Customer reviews of Zoanthus.fr

9,7 /10

Based on 14 478 published reviews

5 13,3k 92% 4 757 5% 3 201 1% 2 86 1% 1 143 1%

Summary of reviews

Zoanthus.fr consistently delivers fast shipping and on-time delivery, with many customers noting quick, well-packaged orders and careful packaging that protects items. The store stands out for reliability and efficiency, including prompt order processing, accurate fulfillment, and clear communication that makes the shopping experience smooth and predictable. Product quality and value are highlighted by well-made, compliant devices and a wide range of references at fair prices, contributing to repeated, satisfying purchases. Customers also emphasize strong customer service and a trustworthy, professional shopping experience, often recommending the store and returning for future orders.

Reviews 1, 2 and 4 stars

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Acheteur Vérifié

Published on 04/10/2019 à 19h47 following a purchase from 25/09/2019

Always satisfactory

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Acheteur Vérifié

Published on 04/10/2019 à 17h16 following a purchase from 29/09/2019

Fast delivery, but one of the balling bags was punctured. Some of the contents spilled into the box.

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Acheteur Vérifié

Published on 23/09/2019 à 15h16 following a purchase from 18/09/2019

I recommend this site.

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Acheteur Vérifié

Published on 20/09/2019 à 20h05 following a purchase from 17/09/2019

I recommend this site Very serious nothing to say

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Acheteur Vérifié

Published on 16/09/2019 à 23h52 following a purchase from 30/08/2019

Good, fast shipping and responsive after-sales service. The store is really nice, I order everything there. However, DPD parcel relays (free over a certain amount) are becoming increasingly rare and other deliveries are expensive, which is unfortunate.

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Acheteur Vérifié

Published on 02/09/2019 à 14h53 following a purchase from 28/08/2019

Fast delivery, complete, nothing to complain about

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Acheteur Vérifié

Published on 26/08/2019 à 08h19 following a purchase from 21/08/2019

Fine

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Acheteur Vérifié

Published on 24/08/2019 à 20h31 following a purchase from 18/08/2019

I'm very happy and fast

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Acheteur Vérifié

Published on 22/08/2019 à 15h15 following a purchase from 20/08/2019

Does not answer questions about the order. Too bad

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Acheteur Vérifié

Published on 12/07/2019 à 08h27 following a purchase from 07/07/2019

limited order products usually out of stock very regrettable

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Acheteur Vérifié

Published on 08/07/2019 à 22h00 following a purchase from 21/05/2019

What was in stock arrived as soon as possible.

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Acheteur Vérifié

Published on 06/07/2019 à 18h10 following a purchase from 27/06/2019

order compliance

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Acheteur Vérifié

Published on 05/07/2019 à 14h19 following a purchase from 03/07/2019

Fast and efficient

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Acheteur Vérifié

Published on 04/07/2019 à 15h19 following a purchase from 01/07/2019

well

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Acheteur Vérifié

Published on 30/06/2019 à 03h02 following a purchase from 27/06/2019

well

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Acheteur Vérifié

Published on 22/06/2019 à 07h16 following a purchase from 17/06/2019

....

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Acheteur Vérifié

Published on 21/06/2019 à 07h15 following a purchase from 06/06/2019

Serious and fast delivery.
Thank you

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Acheteur Vérifié

Published on 21/06/2019 à 00h31 following a purchase from 14/06/2019

Well-packaged parcel

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Acheteur Vérifié

Published on 18/06/2019 à 17h20 following a purchase from 22/05/2019

very practical

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Acheteur Vérifié

Published on 17/06/2019 à 08h44 following a purchase from 12/06/2019

Fast delivery

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Acheteur Vérifié

Published on 05/06/2019 à 13h28 following a purchase from 02/06/2019

Meets expectations but there's a time we don't know what to do with the magnets and stickers .🤣🤣

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Acheteur Vérifié

Published on 01/06/2019 à 16h58 following a purchase from 27/05/2019

useful

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Acheteur Vérifié

Published on 29/05/2019 à 10h47 following a purchase from 11/05/2019

I made a large order, asked for a sample of a plug for cuttings and was sent a 5 cent caramel. For 1/5 of what I ordered, elsewhere I would have been given bonuses, discounts, samples, etc. I don't think I'd recommend Zoanthus. I don't think I'd recommend Zoanthus.

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Response from Zoanthus.fr Published on 30/05/2019

Hello, thank you for your feedback. The 5 cts carambars as well as the magnets are offered as a gift with an order.
An order, whatever its amount, does not entitle you to gifts, depending on your wishes, but I still think your comment is daring.
The prices displayed on the site are designed to be as low as possible, even if it means reducing our margins, and delivery times are respected. The service is there. I don't have any samples of plugs for cuttings to give away! If you need more information on a product before buying, the phone is open every day, as is e-mail.
But it's true that if you have the right to larger gifts from competitors, the choice is made on your side.
Sincerely Clément

Acheteur Vérifié

Published on 24/05/2019 à 18h24 following a purchase from 16/05/2019

Just a little forget to send me the package.... But honestly top I will continue to order from them eyes closed I recommend.

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Acheteur Vérifié

Published on 17/05/2019 à 14h04 following a purchase from 14/05/2019

Good site, very responsive

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Acheteur Vérifié

Published on 14/05/2019 à 13h39 following a purchase from 10/04/2019

Fine

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Acheteur Vérifié

Published on 12/05/2019 à 18h30 following a purchase from 03/05/2019

Good international transaction

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Acheteur Vérifié

Published on 11/05/2019 à 13h14 following a purchase from 03/05/2019

Good value for money

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Acheteur Vérifié

Published on 10/05/2019 à 14h17 following a purchase from 07/05/2019

Very much more than corals

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Acheteur Vérifié

Published on 09/05/2019 à 17h16 following a purchase from 05/05/2019

well within deadline

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Acheteur Vérifié

Published on 06/05/2019 à 12h35 following a purchase from 27/04/2019

Just as I expected.

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Acheteur Vérifié

Published on 29/04/2019 à 15h10 following a purchase from 21/04/2019

New order from Zoanthus. Very good for tracking emails from order to delivery. And the delivery charges are very reasonable.

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Acheteur Vérifié

Published on 26/04/2019 à 17h18 following a purchase from 24/04/2019

Fast delivery. To be recommended

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Acheteur Vérifié

Published on 19/04/2019 à 15h21 following a purchase from 10/04/2019

is just what you'd expect from a supplier

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Acheteur Vérifié

Published on 02/04/2019 à 11h09 following a purchase from 26/03/2019

fast delivery and very good products

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Acheteur Vérifié

Published on 26/03/2019 à 13h35 following a purchase from 22/03/2019

the boxes seemed to have been opened, no doubt to check that nothing was missing.

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Acheteur Vérifié

Published on 25/03/2019 à 13h26 following a purchase from 14/03/2019

No order tracking ...24/48h delay not respected! We expressed our dissatisfaction 1 week later and then we were told that perhaps there was one left ... we will keep informed ... in the evening we knew that a package was sent! Total a week of waiting

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Response from Zoanthus.fr Published on 25/03/2019

Hello Sir, As I explained to you by email, the delivery times are announced on the website on all the product pages as well as in the basket before ordering. All the information on the site is given and it is important to read it.
How can you give 1 star to a website that has finally respected the 10-day lead time announced on the product page? Your order was dispatched the day after your e-mail, as a favor to you. In fact, the ramp in stock was reserved for another customer. I'll have you know that I put you ahead of another person who had ordered before you.
I can see from your note today that sincerity and service don't always pay off... Sincerely Mr Coron Clément

Acheteur Vérifié

Published on 14/03/2019 à 14h34 following a purchase from 11/03/2019

fast

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Acheteur Vérifié

Published on 07/03/2019 à 14h33 following a purchase from 02/03/2019

Clear website.

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Acheteur Vérifié

Published on 05/03/2019 à 19h43 following a purchase from 01/03/2019

Nothing to say for the efficiency of the order to delivery very good

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