Customer reviews of Zoanthus.fr

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Acheteur vérifié

Rating: 1 out of 5

Published on 11/10/2021 à 21h07 following a purchase from 07/10/2021

Don't soccer against green water

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Acheteur vérifié

Rating: 4 out of 5

Published on 09/10/2021 à 14h55 following a purchase from 02/10/2021

Fine

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Acheteur vérifié

Rating: 1 out of 5

Published on 05/10/2021 à 08h51 following a purchase from 29/09/2021

Bucket of salt received ripped open

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Acheteur vérifié

Rating: 4 out of 5

Published on 05/10/2021 à 07h55 following a purchase from 27/09/2021

perfect

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Acheteur vérifié

Rating: 4 out of 5

Published on 04/10/2021 à 20h45 following a purchase from 27/09/2021

Despite a problem with the delivery man, the responsiveness and speed were spot on - many thanks.

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Acheteur vérifié

Rating: 4 out of 5

Published on 03/10/2021 à 08h02 following a purchase from 22/09/2021

good and delivered fast

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Acheteur vérifié

Rating: 4 out of 5

Published on 29/09/2021 à 15h03 following a purchase from 16/09/2021

Delivery problem with dpd

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Acheteur vérifié

Rating: 4 out of 5

Published on 27/09/2021 à 21h34 following a purchase from 22/09/2021

Very good

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Acheteur vérifié

Rating: 4 out of 5

Published on 25/09/2021 à 20h40 following a purchase from 20/09/2021

Nothing to say

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Acheteur vérifié

Rating: 4 out of 5

Published on 20/09/2021 à 19h10 following a purchase from 12/09/2021

good on all levels

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Acheteur vérifié

Rating: 4 out of 5

Published on 19/09/2021 à 18h59 following a purchase from 13/09/2021

The product arrived quickly in 2 days at the pt. relay and in good condition, so very good. As for the product, it poses a question. given that the top of the shell is damaged (wear, friction) ............................................ .....

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Acheteur vérifié

Rating: 4 out of 5

Published on 19/09/2021 à 15h36 following a purchase from 10/09/2021

Everything is perfect, except when it comes to the carrier and home delivery where there's too often a hitch ...

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Acheteur vérifié

Rating: 4 out of 5

Published on 19/09/2021 à 08h05 following a purchase from 11/09/2021

erfaaer

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Acheteur vérifié

Rating: 2 out of 5

Published on 17/09/2021 à 21h22 following a purchase from 10/09/2021

Silicate residue in my water

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Acheteur vérifié

Rating: 4 out of 5

Published on 07/09/2021 à 14h01 following a purchase from 10/08/2021

Delivery time a little long

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Acheteur vérifié

Rating: 2 out of 5

Published on 06/09/2021 à 22h09 following a purchase from 29/08/2021

A sticker "fragile" to stick on the box these not the sea to drink, Delivery the worst possible, gls are the least noted by their customer, better go through another company. Instead of offering me a standard exchange for a skimmer that suffered a shock the response was "I've seen worse".

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Response from Zoanthus.fr Published on 07/09/2021

Hello, We've spoken to you about this by phone and email, your box had suffered some minor tears during transport and in no way was the equipment damaged, which is the main thing. There is no reason to exchange a new device for another, as it will be identical.
We will be happy to assist you in the event of a problem.
Sincerely, Customer Service.

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Acheteur vérifié

Rating: 4 out of 5

Published on 02/09/2021 à 16h34 following a purchase from 27/08/2021

well no problem

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Acheteur vérifié

Rating: 4 out of 5

Published on 29/08/2021 à 13h57 following a purchase from 17/08/2021

Delivery time very, very fast, just maybe the, shipping costs a bit expensive.

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Acheteur vérifié

Rating: 4 out of 5

Published on 08/08/2021 à 07h49 following a purchase from 28/07/2021

Order well packaged and corresponds to quantities ordered.

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Acheteur vérifié

Rating: 1 out of 5

Published on 02/08/2021 à 19h46 following a purchase from 27/07/2021

Order received does not correspond to the visual of the site! I hope a commercial gesture will be made!

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Acheteur vérifié

Rating: 4 out of 5

Published on 31/07/2021 à 17h25 following a purchase from 26/07/2021

Very good

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Acheteur vérifié

Rating: 4 out of 5

Published on 30/07/2021 à 19h09 following a purchase from 12/07/2021

On the other hand, I'm very unhappy with your DPD carrier, which doesn't update its relay points. A telephone platform where the employees recite their answers and ( mislead you). I had to call them 3 times. I sent you a complaint with no response. The main thing is that I was delivered.

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Acheteur vérifié

Rating: 4 out of 5

Published on 16/07/2021 à 20h18 following a purchase from 08/07/2021

High shipping costs, while other sites sold me the same item free of charge, I did not search enough on the net.... tans pis pour moi

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Acheteur vérifié

Rating: 4 out of 5

Published on 16/07/2021 à 17h39 following a purchase from 10/07/2021

very good for me

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Acheteur vérifié

Rating: 4 out of 5

Published on 13/07/2021 à 14h55 following a purchase from 26/06/2021

Everything corresponded to my expectations, except that the delivery drivers no longer go upstairs, even when there is an elevator.

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Acheteur vérifié

Rating: 4 out of 5

Published on 12/07/2021 à 13h35 following a purchase from 05/07/2021

Just one small downside: it's a shame fragile items aren't better protected.

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Acheteur vérifié

Rating: 4 out of 5

Published on 11/07/2021 à 21h31 following a purchase from 06/07/2021

Great site. Very reliable. Very fast delivery. Only downside, I asked a question before ordering. I waited a long time for the answer. For the rest, perfect.

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Acheteur vérifié

Rating: 4 out of 5

Published on 10/07/2021 à 14h48 following a purchase from 06/07/2021

delivered quickly very good

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Acheteur vérifié

Rating: 4 out of 5

Published on 05/07/2021 à 15h28 following a purchase from 01/07/2021

well received thank you now we must see if it does what is described.

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Acheteur vérifié

Rating: 4 out of 5

Published on 04/07/2021 à 14h31 following a purchase from 26/06/2021

One of the two bottles of ATI had the neck caved in, so some of the product was spilled into the bags you had fortunately put around it.

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Acheteur vérifié

Rating: 2 out of 5

Published on 02/07/2021 à 16h26 following a purchase from 19/06/2021

I have a product that doesn't work and they haven't replied.

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Response from Zoanthus.fr Published on 03/07/2021

Hello, I've taken note of your comment, but we haven't received your email concerning the problem with your article. Could you please describe it to our customer service address: [email protected] Thank you in advance, Sincerely

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Acheteur vérifié

Rating: 1 out of 5

Published on 26/06/2021 à 14h33 following a purchase from 21/06/2021

Received two boxes with 3 B ampoules and two A ampoules, whereas the instructions mention the opposite. The treatment for day 7 is problematic as the 3rd A ampoule is missing. I sent an email but got no reply. Disappointed

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Response from Zoanthus.fr Published on 26/06/2021

Hello, I'm aware of the problem when I received your order, I apologize. I've checked our mailbox, but I can't find the bulbs. Could you please send us photos of the bulbs you received? Thank you in advance, Sincerely;

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Acheteur vérifié

Rating: 4 out of 5

Published on 25/06/2021 à 16h27 following a purchase from 15/06/2021

Fast shipping I don't give 5 stars because shipping costs are high.

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Acheteur vérifié

Rating: 4 out of 5

Published on 24/06/2021 à 22h47 following a purchase from 17/06/2021

Extremely fast delivery in less than 48 hours Shame that delivery is only to a relay point

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Acheteur vérifié

Rating: 4 out of 5

Published on 20/06/2021 à 00h26 following a purchase from 13/06/2021

some items lack precision in the description

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Acheteur vérifié

Rating: 4 out of 5

Published on 18/06/2021 à 16h45 following a purchase from 13/06/2021

Almost perfect I just needed the product seawater received freshwater ... yet click on seawater too bad will do with otherwise fast delivery thank you ...

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Acheteur vérifié

Rating: 4 out of 5

Published on 14/06/2021 à 11h17 following a purchase from 08/06/2021

easy-to-use site

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Acheteur vérifié

Rating: 4 out of 5

Published on 13/06/2021 à 19h56 following a purchase from 06/06/2021

Products conform, order processed quickly, delivery time Ok, well packaged, small attentions inside. Only downside, the carrier changed the relay package and the new was much less convenient.

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Acheteur vérifié

Rating: 4 out of 5

Published on 12/06/2021 à 18h32 following a purchase from 02/06/2021

Delivery too long

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Acheteur vérifié

Rating: 4 out of 5

Published on 10/06/2021 à 22h39 following a purchase from 27/05/2021

Very good but your carriers are really not competent the products arrived with the carton exploded

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