English 
Français 
Español 
Italiano 
Deutsch 
Nederlands 
A
Rating: 4 out of 5
My last order was missing the little magnet we love so much.
Translated reviews
Customer reviews of Zoanthus.fr
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 14 233 published reviews
Summary of reviews
The online store Zoanthus.fr is praised for its exceptional delivery speed, with numerous customers highlighting fast and reliable shipping that consistently meets their expectations. Many orders are reported to arrive quickly, often within two days, and are well-packaged, ensuring that products reach customers in excellent condition. The quality of the products is also a recurring theme, with many customers expressing satisfaction with aquarium items specifically noted for their reliability and compliance with descriptions.
Reviews 1, 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
READING TO FIND PRODUCTS TO IMPROVE A LITTLE BIT
Translated reviews
A
Rating: 4 out of 5
I would have given it 5 stars if it weren't for the recurring problem of the manuals not being in French. It's not easy to operate two brewing pumps alternately (coral box qp9). Despite several requests, I'm still not satisfied. For the rest, nothing to say, only good as usual. The speed of delivery, in particular, is really extra.
Translated reviews
A
Rating: 4 out of 5
Parcel arrived 2 days after order. Products conform and at reasonable prices. One star less because I liked receiving the little magnets and it's been 3 orders that there are no more in the parcel.
Translated reviews
A
Rating: 4 out of 5
Good. I had requested delivery on Monday the 7th and it was delivered on Thursday the 3rd. A bit fast for that. It's okay that I was there.
Translated reviews
A
Rating: 2 out of 5
If you have a problem, no one will answer.
Translated reviews
Response from Zoanthus.fr
Hello, thank you for your feedback. However, your comment does not reflect reality. You wrote to us on Wednesday 2nd at 10.46am and we replied at 10.47am. Customer service was there to listen to your questions about the arrival of your parcel. It arrived at the relay point the same day. The 24/48h delivery time was also respected by the carrier. Sincerely, Clement
A
Rating: 4 out of 5
Nothing to say
Translated reviews
A
Rating: 4 out of 5
Order sent very quickly, very good site
Translated reviews
A
Rating: 4 out of 5
Fast delivery
Translated reviews
A
Rating: 4 out of 5
good, nothing to say or complain about, just that it would be preferable for the size of the sticks to appear on the packaging or in the product description so that you can choose according to the size of the fish.
Translated reviews
A
Rating: 4 out of 5
Fine
Translated reviews
A
Rating: 4 out of 5
Satisfied, but the box had been mishandled and was open. Probably rough handling by the carrier or the carton wasn't strong enough.
Translated reviews
A
Rating: 4 out of 5
The shipping costs were indicated at 1€ and once ordered we find ourselves with 6 € shipping costs.
Translated reviews
A
Rating: 4 out of 5
Satisfactory orders. Didn't have a chance to test the after-sales service.
Attractive prices.
Translated reviews
Attractive prices.
A
Rating: 1 out of 5
The bucket was completely ripped open the salt I recovered from the packaging
Translated reviews
A
Rating: 4 out of 5
After a return trip to the carrier, the second shipment was perfect.
Translated reviews
A
Rating: 4 out of 5
Fast but couldn't get free shipping this time
Translated reviews
A
Rating: 4 out of 5
As always, pleasant site, fast service with a little candy to go with it.
Translated reviews
A
Rating: 4 out of 5
Perfect for dispo. and bravo delivery in 24h especially in this season. Professional website for professionals.
Translated reviews
A
Rating: 4 out of 5
Parcels arrive without a hitch
Translated reviews
A
Rating: 4 out of 5
Order received quickly, too bad the promo code didn't work. Otherwise I recommend it.
Translated reviews
A
Rating: 4 out of 5
fine
Translated reviews
A
Rating: 4 out of 5
....
Translated reviews
A
Rating: 4 out of 5
Very well ordered complete but package a little damaged as well as the box of my test fortunately remsét nothing broken
Translated reviews
A
Rating: 4 out of 5
The system for topping up orders isn't quite up to scratch (I received my order without the topping up, even though the staff had validated it).
Translated reviews
A
Rating: 4 out of 5
Very good, fast and conform shipping. It's just a shame to receive a book in a big box with bubble wrap and padding. A simple cardboard envelope would have sufficed.
Translated reviews
A
Rating: 4 out of 5
nice
Translated reviews
A
Rating: 1 out of 5
Unfortunately, after purchasing a UV sterilizer, it stopped working after 6 hours.... I'm waiting for customer service to get back to me...
Translated reviews
A
Rating: 4 out of 5
ok nothing to say
Translated reviews
A
Rating: 4 out of 5
Good product except that the clip was missing so that it could be removed and put back on the pump. We used it on our defective part.
Translated reviews
A
Rating: 4 out of 5
delivery took more than 48 hours and the notification of delivery was made the next day
Translated reviews
A
Rating: 4 out of 5
Clear website. Products sent quickly, well packaged.
Translated reviews
A
Rating: 4 out of 5
For a 1st order I am very satisfied product conforms to what I ordered and speed of delivery
Translated reviews
A
Rating: 4 out of 5
nothing to say very fast delivery
Translated reviews
A
Rating: 4 out of 5
Avoid the GLS carrier....
Translated reviews
A
Rating: 4 out of 5
Order arrived the day it was supposed to, but the parcel was a bit damaged, fortunately it wasn't live!
Translated reviews
A
Rating: 4 out of 5
nothing to say
Translated reviews
A
Rating: 4 out of 5
Order received in very good time
Translated reviews
A
Rating: 4 out of 5
The site is easy to navigate and delivery is reasonable.
Translated reviews
A
Rating: 2 out of 5
I'm missing some purchased products: nets
Translated reviews