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A
Rating: 3 out of 5
Correct experience but I would have liked it to have been stipulated that the model ordered was an exhibition model.
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Customer reviews of ZEROG Chamonix
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 1 490 published reviews
Summary of reviews
ZEROG Chamonix receives consistently positive notes on product quality and alignment with descriptions, with many mentions of items arriving quickly, well packaged, and meeting expectations. Customers highlight fast shipping, careful packaging, and reliable order preparation, describing the team as serious, attentive, and communicative from inquiry through delivery. The store is praised for helpful advice, competitive pricing, stock reliability, and top-notch customer service that facilitates easy returns and repeat visits. Overall experience is characterized by prompt delivery, clear communication, and satisfaction with the products and assistance received.
Reviews 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Super fast delivery! But a bit expensive. Would recommend.
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A
Rating: 4 out of 5
Fast delivery
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A
Rating: 4 out of 5
Nothing to report on the order, but the delivery by collissimo was a horror, after 72 hours of delay, I finally went to pick up the package at the sorting center where it had been stuck for 72 hours.
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A
Rating: 4 out of 5
GOOD LEGIBILITY
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A
Rating: 3 out of 5
The bike was sent quickly but a gear protection cover was missing. After several email exchanges promising to send me a spare part, I've had no response to my latest reminders...not encouraging when after-sales service is needed...
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A
Rating: 4 out of 5
Correct delivery time.
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A
Rating: 4 out of 5
Order delivered promptly.
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A
Rating: 3 out of 5
board arrived on time, but with a nice cut on it. personally, if it doesn't change the quality of the board, I don't care. as for the rest, I'm testing it this afternoon.
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Rating: 4 out of 5
Plastic packaging opened and cardboard not too neat, otherwise product conforms and fast reception. Thank you very much
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Rating: 4 out of 5
Very fast delivery. Product conforms
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Rating: 3 out of 5
Fast delivery but very light packaging. Cardboard very damaged and small chip on the nose of the board (no protection).
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Rating: 4 out of 5
......
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Rating: 4 out of 5
Despite very good telephone advice, I was extremely surprised by the quality of the delivery of my purchases. The 2 items were only slipped into the delivery bag without any protection ... This same bag was delivered slightly damaged, but fortunately this did not affect the products. This same bag was delivered slightly damaged, but fortunately this did not affect the products. I expected all my purchases to be wrapped in protective transparent bags, then in a cardboard box a little more robust than this bag that was sent to me. And that you put a little communication from your store inside. Finally a much more upscale delivery for this type of purchase.
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V
Rating: 4 out of 5
It was a very Good service and incredible fast shipment to little DK. Thanks it's not the last time I'll shop at your website!! ????
A
Rating: 4 out of 5
Nothing to report :)
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A
Rating: 4 out of 5
Rass
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Rating: 3 out of 5
I ordered the product with a 2 days delay and after 6 days no parcel but I hope that the product will be at its best.
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Rating: 4 out of 5
Great web/phone advice from the seller, received the board in perfect condition in 2 days. ZeroG is 20/20!
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Rating: 4 out of 5
Very good
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Rating: 4 out of 5
All ok!!
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Rating: 4 out of 5
Lack of clarity in the basket about delivery costs.
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Rating: 3 out of 5
Price sold out but identical for several months
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Rating: 2 out of 5
Creation of a difficult email account invalidated by creation of an account via social networks
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Response from ZEROG Chamonix
Hello Céline, sorry for the problems encountered when placing your order. On the other hand, your order was dispatched on time and delivered as advertised, so we don't understand why you're giving a poor rating if the service was provided as advertised. Please reconsider your rating if you're satisfied with the ordering and delivery service. Sincerely, Henrique
V
Rating: 4 out of 5
Buena relación calidad precio
A
Rating: 3 out of 5
Very happy with my Zero G order and the way it was handled by the store. Perhaps the website should offer more international delivery options, as I live in Switzerland and am still waiting for delivery a week after placing my order.... I think there should be an alternative to Collisimo for delivery to Switzerland...
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Response from ZEROG Chamonix
Hello Nicolas, Thank you for your opinion, unfortunately the delivery time does not depend on Colissimo but on the Swiss customs who control the customs clearance of the parcel. And if customs want to block the parcel for no reason, they can do so, unfortunately. I'd also like to point out that we offer Express delivery by Chronopost, in 1 day for Switzerland, but customs clearance still depends on the Swiss customs service, so delays can also happen. Thanks and see you soon, Zero G
A
Rating: 4 out of 5
Product conforms fast delivery
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Rating: 3 out of 5
The product I had bought was no longer in stock. I was offered another article, I agreed but they hadn't seen my e-mail. This cost me a week to complete my order. On the other hand, the product was delivered without any problem and as described.
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Response from ZEROG Chamonix
Hello Guillaume, Thank you for your review, and sorry again for the delay in delivery. See you soon, Zero G
A
Rating: 4 out of 5
??? nickel
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Rating: 4 out of 5
Fast shipping. Great!
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Rating: 4 out of 5
RAS fast delivery .
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Rating: 3 out of 5
Ok. Ok !!!!!!!
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Rating: 4 out of 5
As expected Thank you
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A
Rating: 4 out of 5
Quality service
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V
Rating: 4 out of 5
nice