Customer reviews of Zoanthus.fr

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 14 234 published reviews
5 13,1k 92% 4 746 5% 3 196 1% 2 80 1% 1 137 1%

Summary of reviews

The online store Zoanthus.fr is praised for its exceptional delivery speed, with numerous customers highlighting fast and reliable shipping that consistently meets their expectations. Many orders are reported to arrive quickly, often within two days, and are well-packaged, ensuring that products reach customers in excellent condition. The quality of the products is also a recurring theme, with many customers expressing satisfaction with aquarium items specifically noted for their reliability and compliance with descriptions.

Reviews 1, 2, 3 and 4 stars

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/12/2020
Very well, I won't put 5* because I can't get delivery to my post office anymore.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/11/2020
Very good, a little wait for restocking, but service and fast afterwards. I recommend and validate!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/12/2020
cde ok respecting my request
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/12/2020
Fast delivery, correctly packaged products
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/12/2020
Very fast shipping
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/11/2020
Very good site fast delivery I recommend
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/11/2020
Pay attention to order and delivery tracking
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 28/10/2020
Too long a delay for a missing item
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/11/2020
A very large choice of products and thanks for the sticker and magnet...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/11/2020
meets my expectations
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/11/2020
first order, no problem with delivery. delivery charges a little expensive for the destination.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 23/11/2020
unclear - focbe there to use pypal and product information very fuzzy
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/11/2020
no problem
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/11/2020
Satisfied with the reception, careful packaging. A little problem with the delivery time at first, but after contacting support, the order went out the next day and I received it in 48 hours, so I'm very happy.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 18/11/2020
bonsoir j'ai reçu mon seaux de sel , mais vu que j'avais un besoin urgent je l'ai accepté , de plus le livreur était incapable de noter sur son ordi colis refusé il ne savait pas s'servir , je vous ai envoyé des photos , alors j'attends un geste , merci
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/11/2020
input
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/11/2020
Fine
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 16/11/2020
Too bad nobody answers the phone
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/11/2020
beautiful presentation but relatively difficult to navigate
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 04/11/2020
Good service despite having to call customer service to find out the status of the order. Thanks to the team.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/11/2020
Ras fast delivery
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 01/11/2020
very good product, just a small problem with delivery, a canister that didn't close properly, but nothing serious.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 02/11/2020
Hello the site seems very good, the problem would come more from the delivery! Not ringing the bell and throwing the parcel over the gate could be a new method!
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 02/11/2020
Promised scalpel blades still in short supply
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/11/2020
compliant
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/10/2020
For the products everything is OK only downside I find the delivery in point relay rather expensive more that it takes almost a week to receive the order too bad
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/10/2020
Satisfied
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/08/2020
ALL CLEAR.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/10/2020
Dpd delivered the parcel to the wrong address. It was only thanks to the person at the wrong address who brought it to me that I got the parcel.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 10/09/2020
The product I ordered was no longer in stock, and I only saw it when my order was confirmed. As a result, I was at least 15 days behind schedule, and not even a commercial gesture to compensate ...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/10/2020
well but I had a problem of delivery zoanthus made me the delivery in point relai my gls does not deliver any more in point relai
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/10/2020
I put 4 because I had all the products I ordered available when I ordered them but I had to wait 12 days because some products were missing even though they were marked as available on the site... but otherwise nothing to say about zoanthus, the prices are very competitive compared with others.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 24/09/2020
For the company it's OK reactive fast fast answer but unfortunately they have the wrong product so the note is not good on the other hand they offered me free shipping but well I have to buy again
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 28/10/2020
Well, the general situation means that some mistakes are understandable, as long as they're not repeated...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/10/2020
pleasant site ,Packages arrive in very good condition with fast delivery
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Response from Zoanthus.fr
Thank you for your comment and we look forward to seeing you again at Zoanthus.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/10/2020
fast delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/10/2020
lack of clarity search for an unclear item
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 08/10/2020
Free delivery well received but 10 days after order too long.
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Response from Zoanthus.fr
Hello, Thank you for taking the time to leave us a review.
You have indeed had a delivery within 10 days following the unavailability of one or more items, your order was awaiting restocking.
To avoid any unpleasant surprises, we display stock levels and lead times directly on the site if stock is insufficient.
Best regards, Clément
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/10/2020
Everything arrived safely except for the salt bag...
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 13/10/2020
No FR instructions
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