Customer reviews of Zoanthus.fr

9,7 /10

Based on 14 479 published reviews

5 13,3k 92% 4 757 5% 3 201 1% 2 86 1% 1 143 1%

Summary of reviews

Zoanthus.fr consistently delivers fast shipping and on-time delivery, with many customers noting quick, well-packaged orders and careful packaging that protects items. The store stands out for reliability and efficiency, including prompt order processing, accurate fulfillment, and clear communication that makes the shopping experience smooth and predictable. Product quality and value are highlighted by well-made, compliant devices and a wide range of references at fair prices, contributing to repeated, satisfying purchases. Customers also emphasize strong customer service and a trustworthy, professional shopping experience, often recommending the store and returning for future orders.

Reviews 1, 2, 3 and 4 stars

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Laurent C.

Published on 16/10/2023 à 14h13 following a purchase from 15/09/2023

SERIOUS

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Aurelien S.

Published on 13/10/2023 à 16h00 following a purchase from 06/10/2023

Filter received damaged, I had to glue several parts broken at the level of the fasteners and the support of the propeller of the pump.for the moment does not leak but to be continued

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Sophie R.

Published on 04/10/2023 à 00h14 following a purchase from 15/09/2023

Fast delivery, plus a little treat and a magnet.

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Pascal D.

Published on 26/09/2023 à 05h38 following a purchase from 21/09/2023

Fast delivery. I ordered a root with tormec packets. Packages tore and contents scattered in the package.

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Charles M.

Published on 22/09/2023 à 14h43 following a purchase from 13/09/2023

The tape that was supposed to close the package lengthwise was half unstuck, but otherwise the bottles were carefully packed and the site is extremely responsive.

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Pascal L.

Published on 10/09/2023 à 12h24 following a purchase from 31/08/2023

packaging a little lege

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Claudia V.

Published on 07/09/2023 à 17h57 following a purchase from 30/08/2023

delivery took 4 days i found that long

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Hubert B.

Published on 01/09/2023 à 18h00 following a purchase from 28/08/2023

Fine

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Jacques S.

Published on 01/09/2023 à 14h09 following a purchase from 24/08/2023

well, normal

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Catherine E.

Published on 03/08/2023 à 13h17 following a purchase from 27/07/2023

Order placed Thursday delivered Friday but redirected because not at the right place so delivery Monday afternoon very disappointed with this delay.

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Sandrine H.

Published on 02/08/2023 à 15h12 following a purchase from 24/07/2023

Fast and conform I recommend good product

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Raquel R.

Published on 28/07/2023 à 17h01 following a purchase from 10/07/2023

Mal equivocaron mi dirección y tuve q pagar 2 veces más lo que costaba el envío a España. No compraré más

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Dominique M.

Published on 24/07/2023 à 17h03 following a purchase from 18/07/2023

well

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Ludovic B.

Published on 24/07/2023 à 05h59 following a purchase from 17/07/2023

Fast delivery

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Sebastien T.

Published on 23/07/2023 à 13h26 following a purchase from 17/07/2023

I ordered an eheim 350 uv filter and received the 500, which is too much for my 150-litre aquarium, not to mention that the pipe diameters are not the same.

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Response from Zoanthus.fr Published on 23/07/2023

Hello, Thank you for your message. We are aware of the problem when we opened your parcel, we apologize for the inconvenience. Please contact us at [email protected] so that a replacement can be made as soon as possible. Sincerely, Customer Service.

Daniela C.

Published on 16/07/2023 à 21h11 following a purchase from 09/07/2023

Enjoy browsing our site.

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Laurent M.

Published on 16/07/2023 à 21h01 following a purchase from 07/07/2023

Order arrived on time, thank you

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Frederic Z.

Published on 15/07/2023 à 16h30 following a purchase from 07/07/2023

Satisfied with zoanthus but delivery with DpD a disaster

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Dominique S.

Published on 11/07/2023 à 11h43 following a purchase from 16/06/2023

The day DPD stops delivering will be 5 stars.

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Jean-Yves B.

Published on 10/07/2023 à 17h35 following a purchase from 03/07/2023

good site, prices are still high but on a par with the competition. expensive home delivery but relay delivery works well.

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Serge A.

Published on 08/07/2023 à 13h09 following a purchase from 03/07/2023

Very good site very serious speed of shipment I highly recommend

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Response from Zoanthus.fr Published on 09/07/2023

Hello, Thank you for taking the time to leave us a positive review. However, your rating is 1 star out of 5. Could this be a mistake? Would you like to change it so as not to lower our overall rating? Thank you in advance, Sincerely, Customer Service.

Remy S.

Published on 05/07/2023 à 19h14 following a purchase from 30/06/2023

I'm still missing part of the order

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Patrick B.

Published on 26/06/2023 à 14h45 following a purchase from 16/06/2023

slightly long delivery time

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Jean-Pierre B.

Published on 24/06/2023 à 13h41 following a purchase from 17/06/2023

Delivery by DPD not great!!!

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Philippe D.

Published on 05/06/2023 à 17h05 following a purchase from 28/05/2023

Bad administrative management. The product was delivered 15 km from the place indicated on the order! 30km return trip, loss of time and money (€2 per liter of petrol). The carrier had nothing to do with it, he delivered to the place indicated on the package. First order, first inconvenience.

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Noëmie C.

Published on 15/05/2023 à 15h23 following a purchase from 08/05/2023

The product was supposed to arrive in 24h/48h but in the end it took 5 days... The packaging was damaged, with holes and the product had a broken cap. It's really a shame because I've only heard good things about this site but in the end I'm very disappointed...

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Bernard D.

Published on 05/05/2023 à 17h02 following a purchase from 12/04/2023

Paypal payment fees applied. Never seen before on eCommerce purchases! Very bad information on the site which did not show these fees.

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Patrick H.

Published on 24/04/2023 à 16h56 following a purchase from 06/04/2023

Restricted catalog!

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Florence M.

Published on 24/04/2023 à 15h57 following a purchase from 16/04/2023

Plenty of choice for aquarists, at attractive prices. Too bad for some out-of-stock items...

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Claude H.

Published on 24/04/2023 à 08h58 following a purchase from 14/04/2023

Received my order in perfect condition

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Pierre M.

Published on 19/04/2023 à 15h50 following a purchase from 17/03/2023

Very fast delivery

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Gael B.

Published on 16/04/2023 à 19h11 following a purchase from 02/04/2023

Delivery by Mondial Relay not top-notch and therefore unreliable in terms of delivery times Too bad When it comes to the site and the speed of delivery, nothing to complain about.

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Frédéric B.

Published on 14/04/2023 à 16h53 following a purchase from 03/04/2023

Shipment conforms, we'll have to see how the parcels are strengthened, because those brutes at the post office don't spare the parcels. But apart from that, perfect as usual.

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Christine B.

Published on 09/04/2023 à 15h23 following a purchase from 04/04/2023

Fast delivery

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Mickaël B.

Published on 27/03/2023 à 16h22 following a purchase from 22/03/2023

Too disappointed with my 2 roots I will not order again

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Response from Zoanthus.fr Published on 28/03/2023

Hello, We are sorry that the roots we received are not to your liking. You have 14 days to return them for a refund. Sincerely, Customer service.

Frédéric C.

Published on 24/03/2023 à 17h50 following a purchase from 18/03/2023

Good follow-up and on-time delivery.

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Dominique G.

Published on 21/03/2023 à 11h22 following a purchase from 15/03/2023

R.A.S

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Dominique T.

Published on 20/03/2023 à 17h34 following a purchase from 07/03/2023

The products are great, but it's hard to get them in quantity, which means you can't take advantage of the free shipping offered! Is this intentional?

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Michel V.

Published on 18/03/2023 à 13h32 following a purchase from 09/03/2023

Half the contents of the osmoregulator package are missing.
And the controller simply doesn't work!
Claim in progress

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Response from Zoanthus.fr Published on 18/03/2023

Hello, I'm sorry to hear about the problems with the items you ordered. However, we have checked our emails and we have no trace of your after-sales service request. Please contact us at [email protected] and we'll get back to you as soon as possible. Sincerely, Customer Service.

Fabrice D.

Published on 11/03/2023 à 20h56 following a purchase from 06/03/2023

Super fast shipping. Just a shame that the ph buffer for calibrating the ph tester is not included.

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