Customer reviews of Zoanthus.fr

9,7 /10

Based on 14 479 published reviews

5 13,3k 92% 4 757 5% 3 201 1% 2 86 1% 1 143 1%

Summary of reviews

Zoanthus.fr consistently delivers fast shipping and on-time delivery, with many customers noting quick, well-packaged orders and careful packaging that protects items. The store stands out for reliability and efficiency, including prompt order processing, accurate fulfillment, and clear communication that makes the shopping experience smooth and predictable. Product quality and value are highlighted by well-made, compliant devices and a wide range of references at fair prices, contributing to repeated, satisfying purchases. Customers also emphasize strong customer service and a trustworthy, professional shopping experience, often recommending the store and returning for future orders.

Reviews 1, 2, 3 and 4 stars

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Acheteur Vérifié

Published on 12/05/2020 à 18h20 following a purchase from 06/05/2020

I AM A NEW CUSTOMER TO SEE IN TIME

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Acheteur Vérifié

Published on 12/05/2020 à 17h05 following a purchase from 18/04/2020

For zoanthus products. No worries. However, we haven't received the cutting support for 2 x. Why not?

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Acheteur Vérifié

Published on 10/05/2020 à 18h14 following a purchase from 13/04/2020

Fast delivery

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Acheteur Vérifié

Published on 09/05/2020 à 15h21 following a purchase from 05/05/2020

The redsea nitrate test is unusable for me because the product description is incomplete. The high range cannot be measured with the test alone.

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Acheteur Vérifié

Published on 08/05/2020 à 22h51 following a purchase from 01/05/2020

Attractive prices, well packaged and received quickly, I recommend

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Acheteur Vérifié

Published on 07/05/2020 à 16h52 following a purchase from 30/04/2020

Plenty of choice, easy site - satisfactory delivery (given the current economic climate).

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Acheteur Vérifié

Published on 07/05/2020 à 16h25 following a purchase from 01/05/2020

It was probably the first and last time I ordered on this site. I received the parcel in a terrible state, the ring of the stirring pump was broken and I had to glue it in place. The shipment was particularly long, perhaps because of the health crisis.
If the zoanthus team wants photos of the parcel, they can contact me by e-mail.
Obviously not as a courtesy, but if they're really interested in their customer's opinion.
Sincerely

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Acheteur Vérifié

Published on 07/05/2020 à 13h03 following a purchase from 02/05/2020

Well-designed site. The consumables are presented with the product reference, which is a plus. Delivery was made in two days. Very satisfied

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Acheteur Vérifié

Published on 06/05/2020 à 18h37 following a purchase from 29/04/2020

Deadline met, even during confinement. Top

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Acheteur Vérifié

Published on 06/05/2020 à 16h27 following a purchase from 02/05/2020

Fast delivery and compliant product

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Acheteur Vérifié

Published on 06/05/2020 à 16h13 following a purchase from 29/04/2020

Perfect as usual!

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Acheteur Vérifié

Published on 06/05/2020 à 13h04 following a purchase from 29/04/2020

Very good

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Acheteur Vérifié

Published on 06/05/2020 à 12h35 following a purchase from 30/04/2020

Fast delivery and well cared for parcel. I recommend this store without any problem.

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Acheteur Vérifié

Published on 06/05/2020 à 11h54 following a purchase from 02/05/2020

Wide choice of products for both fresh and salt water Fast delivery So far so good Keep up the good work!

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Acheteur Vérifié

Published on 01/05/2020 à 17h26 following a purchase from 24/04/2020

Fast delivery despite confinement, very good

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Acheteur Vérifié

Published on 30/04/2020 à 15h13 following a purchase from 18/04/2020

ZOANTHUS very efficient too bad that deliveries go through DPD the package arrived completely broken a miracle that the product is still inside. The shipping costs are really undeserved.

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Acheteur Vérifié

Published on 29/04/2020 à 21h45 following a purchase from 18/04/2020

Very disappointed with the service! Noisy pump returned to service at my expense, pump still as noisy! Salesman unreachable, doesn't answer the phone and has to send several emails to get an answer 15 days later!

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Acheteur Vérifié

Published on 28/04/2020 à 17h30 following a purchase from 23/04/2020

WELL

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Acheteur Vérifié

Published on 23/04/2020 à 16h10 following a purchase from 18/04/2020

A reliable site offering a good choice of aquarium equipment, with many references available. Market prices respected.
I was disappointed by my first order where I ordered a 25kg salt bucket which arrived completely broken in my parcel which had no external damage. I contacted customer service by e-mail, but got no answer, which is a shame.
However satisfied with my 2nd order RAS.
I advise you not to order large volumes of salt, it doesn't take well to transport.

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Acheteur Vérifié

Published on 21/04/2020 à 13h11 following a purchase from 23/03/2020

PACKAGE DAMAGED ON RECEIPT DUE TO POOR PACKAGING (CARDBOARD TOO LIGHT FOR THE WEIGHT INSIDE).

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Acheteur Vérifié

Published on 21/04/2020 à 10h21 following a purchase from 02/03/2020

Difficult period I understand, but lack of communication. More than 1 week to get an answer to my email. I ordered a pipe which I received pierced, one item missing. A bit disappointed when it had gone well the previous 2x.

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Acheteur Vérifié

Published on 18/04/2020 à 07h31 following a purchase from 12/04/2020

very fast delivery

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Acheteur Vérifié

Published on 16/04/2020 à 14h56 following a purchase from 05/03/2020

NORMALLY, I NEVER HAD A PROBLEM WITH EU "BEFORE", BUT DURING THE LAST ORDER THERE WAS A BIG PROBLEM WITH THE DPD CARRIER AND NO WAY TO CONTACT ZOANTHUS BY PHONE (ANSWERER) AND ON EMAIL, THEY ANSWERED ME JUSTE A 1/7. ORDER PLACED ON 05/03 DELIVERY OF A FIRST PART ON 14/04 (1,5MOIS ) AND THE REST SENT TOGETHER ON 16/04 WITHOUT ANY EXPLANATION. THE PRICES ARE VERY CORRECT BUT I FELT TOTALLY ABANDONED BY THEIR TEAM. IT'S NOT DIRECTLY THEIR COMPANY'S PROBLEM BUT THEY ARE RESPONSIBLE FOR THE DELIVERY TO OUR HOME. I'LL SEE IF I COME BACK AND IF I GET AN ANSWER FROM THEM NOW.

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Acheteur Vérifié

Published on 10/04/2020 à 18h54 following a purchase from 01/04/2020

nothing to say. products were well packaged and delivery was fast despite my geographical location (Corsica) and the confinement.

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Acheteur Vérifié

Published on 10/04/2020 à 15h35 following a purchase from 07/04/2020

Top as usual

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Acheteur Vérifié

Published on 09/04/2020 à 14h41 following a purchase from 23/03/2020

Neatly packaged with a little bonus surprise

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Acheteur Vérifié

Published on 08/04/2020 à 19h46 following a purchase from 20/03/2020

inner packaging stained by product spillage and dosing device broken?

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Acheteur Vérifié

Published on 08/04/2020 à 15h34 following a purchase from 16/03/2020

The store is good, attentive to customers, correct packaging. It just lacks sweets in the big packages!

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Acheteur Vérifié

Published on 08/04/2020 à 14h10 following a purchase from 04/03/2020

Fast shipping, correct order

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Acheteur Vérifié

Published on 07/04/2020 à 21h38 following a purchase from 02/04/2020

Very good

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Acheteur Vérifié

Published on 07/04/2020 à 13h44 following a purchase from 03/04/2020

very well sent very fast after order.... just a small problem to reach you by message and phone to know if the product is in stock and know its effectiveness.

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Acheteur Vérifié

Published on 06/04/2020 à 12h49 following a purchase from 17/03/2020

The order and delivery went very well. Delivery was fairly quick given the current climate.

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Acheteur Vérifié

Published on 06/04/2020 à 09h02 following a purchase from 29/02/2020

Substitution and order not delivered in full, awaiting backorder and no announced lead time.

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Acheteur Vérifié

Published on 04/04/2020 à 21h49 following a purchase from 28/03/2020

Everything is perfect

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Acheteur Vérifié

Published on 04/04/2020 à 21h03 following a purchase from 28/03/2020

Order received promptly despite the situation with the corona virus. For example, I asked you a question and got no answer.

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Acheteur Vérifié

Published on 04/04/2020 à 17h27 following a purchase from 01/04/2020

Despite the current context, the order arrived quickly and met my expectations.

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Acheteur Vérifié

Published on 04/04/2020 à 13h38 following a purchase from 22/03/2020

Delivery as soon as possible despite the current circumstances.
Thank you

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Acheteur Vérifié

Published on 02/04/2020 à 13h27 following a purchase from 28/03/2020

Good site a lot of choice the site is impeccable

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Acheteur Vérifié

Published on 02/04/2020 à 13h23 following a purchase from 09/03/2020

Difficult context but quick response by e-mail thank you

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Acheteur Vérifié

Published on 01/04/2020 à 20h19 following a purchase from 28/03/2020

Fast delivery with tracking. Several photos on the products which allows to complete the description where some information was missing.

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