a purchase from 28/09/2025
Excellent fast and reliable service. Good products made in France
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Carl R.
Rating: 5 out of 5
following a purchase from 28/09/2025
Very simple procedures, very professional process.
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F
Frédéric E.
Rating: 5 out of 5
following a purchase from 28/09/2025
the product is compliant with the order
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Louis G.
Rating: 5 out of 5
following a purchase from 28/09/2025
Very good products, meets my expectations.
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Pierre C.
Rating: 5 out of 5
following a purchase from 26/09/2025
Very satisfied with my order with the promotional prices.
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F
Frederic W.
Rating: 5 out of 5
following a purchase from 04/08/2025
Delivery was compliant and fast. The delivered material works perfectly
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Raphaël Laurent H.
Rating: 5 out of 5
following a purchase from 08/05/2025
Impeccable
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Ulric D.
Rating: 5 out of 5
following a purchase from 05/07/2025
Top
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Gregory B.
Rating: 5 out of 5
following a purchase from 23/09/2025
Products as described
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Quentin R.
Rating: 5 out of 5
following a purchase from 20/09/2025
Great simple and effective products and fast logistics service. I recommend
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Trembleau P.
Rating: 5 out of 5
following a purchase from 22/09/2025
In line with our expectations
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Louis M.
Rating: 5 out of 5
following a purchase from 03/04/2025
Very good site. No issues
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B
Benoit P.
Rating: 5 out of 5
following a purchase from 20/09/2025
Perfect, and in line with my expectations, I recommend
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M
Michael K.
Rating: 5 out of 5
following a purchase from 22/09/2025
Good product and service, the communication in particular was excellent A big up to Marion for her attention to detail and timely emails.
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Emmanuel G.
Rating: 5 out of 5
following a purchase from 20/09/2025
material meets my expectations.
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Eric D.
Rating: 5 out of 5
following a purchase from 20/09/2025
Fast service
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J
Johann S.
Rating: 5 out of 5
following a purchase from 21/09/2025
Top bag, I put the essentials in it
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Christophe B.
Rating: 5 out of 5
following a purchase from 19/09/2025
Nothing to report
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Jean Francois M.
Rating: 5 out of 5
following a purchase from 23/08/2025
very good
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Michel S.
Rating: 5 out of 5
following a purchase from 19/09/2025
Odorless bottle which is very pleasant!!
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Eric M.
Rating: 5 out of 5
following a purchase from 21/04/2025
Very satisfied with all Zefal products, and moreover, many of them are Made In France
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Christophe T.
Rating: 5 out of 5
following a purchase from 23/08/2025
Fast and efficient delivery. Satisfied to find replacement parts.
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G
Gérard C.
Rating: 5 out of 5
following a purchase from 27/03/2025
Quality material. Order compliant. Fast shipping. I recommend
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D
Daniel V.
Rating: 5 out of 5
following a purchase from 04/05/2025
The delivered products perfectly match the description on the site.
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V
Vincent P.
Rating: 5 out of 5
following a purchase from 24/07/2025
compliant with the description, suitable for my occasional use.
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Stéphane C.
Rating: 5 out of 5
following a purchase from 30/07/2025
Fast shipping, careful packaging, complete order, very good product. Thank you!
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R
Renaud T.
Rating: 5 out of 5
following a purchase from 18/06/2025
compliant with the order.
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