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A
Rating: 4 out of 5
Delivery time very, very fast, just maybe the, shipping costs a bit expensive.
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Customer reviews of Zoanthus.fr
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 14 479 published reviews
Summary of reviews
Zoanthus.fr consistently delivers fast shipping and on-time delivery, with many customers noting quick, well-packaged orders and careful packaging that protects items. The store stands out for reliability and efficiency, including prompt order processing, accurate fulfillment, and clear communication that makes the shopping experience smooth and predictable. Product quality and value are highlighted by well-made, compliant devices and a wide range of references at fair prices, contributing to repeated, satisfying purchases. Customers also emphasize strong customer service and a trustworthy, professional shopping experience, often recommending the store and returning for future orders.
Reviews 1, 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
Order well packaged and corresponds to quantities ordered.
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A
Rating: 1 out of 5
Order received does not correspond to the visual of the site! I hope a commercial gesture will be made!
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
On the other hand, I'm very unhappy with your DPD carrier, which doesn't update its relay points. A telephone platform where the employees recite their answers and ( mislead you). I had to call them 3 times. I sent you a complaint with no response. The main thing is that I was delivered.
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A
Rating: 4 out of 5
High shipping costs, while other sites sold me the same item free of charge, I did not search enough on the net.... tans pis pour moi
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A
Rating: 4 out of 5
very good for me
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A
Rating: 4 out of 5
Everything corresponded to my expectations, except that the delivery drivers no longer go upstairs, even when there is an elevator.
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A
Rating: 4 out of 5
Just one small downside: it's a shame fragile items aren't better protected.
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A
Rating: 4 out of 5
Great site. Very reliable. Very fast delivery. Only downside, I asked a question before ordering. I waited a long time for the answer. For the rest, perfect.
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A
Rating: 4 out of 5
delivered quickly very good
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A
Rating: 4 out of 5
well received thank you now we must see if it does what is described.
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A
Rating: 4 out of 5
One of the two bottles of ATI had the neck caved in, so some of the product was spilled into the bags you had fortunately put around it.
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A
Rating: 2 out of 5
I have a product that doesn't work and they haven't replied.
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Response from Zoanthus.fr
Hello, I've taken note of your comment, but we haven't received your email concerning the problem with your article. Could you please describe it to our customer service address: [email protected] Thank you in advance, Sincerely
A
Rating: 1 out of 5
Received two boxes with 3 B ampoules and two A ampoules, whereas the instructions mention the opposite. The treatment for day 7 is problematic as the 3rd A ampoule is missing. I sent an email but got no reply. Disappointed
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Response from Zoanthus.fr
Hello, I'm aware of the problem when I received your order, I apologize. I've checked our mailbox, but I can't find the bulbs. Could you please send us photos of the bulbs you received? Thank you in advance, Sincerely;
A
Rating: 4 out of 5
Fast shipping I don't give 5 stars because shipping costs are high.
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A
Rating: 4 out of 5
Extremely fast delivery in less than 48 hours Shame that delivery is only to a relay point
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A
Rating: 4 out of 5
some items lack precision in the description
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A
Rating: 4 out of 5
Almost perfect I just needed the product seawater received freshwater ... yet click on seawater too bad will do with otherwise fast delivery thank you ...
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A
Rating: 4 out of 5
easy-to-use site
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A
Rating: 4 out of 5
Products conform, order processed quickly, delivery time Ok, well packaged, small attentions inside. Only downside, the carrier changed the relay package and the new was much less convenient.
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A
Rating: 4 out of 5
Delivery too long
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A
Rating: 4 out of 5
Very good but your carriers are really not competent the products arrived with the carton exploded
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A
Rating: 4 out of 5
Fine
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A
Rating: 4 out of 5
Nothing to say about Zoanthus, orders are always honored at a good price, thank you Zoanthus. The only thing to say about shipping is that it's not cheap and the delivery time is not the fastest.
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A
Rating: 1 out of 5
no efficiency
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A
Rating: 4 out of 5
Fast shipping lack of information on delivery date
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A
Rating: 4 out of 5
Great price and super sonic delivery. High delivery price, however.
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A
Rating: 4 out of 5
On schedule
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A
Rating: 4 out of 5
Delays too long 4 days
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Response from Zoanthus.fr
Hello, Your order was dispatched on May 27, with delivery to a relay point on May 28. We have not noticed any particular delay on this order. Thank you and see you soon at Zoanthus.
A
Rating: 4 out of 5
Satisfied
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Response from Zoanthus.fr
Thank you for your comment, we look forward to seeing you at Zoanthus!
A
Rating: 4 out of 5
order complete and arrive quickly
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A
Rating: 4 out of 5
Great. You have to listen to the message and answer. Thanks
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Response from Zoanthus.fr
Hello, thank you for your comment, but we don't have an email address. You can contact us by email on our customer service: [email protected] Thank you and see you soon at Zoanthus.
A
Rating: 4 out of 5
Good site we find almost everything I tried several times to reach you by phone without success 🥺
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Response from Zoanthus.fr
Hello, thank you for your comment. You can contact us by e-mail on our after-sales service: [email protected] Thank you and see you soon at Zoanthus.
A
Rating: 4 out of 5
Fast delivery Conforms Only default products with a lot of dust
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A
Rating: 1 out of 5
Prices are pretty good, as is product availability. HOWEVER, the after-sales service is completely out of order. I sent a product to the after-sales service more than 4 months ago and have not heard from it... Despite several emails and phone calls, no one has replied. Especially the shipping costs of SAV and charged to the customer. In short, it's a real shame.... I'm still waiting for my after-sales product......
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A
Rating: 4 out of 5
Very good as usual
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A
Rating: 2 out of 5
hello, I'm still waiting for an answer to the problem we've been having
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A
Rating: 1 out of 5
Lousy! I ordered twice and both times there were problems. The second time, I did not receive my order and total refusal for a new shipment or a refund.
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Response from Zoanthus.fr
Hello, please contact our customer service to answer your request. Thank you and have a nice day.
A
Rating: 4 out of 5
Deadline respected, order arrived in very good condition, items well packaged and as described. The only downside is the disturbing price before tax of each item on the invoice and the Paypal fees (not nice).
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Response from Zoanthus.fr
Thank you for your comment, we have taken it into account. We look forward to seeing you again at Zoanthus!