Customer reviews of Zoanthus.fr

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 14 478 published reviews
5 13,3k 92% 4 757 5% 3 201 1% 2 86 1% 1 143 1%

Summary of reviews

Zoanthus.fr consistently delivers fast shipping and on-time delivery, with many customers noting quick, well-packaged orders and careful packaging that protects items. The store stands out for reliability and efficiency, including prompt order processing, accurate fulfillment, and clear communication that makes the shopping experience smooth and predictable. Product quality and value are highlighted by well-made, compliant devices and a wide range of references at fair prices, contributing to repeated, satisfying purchases. Customers also emphasize strong customer service and a trustworthy, professional shopping experience, often recommending the store and returning for future orders.

Reviews 1, 2 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2020
Too bad the vacuum cleaner doesn't come with a brush.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/01/2020
Good, no problems to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2020
Good quality products and fast delivery. However, there was a small problem - error - on the food glitter product...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2020
Nothing to say. Top
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/01/2020
Highly effective
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2020
As quick as my first order was to arrive, this one took a few days! The parcel was quite damaged and as the pump wasn't well centered in the box, it took a beating too. It works, but when I opened it I was a bit scared!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2020
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/01/2020
Fast, complete delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2019
take into account before ordering the real times of reaprovisioning and not indicated for the products in shortage, for that a phone call with the responsible easily reachable and concilliant.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/01/2020
Very clear good prices
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/01/2020
I received the parcel yesterday and unpacked it today for installation. When I tried to remove the upper part of the filter, I noticed that 1 of the 4 closing clips was cracked in the middle of the filter.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/01/2020
correct
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/12/2019
No problem at all unwinds great choice of material
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/01/2020
No worries between orders and delivery time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/01/2020
I would have given it 5 stars if the fb code had been taken into account.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/12/2019
Perfect.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/12/2019
Order received with a broken baling seal and product scattered in the box. Quick response from the service department to immediately send me a replacement seal, but I've never received anything since.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/12/2019
Damaged item and I didn't receive the right labels
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/12/2019
Efficient, well-protected and fast delivery
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/12/2019
Fast delivery, well packaged, with a little free candy inside, but the glue was a disaster, taking a very long time to dry in the open air - I can't imagine underwater, I've never been able to glue my anubias to my rocks and roots!!!!and even once it's dry, it doesn't stick to anything, you have to use a huge quantity so that the stones adhere to each other and are hard to apply... so much for the finish... the metal tube broke as soon as I pressed on it, there was a lot of it on my hands... I wouldn't recommend this item at all, I lost 17e including delivery....
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2019
Fast, quality delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2019
It would be useful to have an approximation of reapro for products that are no longer in stock, if not ultra-fast hat delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2019
content
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2019
Very good site to recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/11/2019
I've always been well served by zoanthus, but one item was missing for delivery, so I had to email zoanthus to find out the status of my order. I would have preferred it the other way around. Otherwise my order arrived later, very well packed as usual.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/12/2019
Very good
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/11/2019
Delivery costs counted for an order over 90€ because I used my loyalty points converted into a voucher and therefore went below 69€.
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Response from Zoanthus.fr
Hello, Sincerely, I don't understand your low score. Delivery is free for purchases over €69, including coupons and discounts. There's no error in the billing!
It's not very nice to break the store's bill for this, the contract was respected on our side... Sincerely, Clément
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2019
Make sure that packages are not damaged in transit.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/11/2019
Pros: free delivery in parcel relays Cons: no order confirmation email. 14 days for delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/11/2019
Well apart from paying €3.40 postage? for over €69.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/11/2019
Order processing and dispatch are very fast and well done, but the problem is with carriers like DPD.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/11/2019
well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/10/2019
Fast delivery very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/10/2019
ok llkl
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/10/2019
Received on time and well packaged.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/10/2019
ALL OK ... Except: I first removed 2 stars because there is an exaggerated surcharge for payment with " PayPal " !? I put back a star for the nice little candy received with the order ...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/09/2019
Fast delivery but the parcel arrived in poor condition which damaged my product...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/10/2019
Fast shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/09/2019
delivery too long because of a problem with the supply of salt; replacement of the item well done .satisfied with the delivery and the replacement.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/10/2019
Good product and on time
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