Customer reviews of Zoanthus.fr

The material is good and well packaged, however they had an internal problem that delayed the shipping date. I had to call myself to find out where my order was and I was told that it was now fine and the order would be shipped. In the end, nothing after 14 days and I had to call again. Finally, I received the order more than 15 days later when it was urgent and I didn't even get an apology email or any commercial gesture. The only thing I got was explanations of their internal error to justify the delay (lack of internal communication) which ultimately matters little to me. In short, disappointed with the waiting time and especially not having received any commercial gesture in return.

The product was expired: to be used before 11/2024

as usual!

Carton intact on the outside, but inside the salt bucket was broken and part of the contents spilled into the box, the candy was a block of salt, and the food can did not have a freshness seal and the security of forced opening......

I bought a skimmer and was very very disappointed because it makes way too much noise, it's really very annoying and it cost me 300 euros, lamentable

A broken JBL lime wood that makes big bubbles.....not at all suitable for seawater. The pack of 2 is suitable.

Ras

Hello, I received order WECXPEDBD and one of the items was incorrect. I ordered MILWAUKEE - ORP Solution 200-275 mV - 230ml Reference: MA9020 and I received MILWAUKEE - Storage Solution for pH and Redox Electrodes MA9015. I would like to receive the item I ordered, how do you plan to resolve the issue? Best regards, Luis Valadares

Super fast top

I did not receive the product

serious

As usual, always a delay for delivery!!! It's a shame because I would order more often

Great and fast, just the salt lid was broken but otherwise everything is good.

Serious site. One downside: the case of products not in stock in an order. Shipping only occurs when the order is completely in stock. If you need a product quickly, it's better to look elsewhere... Too bad.

Is it really a glue for corals? I made 10 cuttings a month ago, I bought this glue for more convenience.. 2 days after gluing the corals, I have 9 dead corals, the only one that is alive is the biggest, the smaller ones didn't survive. I'm disgusted.

Very good site with a lot of choices but the delivery with DPD is always catastrophic, what a shame

super product

Customer service that does not respond.

Product as described but delivery to a pickup point instead of home as planned

Big problem with DPD delivery. A shame.

Very good

serious and excellent timing, large catalog, fair prices...

Sacrificed packaging, the contents arrived a bit damaged, but everything is okay.

Always satisfied even if, as often, there is no magnet in the package... too bad, once again...

Big delivery delay and broken measuring cup (3 stars because it's the first time I've been disappointed with an order on your site)

Zoanthus no worries but the deliverymen no

I ordered 12/16 mm flexible hose. It's of poor quality (Chinese?) and gives off a lot of VOCs (volatile organic compounds). Coincidence or not, several fish (mainly rasbora) died after this hose was installed in my system. Next time, I'll use more expensive but better quality hose.

Efficient

Hello I had asked for a calendar when I ordered on 25 01 2025 Nothing received no news

Wrong parcel tracking, additional day delay.

Impeccable nothing to say

Very buen

Good site for reefing

Item sold out. Had to wait for a restock. Too bad we didn't see it when we ordered. Otherwise item conforms and delivery ok

You didn't send the item I bought

Hello I sent you an email because my 4 bottles of kh ( RED SEA lot - Complete Reef Care Large - For aquarium up to 600l ) have crystallized . How do I make a claim to exchange the 4 x 2 liter kh bottles. Thanks Christian

Top zoanthus products and services, but DPD delivery.... It's been three parcels that have not been delivered to the requested parcel centre.

everything went well but the new relay points are further away and I have to take the car whereas before I went on foot. Too bad

Received packaging without holding a package of product pierced at the weld underneath. Sent a message 5 minutes after receipt and no response to date.

I like your online store for the attractive prices and your products but I think you should change your carrier (DPD). They don't respect your deadlines and what's more, they take the liberty of delivering the order twice, to two different places. I received one product at home in the letterbox and the other, which didn't fit in the letterbox, was delivered the next day to a relay point without my being informed. I was at home, and they didn't even bother to ring for hand delivery. We're no longer in COVID times. Their incompetence costs you 2 stars.