Customer reviews of ZEROG Chamonix

9,7 /10

Based on 1 490 published reviews

5 1 365 92% 4 83 6% 3 28 2% 2 4 0% 1 10 1%

Summary of reviews

ZEROG Chamonix receives consistently positive notes on product quality and alignment with descriptions, with many mentions of items arriving quickly, well packaged, and meeting expectations. Customers highlight fast shipping, careful packaging, and reliable order preparation, describing the team as serious, attentive, and communicative from inquiry through delivery. The store is praised for helpful advice, competitive pricing, stock reliability, and top-notch customer service that facilitates easy returns and repeat visits. Overall experience is characterized by prompt delivery, clear communication, and satisfaction with the products and assistance received.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié

Published on 23/09/2019 à 13h15 following a purchase from 10/09/2019

user-friendly

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Verified Buyer

Published on 18/09/2019 à 16h25 following a purchase from 09/09/2019

Super overview and fine selection, only recommend.

Acheteur Vérifié

Published on 17/09/2019 à 08h14 following a purchase from 07/09/2019

Perfect transaction. Very quick delivery. Would recommend

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Acheteur Vérifié

Published on 16/09/2019 à 17h40 following a purchase from 07/09/2019

Practical site

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Acheteur Vérifié

Published on 14/09/2019 à 10h32 following a purchase from 05/09/2019

Everything perfect. Thank you so much!

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Acheteur Vérifié

Published on 12/09/2019 à 13h45 following a purchase from 05/09/2019

speed efficiency nothing to complain about . at the top ????

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Acheteur Vérifié

Published on 11/09/2019 à 13h02 following a purchase from 01/09/2019

Impeccable service. Zéro g responded quickly and favorably to a particular request following the purchase of an electric bike. What's more, it's much nicer to work with a French SME than a big company like Alltricks or Amazon.
I'd recommend them.

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Acheteur Vérifié

Published on 03/09/2019 à 14h23 following a purchase from 26/08/2019

Very good, impeccable service, fast. I recommend it!

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Verified Buyer

Published on 02/09/2019 à 16h58 following a purchase from 24/08/2019

Very impressed with shipping time to the US. Product came as described and also they honored my request for some stickers for my husbands birthday. I would trust Zero G with any future order. Highly recommended.

Acheteur Vérifié

Published on 02/09/2019 à 13h04 following a purchase from 23/08/2019

fast response and shipment

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Acheteur Vérifié

Published on 26/08/2019 à 08h07 following a purchase from 21/08/2019

impeccable no problem

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Acheteur Vérifié

Published on 23/08/2019 à 01h56 following a purchase from 19/08/2019

For navigation in the site I can not comment much on it Google brought me to the place I wanted. Delivery was faster than I expected, especially since I'm in the United States. Thank you so much!

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Acheteur Vérifié

Published on 14/08/2019 à 17h35 following a purchase from 27/06/2019

As described, fast shipping

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Acheteur Vérifié

Published on 09/08/2019 à 14h21 following a purchase from 07/08/2019

fast and efficient

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Acheteur Vérifié

Published on 09/08/2019 à 10h20 following a purchase from 01/08/2019

Good advice for snowboarding Delivery ok and fast

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Acheteur Vérifié

Published on 07/08/2019 à 12h35 following a purchase from 30/07/2019

Price sold out but identical for several months

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Acheteur Vérifié

Published on 29/07/2019 à 16h20 following a purchase from 20/07/2019

fine

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Acheteur Vérifié

Published on 24/07/2019 à 16h13 following a purchase from 16/07/2019

Perfect in every way

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Verified Buyer

Published on 22/07/2019 à 23h34 following a purchase from 22/07/2019

I've bought two onesies and they are awesome. Shipping to Australia took a couple of weeks, but I was stoked when they arrived :)

Acheteur Vérifié

Published on 22/07/2019 à 20h25 following a purchase from 19/07/2019

Perfect

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Acheteur Vérifié

Published on 15/07/2019 à 16h43 following a purchase from 07/07/2019

Perfect

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Verified Buyer

Published on 08/07/2019 à 13h22 following a purchase from 30/06/2019

The website is user friendly and efficient.

Acheteur Vérifié

Published on 04/07/2019 à 17h53 following a purchase from 26/06/2019

fast, careful delivery

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Acheteur Vérifié

Published on 21/06/2019 à 07h16 following a purchase from 20/06/2019

Very fast shipping.

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Acheteur Vérifié

Published on 19/06/2019 à 15h16 following a purchase from 09/06/2019

r a s

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Acheteur Vérifié

Published on 15/06/2019 à 15h34 following a purchase from 06/06/2019

Fast delivery in Canada.

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Acheteur Vérifié

Published on 11/06/2019 à 10h57 following a purchase from 01/06/2019

Great!

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Acheteur Vérifié

Published on 03/06/2019 à 18h40 following a purchase from 27/05/2019

The only thing I wanted tomorrow was to have stickers from the brand of my purchase, i.e. picture, and I only got zero Gs, including identical ones.
If you can send me picture stickers, I'll order the pants right away.
Thanks Adrien

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Response from ZEROG Chamonix Published on 04/06/2019

Hello Adrien, Thank you for your message, unfortunately we don't have Picture stickers anymore, when we have them we always put them in the orders and we also put the one from the store, since you didn't specify that it was Picture stickers you wanted we did our best and we put stickers as requested.
On the other hand, you give us a mark of 1 because we weren't able to supply you with Picture stickers. We don't think that's right and unfair, given that you received your order in accordance with our commitments. Please reconsider your mark and next time we'll hopefully have Picture stickers to supply you with. Sincerely, Zero G

Acheteur Vérifié

Published on 01/06/2019 à 22h18 following a purchase from 31/05/2019

Perfect, I recommend

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Acheteur Vérifié

Published on 31/05/2019 à 13h47 following a purchase from 23/05/2019

Seriously, no problem.

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Acheteur Vérifié

Published on 24/05/2019 à 17h59 following a purchase from 08/05/2019

Creation of a difficult email account invalidated by creation of an account via social networks

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Response from ZEROG Chamonix Published on 24/05/2019

Hello Céline, sorry for the problems encountered when placing your order. On the other hand, your order was dispatched on time and delivered as advertised, so we don't understand why you're giving a poor rating if the service was provided as advertised. Please reconsider your rating if you're satisfied with the ordering and delivery service. Sincerely, Henrique

Acheteur Vérifié

Published on 24/05/2019 à 12h03 following a purchase from 16/05/2019

Very good. Super fast.

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Acheteur Vérifié

Published on 17/05/2019 à 15h03 following a purchase from 16/05/2019

I loved the store when I lived in Chamonix, and I'm happy to find the same products on their site. I'm a fan.

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Acheteur Vérifié

Published on 15/05/2019 à 08h40 following a purchase from 27/04/2019

Packages received on time, in perfect condition and with confirmed products.

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Acheteur Vérifié

Published on 10/05/2019 à 20h40 following a purchase from 06/05/2019

????????????????

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Acheteur Vérifié

Published on 10/05/2019 à 16h18 following a purchase from 01/05/2019

I haven't received my order yet :(

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Response from ZEROG Chamonix Published on 12/05/2019

Hello! I have checked the package, it was delivered on 11/5/19 to your home. I hope the bike suits you well. If not, don't hesitate to contact our team at [email protected]. Thank you very much! Tom

Acheteur Vérifié

Published on 03/05/2019 à 14h02 following a purchase from 27/04/2019

Excellent jacket great price swiftly delivered.

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Acheteur Vérifié

Published on 01/05/2019 à 23h15 following a purchase from 22/04/2019

Friendly on the phone and good advice. On-time delivery.

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Verified Buyer

Published on 27/04/2019 à 17h03 following a purchase from 13/01/2019

Everything was fine

Acheteur Vérifié

Published on 16/04/2019 à 15h50 following a purchase from 08/04/2019

Very happy with my Zero G order and the way it was handled by the store. Perhaps the website should offer more international delivery options, as I live in Switzerland and am still waiting for delivery a week after placing my order.... I think there should be an alternative to Collisimo for delivery to Switzerland...

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Response from ZEROG Chamonix Published on 18/04/2019

Hello Nicolas, Thank you for your opinion, unfortunately the delivery time does not depend on Colissimo but on the Swiss customs who control the customs clearance of the parcel. And if customs want to block the parcel for no reason, they can do so, unfortunately. I'd also like to point out that we offer Express delivery by Chronopost, in 1 day for Switzerland, but customs clearance still depends on the Swiss customs service, so delays can also happen. Thanks and see you soon, Zero G