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A
Rating: 4 out of 5
ok nothing to report
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Customer reviews of Zoanthus.fr
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 14 233 published reviews
Summary of reviews
The online store Zoanthus.fr is praised for its exceptional delivery speed, with numerous customers highlighting fast and reliable shipping that consistently meets their expectations. Many orders are reported to arrive quickly, often within two days, and are well-packaged, ensuring that products reach customers in excellent condition. The quality of the products is also a recurring theme, with many customers expressing satisfaction with aquarium items specifically noted for their reliability and compliance with descriptions.
Reviews 1, 2, 3 and 4 stars
Reset filtersG
Rating: 2 out of 5
Package conformed, but received after the deadline.
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L
Rating: 4 out of 5
Aquaroche broken receipt.....but it's coming back together again
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B
Rating: 4 out of 5
The parcel arrived on time. The package was in good condition. I'll have to wait and see whether I like the content of my order from this site.
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F
Rating: 4 out of 5
Satisfied with the order and I love the little gifts.
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T
Rating: 4 out of 5
Hello, I'm fully satisfied with your responsiveness. However, your carrier completely crushed the package and the salifert test was out of order.
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A
Rating: 1 out of 5
Very disappointed with this merchant site, I ordered a 900€ skimmer which arrived broken and for a month and a half I've been waiting for the part which never arrived.
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J
Rating: 4 out of 5
All ok
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T
Rating: 1 out of 5
Salt bucket was broken
A
Rating: 4 out of 5
short
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J
Rating: 4 out of 5
Fast and correct shipment but the package was sent 9 months out of date
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A
Rating: 3 out of 5
Super site nothing to say But delivery on Friday and arrival on Tuesday
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A
Rating: 4 out of 5
Perfectly trustworthy site but problem with Aqua Medic evo1001 skimmer
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B
Rating: 4 out of 5
Top product quality
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S
Rating: 4 out of 5
Fast as ever
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D
Rating: 4 out of 5
CLEAR
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F
Rating: 4 out of 5
Very well received on time. However, the bucket of salt and the test were in the same box, the packaging for the crushed test and the small plastic jar for the crushed test. It's not my first order and it's the first time this has happened, so it's really not a big deal. Thanks zoanthus
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S
Rating: 3 out of 5
The products are in order but some items arrived already opened and some packaging boxes damaged. Fast delivery.
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S
Rating: 1 out of 5
I have not received my parcel. I've waited 3 weeks and the coli hasn't arrived yet! What can I do?
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J
Rating: 4 out of 5
Very responsive and fast delivery I recommend
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L
Rating: 4 out of 5
All products delivered on time
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R
Rating: 4 out of 5
Found the right products at a good price.
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F
Rating: 2 out of 5
products available on the site that are no longer available once the order has been placed 10 days instead of 48 hours is not serious
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M
Rating: 1 out of 5
The cones on either side of the trap do not hold in place. The product is therefore useless as it doesn't work.
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F
Rating: 1 out of 5
Very bad experience. Order delivered more than a week late, I ask for a refund, the service tells me they are doing the necessary...... Delivery made anyway. A company that does what it wants and doesn't give a damn about its customers. To be avoided
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O
Rating: 1 out of 5
Product did not work
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B
Rating: 1 out of 5
2 emails sent for delay. No response. It's not serious or professional
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J
Rating: 1 out of 5
The device ordered did not work. I sent it back
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A
Rating: 2 out of 5
Bad service
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C
Rating: 3 out of 5
The parcel was scheduled for delivery on Monday and fortunately I phoned you Simon I still won't have my parcel. This is the second time I've had delivery problems with your carrier Dpd.
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M
Rating: 1 out of 5
Not satisfied sent expired products and only partial refund
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F
Rating: 4 out of 5
Choice and price
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F
Rating: 1 out of 5
The transport company delivered my parcel 8km from the location I had chosen, in my village. As I didn't have a car, I had to hitchhike. This is not normal
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N
Rating: 4 out of 5
Fast, top-notch delivery
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J
Rating: 1 out of 5
I received a defective product and I'm still waiting for them to take the trouble to answer my emails so that they can offer me a replacement or a refund Of course, once the sale was made, they disappeared I am very unhappy with their behavior, and I will continue to try to contact them
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B
Rating: 4 out of 5
Hello, thank you very much for your welcome
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O
Rating: 4 out of 5
Parcel received on time but parcel sent by DPD damaged (lack of care).
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S
Rating: 4 out of 5
Always on top
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N
Rating: 1 out of 5
Some of the goods received had expired. Several pictures were sent to the support on request, to which there was no response. I will not be ordering from them again!
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F
Rating: 2 out of 5
Salt seal cracked..... and test CA glass in a thousand pieces I claimed for the glass and told me to see another ..... I claim for the seal but no response
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