The online store Zoanthus.fr is praised for its exceptional delivery speed, with numerous customers highlighting fast and reliable shipping that consistently meets their expectations. Many orders are reported to arrive quickly, often within two days, and are well-packaged, ensuring that products reach customers in excellent condition. The quality of the products is also a recurring theme, with many customers expressing satisfaction with aquarium items specifically noted for their reliability and compliance with descriptions.
The prices are good. Very fast delivery, products really well protected in the parcel, everything arrived in perfect condition. One star less because of frequent stock-outs, I postponed the order several times to get everything and benefit from free postage but when a product becomes available another is missing. As a result I'm missing some products and have paid the postage. As a result, I'm missing some of the products and I've paid the postage. Nevertheless, I've recommended this site to my aquarist friends.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/03/2021
Fast delivery RAS
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/03/2021
Fast and well packaged
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/03/2021
Excellent, fast, efficient, nothing to say. Competitive rates.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/03/2021
complicated
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/03/2021
Compliant order. Fast delivery. It's a pity that you have to order such a large sum to avoid paying shipping costs.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/03/2021
Very good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/03/2021
Fast delivery. One downside: I was surprised to see a billing related to the use of paypal I had not seen (but was it mentioned?) this additional cost compared to an order paid directly by visa card.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/03/2021
1st purchase, no nasty surprises Thanks to the team for their precision and responsiveness
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/03/2021
well
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/03/2021
Fast delivery, damaged packaging but product intact. Thank you
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/03/2021
product as described, the little sweet and the little magnet nice coli arrived on time
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/02/2021
well
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/03/2021
second order with no worries.fast delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/03/2021
a little disappointed with the packaging, I had recommended the balling in bucket (to renew mine), at the final 1 of broken in the package but otherwise always top
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/03/2021
Really fast shipping (ordered in the afternoon, received the next morning). Only downside: the cost of postage was a bit high, which made me think twice about ordering.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/03/2021
Good site
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 01/03/2021
delivery not respected .waited all day for nothing. delivery the next day without warning without apology. lamentable.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/02/2021
Lack of communication with the customer, especially if there is a problem with a product, difficult to reach by phone too, but fast delivery.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/03/2021
I really like this site and order from it often. The only downside is that I find it a bit mean-spirited to charge for Paypal payments.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 26/02/2021
Hello I received an open box where the spoon was missing, so it was unusable and I couldn't reach the customer service. Very disappointed.
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Response from Zoanthus.fr
Hello, I'm really sorry that you are missing a spoon in a salifert test box, but we are not aware of this as we don't have an email from you, in which case, we could have dealt with the soap.
Best regards, Clément
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/02/2021
products ordered well received well packaged
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/02/2021
Serious site with a wide selection available. One drawback: high shipping costs.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 21/02/2021
Poor packaging. My previous purchases were fine.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/02/2021
Super good product, shipping a little expensive ...
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 17/02/2021
products often out of stock no one replies to emails or phone calls
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/02/2021
Very good site. Simple navigation, search OK.
One drawback though. Delivery charges are high.
But the negative point is the extra charge when paying with PayPal. That's a bummer.
Otherwise good experience
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 17/02/2021
Not at all satisfied, the order arrived more than 3 weeks after the order because the package was damaged.
Once I received my order I opened the parcel and one of my buckets was broken and magnesium was spilled in the bottom of the box...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/02/2021
product missing on delivery but reimbursed by zoanthus perfect
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 14/02/2021
The cuprisorb arrived with the lid already open. I'm not happy to receive products that look like they're not new. My request for an explanation didn't convince me and the person in charge wouldn't listen. I can return the product for a refund, but at my own expense.
What's more, the activated carbon arrived in a bucket without a label and without any explanation or instructions on how to use it, which is impractical and forbidden in France (I subsequently received explanations by e-mail). In short, I'm not satisfied with this order.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/02/2021
A few sheets of slate were broken
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 11/02/2021
Delivery not communicated; calls then deferred delivery ds another place DPD brief as regards the system Nano big leak of the cartridge manometre closed and fast face as indicated. Intense cold release, slight burn! There is no spi gasket or anything else!
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 14/02/2021
I am very dissatisfied with one of the products I bought because it doesn't work. I filed a complaint with zoanhus the same day it was delivered and in use - it's been 3 days and still no news :-(
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 12/01/2021
Good overall! However, lack of rigor in the preparation of customer orders!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/02/2021
The right site for my aquarium research.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/02/2021
Very good site but there are certain products which miss quickly Promotion. very great choice of products.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 06/02/2021
On my last order, I'm missing one product out of the four I ordered. I've written to zoanthus twice now and still no reply. I'm a bit surprised, knowing that they're quite reactive.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 11/01/2021
Lack of product details. In addition, the instructions for use are in English. Not all aquarists are experts.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/01/2021
Very fun, easy-to-use site
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 26/01/2021
I am not happy at all with the delivery company (DPD). I'm sorry to give you this rating when the parcel was very well packed and the product is very good too.
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