Customer reviews of Zoanthus.fr

Fast

Satisfied with my purchase but I had to wait almost a month and a half to receive my parcel.

in test only...

I had asked for the invoice !!!!

I was not delivered to the desired relay point, but I was warned in advance and there was no problem with the parcel.

Order received 3 days late and package completely mishandled But that doesn't put zoanthus in question

Order received on time and in good condition.

Good!

The package did not arrive within the time specified on the site. However, it arrived within a reasonable time and was correctly protected.

Salt tubs arrive broken

Fine

A delivery scheduled for November 14 received November 23 abuse for an order placed November 12

Very negative about my order. A stock problem on a product that was available, then by magic a 2nd product that was also in stock unavailable. A proposal for a commercial gesture for the problems was not even made. I'm still waiting for a product.

My product nothing to say but for what it is delivery I paid to be delivered to me the deliveryman preferred to put me my package in point relay so no there I paid more expensive my delivery for nothing and I was at home the day of delivery so no mr did not pass

17 days to receive my order too long

Demasiado caro el porte para el volumen y peso que era Sigo sin recibir nunca un cupón descuento

Well packaged on delivery Good product I recommend

Nickel as usual except for a test syringe that arrived broken.

Pretty good overall

.

Die Bestellung war super aber der karton ist aufgerissen gewsen und zerfrückt aber hat alles noch funktioniert

my parcel has been sent to another address

I ordered a product that was available on your site. And after 3 weeks nothing. I called and was told that the order was blocked because the product had not been restocked. To unblock the order I offered to put in an equivalent product. So I ordered a 350g tin of food and received a 150g tin as a replacement. If I had wanted to order 150 grams I would have ordered them from the start. Not very happy with the service

Superbly packaged parcel

fine

I have a problem with a product. I made a request (22372) and I have no answer.

No not satisfied the parcel arrived smashed for salt not terrible packaging not strong enough shame I do not know if I would recommend

I received my parcel but it was frankly badly treated by the delivery company... moreover I did not have any email of follow-up of the order if it were in preparation or dispatched...

articles good value for money , parcel delivered quickly . Thank you

I only ordered from this site because I urgently needed a product for which there was a delivery delay from my usual supplier. Positive points: they seem to have a relatively wide choice. Negative points: you need a minimum basket of 69 euros for free delivery, otherwise it costs 7 euros. On these 2 points, it's much more than the competition. PayPal payment surcharge. In 2024, when payment by card (really secure???) is not overcharged? Others don't, but I'm sure Zoanthus will defend its restrictive practices for their customers... Finally, an avalanche of emails at every turn. If you find what you're looking for, good for you; I wouldn't recommend it unless you need a product that the competition doesn't have.

Unfortunately, the parcel was damaged. After-sales service was reactive but not optimal in terms of compensation.

Delivery on time, not disappointed. Thank you

I received my parcel and it was exactly what I ordered. I would recommend without hesitation.

Received a broken measuring tube. Unable to contact you. Disappointed

A little long but the material arrived as requested

Fast and serious .

Good service, the order arrived quickly.

The order itself is processed correctly, no problem Small problem with the carrier, which does not deliver as indicated on the finalized order Finally, this has been resolved Home delivery that ends up in a relay point.

No problem with zoanthus, the problem comes from DPD who drop the parcel at a relay when I made home delivery and I waited all day, results I paid a shipment for nothing.

Order error. Situation quickly resolved. Efficiency guaranteed......