ZEROG Chamonix receives consistently positive notes on product quality and alignment with descriptions, with many mentions of items arriving quickly, well packaged, and meeting expectations. Customers highlight fast shipping, careful packaging, and reliable order preparation, describing the team as serious, attentive, and communicative from inquiry through delivery. The store is praised for helpful advice, competitive pricing, stock reliability, and top-notch customer service that facilitates easy returns and repeat visits. Overall experience is characterized by prompt delivery, clear communication, and satisfaction with the products and assistance received.
The site is very good and the delivery fast. It's always very, very unpleasant to have to pay the customs fees. In this case 22.-. It would be ideal for me to know how much these charges will be so that I can decide on the delivery address (Switzerland or France).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/03/2021
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/03/2021
Not the right color but it doesn't matter! received quickly!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/03/2021
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/03/2021
The site is very accessible, delivery is on time
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/02/2021
Received quickly in Spe packaging and responsive customer service. But the bike was delivered with a brake leak and they agreed to take care of the repair, but it took a month of waiting in Paris to get it repaired. Insufficient quality control? Because the leak appeared after 250m metres of riding.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/03/2021
Reliable, efficient and very good advice?
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/01/2021
Fast ordering and delivery.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/01/2021
Jacket bought online on sale. Shipped quickly but rubbed in several places on receipt. Responsive customer service but no commercial gesture offered.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/01/2021
I liked the fact that they answered the phone when I called to inquire, just as they called me when I wrote an email to complain or to reinsegnement" The subject is that I sent the bindings (in a purchase of 900) without the box. On the phone I said I didn't want to waste cardboard, but talking to other people we all agree that it's all very cool, apart from making me buy a pack so I can have the bindings (the pack doesn't have a price reduction either) and send the bindings without the box. I have to keep them because at this price I'd better not damage them.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/02/2021
Quite good, fast and efficient. Feedback when ordering would have been appreciated. But overall satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/02/2021
Missing: smartphone and tablet accounting
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/01/2021
Everything went smoothly, fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/12/2020
Nothing to complain about in terms of customer service or delivery times, one stain on the jacket but I was informed, so it's great.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/11/2020
VERY GOOD NAVIGATION, GOOD DELIVERY, VERY GOOD SERVICE
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/12/2020
Fast delivery, but the shop only put one of my two bindings in the box, so the second arrived the day after.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/12/2020
I chose this site because of the promotions on the Picture brand. Despite an error on the available stock of the product I had bought online, I was called back very quickly to propose an alternative to my order. After exchanging SMS with the store, I was delivered quickly and was satisfied with the products delivered.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2020
Fast delivery and telephone advice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2020
Surf in good condition. The post was late but that has nothing to do with Zero G. Thank you very much!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/10/2020
very good, just a problem with the payment.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/11/2020
The wrong size was ordered
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/11/2020
Satisfied
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/10/2020
Delivery in Switzerland. I had to pay a fee at the reception. This has not happened to me with other mountain article sites.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/11/2020
Sounds great, but it's for a gift.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/10/2020
I am satisfied with my order and the package was delivered quickly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/10/2020
Easy to find, clear information. Nickel
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/10/2020
The product I received was exactly what I was looking for. Delivery was normal. So I have nothing to complain about.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/08/2020
good site, fast and reliable
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Verified Buyer
Rating: 4 out of 5
following a purchase from 18/07/2020
Love the Shop! excellent prices! I have bought split-board equipment from here and I love them!
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Verified Buyer
Rating: 4 out of 5
following a purchase from 19/06/2020
Great range of products on this site, easy to navigate and both French and English language available. Unfortunately one of the products I purchased was not actually in stock, which they refunded back to me
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/05/2020
Fluidity to be improved
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/05/2020
Conforms, packaging a little light and flattened, the paint on the handle of the alugator light shovel fades when the handle is placed in the bucket.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/04/2020
Fast, but I would have liked to receive the screws for the tesla bracket...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/02/2020
All in efficiency, bravo
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Verified Buyer
Rating: 4 out of 5
following a purchase from 26/01/2020
Helpful
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/01/2020
Difficulties ordering via the site Items listed as available when not Delivery efficiency guaranteed
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2020
Very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/01/2020
Lack of personalized advice via web order
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Verified Buyer
Rating: 4 out of 5
following a purchase from 17/01/2020
The site is easy to navigate and your staff is very courteous. The shipments came on time with no problems.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/01/2020
very good service, fast delivery. However, I regret the price of delivery when the price of the order exceeds 150 euros.
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