Customer reviews of Zoanthus.fr

Is it really a glue for corals? I made 10 cuttings a month ago, I bought this glue for more convenience.. 2 days after gluing the corals, I have 9 dead corals, the only one that is alive is the biggest, the smaller ones didn't survive. I'm disgusted.

Customer service that does not respond.

Big problem with DPD delivery. A shame.

Big delivery delay and broken measuring cup (3 stars because it's the first time I've been disappointed with an order on your site)

Zoanthus no worries but the deliverymen no

You didn't send the item I bought

Hello I sent you an email because my 4 bottles of kh ( RED SEA lot - Complete Reef Care Large - For aquarium up to 600l ) have crystallized . How do I make a claim to exchange the 4 x 2 liter kh bottles. Thanks Christian

Received packaging without holding a package of product pierced at the weld underneath. Sent a message 5 minutes after receipt and no response to date.

I like your online store for the attractive prices and your products but I think you should change your carrier (DPD). They don't respect your deadlines and what's more, they take the liberty of delivering the order twice, to two different places. I received one product at home in the letterbox and the other, which didn't fit in the letterbox, was delivered the next day to a relay point without my being informed. I was at home, and they didn't even bother to ring for hand delivery. We're no longer in COVID times. Their incompetence costs you 2 stars.

I had asked for the invoice !!!!

Order received 3 days late and package completely mishandled But that doesn't put zoanthus in question

Salt tubs arrive broken

A delivery scheduled for November 14 received November 23 abuse for an order placed November 12

Very negative about my order. A stock problem on a product that was available, then by magic a 2nd product that was also in stock unavailable. A proposal for a commercial gesture for the problems was not even made. I'm still waiting for a product.

17 days to receive my order too long

Demasiado caro el porte para el volumen y peso que era Sigo sin recibir nunca un cupón descuento

Die Bestellung war super aber der karton ist aufgerissen gewsen und zerfrückt aber hat alles noch funktioniert

my parcel has been sent to another address

I ordered a product that was available on your site. And after 3 weeks nothing. I called and was told that the order was blocked because the product had not been restocked. To unblock the order I offered to put in an equivalent product. So I ordered a 350g tin of food and received a 150g tin as a replacement. If I had wanted to order 150 grams I would have ordered them from the start. Not very happy with the service

I have a problem with a product. I made a request (22372) and I have no answer.

No not satisfied the parcel arrived smashed for salt not terrible packaging not strong enough shame I do not know if I would recommend

I only ordered from this site because I urgently needed a product for which there was a delivery delay from my usual supplier. Positive points: they seem to have a relatively wide choice. Negative points: you need a minimum basket of 69 euros for free delivery, otherwise it costs 7 euros. On these 2 points, it's much more than the competition. PayPal payment surcharge. In 2024, when payment by card (really secure???) is not overcharged? Others don't, but I'm sure Zoanthus will defend its restrictive practices for their customers... Finally, an avalanche of emails at every turn. If you find what you're looking for, good for you; I wouldn't recommend it unless you need a product that the competition doesn't have.

Received a broken measuring tube. Unable to contact you. Disappointed

The order itself is processed correctly, no problem Small problem with the carrier, which does not deliver as indicated on the finalized order Finally, this has been resolved Home delivery that ends up in a relay point.

Package conformed, but received after the deadline.

Very disappointed with this merchant site, I ordered a 900€ skimmer which arrived broken and for a month and a half I've been waiting for the part which never arrived.

Salt bucket was broken

Super site nothing to say But delivery on Friday and arrival on Tuesday

The products are in order but some items arrived already opened and some packaging boxes damaged. Fast delivery.

I have not received my parcel. I've waited 3 weeks and the coli hasn't arrived yet! What can I do?

products available on the site that are no longer available once the order has been placed 10 days instead of 48 hours is not serious

The cones on either side of the trap do not hold in place. The product is therefore useless as it doesn't work.

Very bad experience. Order delivered more than a week late, I ask for a refund, the service tells me they are doing the necessary...... Delivery made anyway. A company that does what it wants and doesn't give a damn about its customers. To be avoided

Product did not work

2 emails sent for delay. No response. It's not serious or professional

The device ordered did not work. I sent it back

Bad service

The parcel was scheduled for delivery on Monday and fortunately I phoned you Simon I still won't have my parcel. This is the second time I've had delivery problems with your carrier Dpd.

Not satisfied sent expired products and only partial refund

The transport company delivered my parcel 8km from the location I had chosen, in my village. As I didn't have a car, I had to hitchhike. This is not normal