Customer reviews of Zoanthus.fr

9,7 /10

Based on 14 478 published reviews

5 13,3k 92% 4 757 5% 3 201 1% 2 86 1% 1 143 1%

Summary of reviews

Zoanthus.fr consistently delivers fast shipping and on-time delivery, with many customers noting quick, well-packaged orders and careful packaging that protects items. The store stands out for reliability and efficiency, including prompt order processing, accurate fulfillment, and clear communication that makes the shopping experience smooth and predictable. Product quality and value are highlighted by well-made, compliant devices and a wide range of references at fair prices, contributing to repeated, satisfying purchases. Customers also emphasize strong customer service and a trustworthy, professional shopping experience, often recommending the store and returning for future orders.

Reviews 1, 2 and 4 stars

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Jean Paul M.

Published on 27/12/2023 à 18h02 following a purchase from 18/12/2023

delivery too expensive broken parcel

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Catherine E.

Published on 25/12/2023 à 15h54 following a purchase from 21/12/2023

1 parcel never arrived a waste of time for me and the treatment of my bin :(

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Pierre P.

Published on 24/12/2023 à 09h48 following a purchase from 10/12/2023

Perfect transaction with ZOANTHUS, purchase conforms to expectations, however a downside on the delivery made a week late by chronopost that I strongly advise against using because accustomed to the situation, unacceptable when you know that I had paid 8.76 euros in shipping costs to deliver a small bottle of 50 ml, fortunately ZOANTHUS has reimbursed these costs, I appreciate the gesture.

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Jacques S.

Published on 23/12/2023 à 22h06 following a purchase from 15/12/2023

Keep up the good work.

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Pascal P.

Published on 19/12/2023 à 14h54 following a purchase from 12/12/2023

the navigation on the site as well as the information given by phone helped me.

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Samuel L.

Published on 17/12/2023 à 08h15 following a purchase from 01/12/2023

All is ok

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Françoise D.

Published on 11/12/2023 à 08h11 following a purchase from 06/12/2023

Good delivery

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Laurent G.

Published on 08/12/2023 à 13h14 following a purchase from 30/11/2023

Very satisfied with my order, but small problem with chronopost, pay extra for a fast delivery that took 5 days to be liver !!!!!

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Grégory C.

Published on 03/12/2023 à 20h08 following a purchase from 28/11/2023

A chronopost parcel arrived late, and the shopkeeper gave me a credit note for half the cost of postage... I didn't want a credit note, but a refund, for the full cost of postage, because, in addition, the amount was close to the free standard delivery. And, to top it all off, the order that arrived late was the wrong one, with the wrong products. Mistake made up for the next day.
But hey, that's how I worked when I was fired, as my grandfather used to say...

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Bernard C.

Published on 02/12/2023 à 14h49 following a purchase from 23/11/2023

Easy navigation continued

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Laurent G.

Published on 02/12/2023 à 07h09 following a purchase from 25/11/2023

Super, I am a new customer and very satisfied.

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Daniel G.

Published on 30/11/2023 à 00h43 following a purchase from 23/11/2023

...nothing to complain about

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Samuel M.

Published on 20/11/2023 à 04h24 following a purchase from 05/11/2023

fast and efficient delivery, lacks a little diversity of references to be at the top.

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Coralie V.

Published on 19/11/2023 à 08h07 following a purchase from 29/10/2023

Very good except for the delivery as the product arrived at another relay point.

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Romain Z.

Published on 18/11/2023 à 14h07 following a purchase from 13/11/2023

Very good site

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Hurrle M.

Published on 13/11/2023 à 19h53 following a purchase from 08/11/2023

I have the impression that the bulb has already been used, I'm disappointed...

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Christian S.

Published on 13/11/2023 à 04h13 following a purchase from 07/11/2023

My order was incomplete

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Marc R.

Published on 28/10/2023 à 16h40 following a purchase from 23/10/2023

Very responsive. Well packaged. One star less because this site is one of the few to apply a surcharge for PAYPAL payment.

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Matthias R.

Published on 21/10/2023 à 15h03 following a purchase from 15/10/2023

Great website, very fast to send parcels I recommend

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Laurent C.

Published on 16/10/2023 à 14h13 following a purchase from 15/09/2023

SERIOUS

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Sophie R.

Published on 04/10/2023 à 00h14 following a purchase from 15/09/2023

Fast delivery, plus a little treat and a magnet.

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Charles M.

Published on 22/09/2023 à 14h43 following a purchase from 13/09/2023

The tape that was supposed to close the package lengthwise was half unstuck, but otherwise the bottles were carefully packed and the site is extremely responsive.

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Pascal L.

Published on 10/09/2023 à 12h24 following a purchase from 31/08/2023

packaging a little lege

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Hubert B.

Published on 01/09/2023 à 18h00 following a purchase from 28/08/2023

Fine

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Jacques S.

Published on 01/09/2023 à 14h09 following a purchase from 24/08/2023

well, normal

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Sandrine H.

Published on 02/08/2023 à 15h12 following a purchase from 24/07/2023

Fast and conform I recommend good product

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Raquel R.

Published on 28/07/2023 à 17h01 following a purchase from 10/07/2023

Mal equivocaron mi dirección y tuve q pagar 2 veces más lo que costaba el envío a España. No compraré más

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Dominique M.

Published on 24/07/2023 à 17h03 following a purchase from 18/07/2023

well

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Ludovic B.

Published on 24/07/2023 à 05h59 following a purchase from 17/07/2023

Fast delivery

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Sebastien T.

Published on 23/07/2023 à 13h26 following a purchase from 17/07/2023

I ordered an eheim 350 uv filter and received the 500, which is too much for my 150-litre aquarium, not to mention that the pipe diameters are not the same.

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Response from Zoanthus.fr Published on 23/07/2023

Hello, Thank you for your message. We are aware of the problem when we opened your parcel, we apologize for the inconvenience. Please contact us at [email protected] so that a replacement can be made as soon as possible. Sincerely, Customer Service.

Daniela C.

Published on 16/07/2023 à 21h11 following a purchase from 09/07/2023

Enjoy browsing our site.

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Laurent M.

Published on 16/07/2023 à 21h01 following a purchase from 07/07/2023

Order arrived on time, thank you

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Dominique S.

Published on 11/07/2023 à 11h43 following a purchase from 16/06/2023

The day DPD stops delivering will be 5 stars.

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Jean-Yves B.

Published on 10/07/2023 à 17h35 following a purchase from 03/07/2023

good site, prices are still high but on a par with the competition. expensive home delivery but relay delivery works well.

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Serge A.

Published on 08/07/2023 à 13h09 following a purchase from 03/07/2023

Very good site very serious speed of shipment I highly recommend

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Response from Zoanthus.fr Published on 09/07/2023

Hello, Thank you for taking the time to leave us a positive review. However, your rating is 1 star out of 5. Could this be a mistake? Would you like to change it so as not to lower our overall rating? Thank you in advance, Sincerely, Customer Service.

Patrick B.

Published on 26/06/2023 à 14h45 following a purchase from 16/06/2023

slightly long delivery time

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Jean-Pierre B.

Published on 24/06/2023 à 13h41 following a purchase from 17/06/2023

Delivery by DPD not great!!!

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Philippe D.

Published on 05/06/2023 à 17h05 following a purchase from 28/05/2023

Bad administrative management. The product was delivered 15 km from the place indicated on the order! 30km return trip, loss of time and money (€2 per liter of petrol). The carrier had nothing to do with it, he delivered to the place indicated on the package. First order, first inconvenience.

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Noëmie C.

Published on 15/05/2023 à 15h23 following a purchase from 08/05/2023

The product was supposed to arrive in 24h/48h but in the end it took 5 days... The packaging was damaged, with holes and the product had a broken cap. It's really a shame because I've only heard good things about this site but in the end I'm very disappointed...

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Bernard D.

Published on 05/05/2023 à 17h02 following a purchase from 12/04/2023

Paypal payment fees applied. Never seen before on eCommerce purchases! Very bad information on the site which did not show these fees.

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