Customer reviews of Zoanthus.fr

H

hubert B.

Rating: 4 out of 5

Published on 01/09/2023 à 18h00 following a purchase from 28/08/2023

Fine

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jacques S.

Rating: 4 out of 5

Published on 01/09/2023 à 14h09 following a purchase from 24/08/2023

well, normal

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Sandrine H.

Rating: 4 out of 5

Published on 02/08/2023 à 15h12 following a purchase from 24/07/2023

Fast and conform I recommend good product

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Raquel R.

Rating: 1 out of 5

Published on 28/07/2023 à 17h01 following a purchase from 10/07/2023

Mal equivocaron mi dirección y tuve q pagar 2 veces más lo que costaba el envío a España. No compraré más

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dominique M.

Rating: 4 out of 5

Published on 24/07/2023 à 17h03 following a purchase from 18/07/2023

well

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Ludovic B.

Rating: 4 out of 5

Published on 24/07/2023 à 05h59 following a purchase from 17/07/2023

Fast delivery

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sebastien T.

Rating: 1 out of 5

Published on 23/07/2023 à 13h26 following a purchase from 17/07/2023

I ordered an eheim 350 uv filter and received the 500, which is too much for my 150-litre aquarium, not to mention that the pipe diameters are not the same.

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Response from Zoanthus.fr Published on 23/07/2023

Hello, Thank you for your message. We are aware of the problem when we opened your parcel, we apologize for the inconvenience. Please contact us at [email protected] so that a replacement can be made as soon as possible. Sincerely, Customer Service.

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Daniela C.

Rating: 4 out of 5

Published on 16/07/2023 à 21h11 following a purchase from 09/07/2023

Enjoy browsing our site.

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laurent M.

Rating: 4 out of 5

Published on 16/07/2023 à 21h01 following a purchase from 07/07/2023

Order arrived on time, thank you

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Dominique S.

Rating: 4 out of 5

Published on 11/07/2023 à 11h43 following a purchase from 16/06/2023

The day DPD stops delivering will be 5 stars.

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jean-yves B.

Rating: 4 out of 5

Published on 10/07/2023 à 17h35 following a purchase from 03/07/2023

good site, prices are still high but on a par with the competition. expensive home delivery but relay delivery works well.

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serge A.

Rating: 1 out of 5

Published on 08/07/2023 à 13h09 following a purchase from 03/07/2023

Very good site very serious speed of shipment I highly recommend

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Response from Zoanthus.fr Published on 09/07/2023

Hello, Thank you for taking the time to leave us a positive review. However, your rating is 1 star out of 5. Could this be a mistake? Would you like to change it so as not to lower our overall rating? Thank you in advance, Sincerely, Customer Service.

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Patrick B.

Rating: 4 out of 5

Published on 26/06/2023 à 14h45 following a purchase from 16/06/2023

slightly long delivery time

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Jean-Pierre B.

Rating: 4 out of 5

Published on 24/06/2023 à 13h41 following a purchase from 17/06/2023

Delivery by DPD not great!!!

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Philippe D.

Rating: 2 out of 5

Published on 05/06/2023 à 17h05 following a purchase from 28/05/2023

Bad administrative management. The product was delivered 15 km from the place indicated on the order! 30km return trip, loss of time and money (€2 per liter of petrol). The carrier had nothing to do with it, he delivered to the place indicated on the package. First order, first inconvenience.

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Noëmie C.

Rating: 2 out of 5

Published on 15/05/2023 à 15h23 following a purchase from 08/05/2023

The product was supposed to arrive in 24h/48h but in the end it took 5 days... The packaging was damaged, with holes and the product had a broken cap. It's really a shame because I've only heard good things about this site but in the end I'm very disappointed...

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Bernard D.

Rating: 1 out of 5

Published on 05/05/2023 à 17h02 following a purchase from 12/04/2023

Paypal payment fees applied. Never seen before on eCommerce purchases! Very bad information on the site which did not show these fees.

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Florence M.

Rating: 4 out of 5

Published on 24/04/2023 à 15h57 following a purchase from 16/04/2023

Plenty of choice for aquarists, at attractive prices. Too bad for some out-of-stock items...

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claude H.

Rating: 4 out of 5

Published on 24/04/2023 à 08h58 following a purchase from 14/04/2023

Received my order in perfect condition

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Pierre M.

Rating: 4 out of 5

Published on 19/04/2023 à 15h50 following a purchase from 17/03/2023

Very fast delivery

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gael B.

Rating: 4 out of 5

Published on 16/04/2023 à 19h11 following a purchase from 02/04/2023

Delivery by Mondial Relay not top-notch and therefore unreliable in terms of delivery times Too bad When it comes to the site and the speed of delivery, nothing to complain about.

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Frédéric B.

Rating: 4 out of 5

Published on 14/04/2023 à 16h53 following a purchase from 03/04/2023

Shipment conforms, we'll have to see how the parcels are strengthened, because those brutes at the post office don't spare the parcels. But apart from that, perfect as usual.

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Christine B.

Rating: 4 out of 5

Published on 09/04/2023 à 15h23 following a purchase from 04/04/2023

Fast delivery

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Mickaël B.

Rating: 1 out of 5

Published on 27/03/2023 à 16h22 following a purchase from 22/03/2023

Too disappointed with my 2 roots I will not order again

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Response from Zoanthus.fr Published on 28/03/2023

Hello, We are sorry that the roots we received are not to your liking. You have 14 days to return them for a refund. Sincerely, Customer service.

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Frédéric C.

Rating: 4 out of 5

Published on 24/03/2023 à 17h50 following a purchase from 18/03/2023

Good follow-up and on-time delivery.

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Dominique G.

Rating: 4 out of 5

Published on 21/03/2023 à 11h22 following a purchase from 15/03/2023

R.A.S

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Michel V.

Rating: 2 out of 5

Published on 18/03/2023 à 13h32 following a purchase from 09/03/2023

Half the contents of the osmoregulator package are missing.
And the controller simply doesn't work!
Claim in progress

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Response from Zoanthus.fr Published on 18/03/2023

Hello, I'm sorry to hear about the problems with the items you ordered. However, we have checked our emails and we have no trace of your after-sales service request. Please contact us at [email protected] and we'll get back to you as soon as possible. Sincerely, Customer Service.

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Fabrice D.

Rating: 4 out of 5

Published on 11/03/2023 à 20h56 following a purchase from 06/03/2023

Super fast shipping. Just a shame that the ph buffer for calibrating the ph tester is not included.

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Dominique S.

Rating: 4 out of 5

Published on 10/03/2023 à 16h15 following a purchase from 06/03/2023

Expensive shipping costs

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patrick C.

Rating: 4 out of 5

Published on 25/02/2023 à 14h49 following a purchase from 19/02/2023

Correct website perfect delivery I recommend

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Marie Christine V.

Rating: 4 out of 5

Published on 17/02/2023 à 12h13 following a purchase from 10/02/2023

Good reactivity respected deadlines small Gift candy it makes pleasure

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Jean-Marie E.

Rating: 4 out of 5

Published on 15/02/2023 à 08h10 following a purchase from 08/02/2023

very well.

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Pierre H.

Rating: 4 out of 5

Published on 13/02/2023 à 17h26 following a purchase from 05/02/2023

Nothing to say except delivery was disappointing, 1 week to get a planarian trap and the receptionist had trouble finding it.

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aline R.

Rating: 4 out of 5

Published on 12/02/2023 à 18h46 following a purchase from 03/02/2023

I received the product, I found the delivery time a little long.

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Takahiro U.

Rating: 4 out of 5

Published on 10/02/2023 à 16h25 following a purchase from 05/02/2023

Very good.

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Christophe P.

Rating: 2 out of 5

Published on 05/02/2023 à 13h47 following a purchase from 27/01/2023

Gros retard sur produit indisponible retard donc de livraison peut-être ma faute car nouveau sur le site et la présentation etc en lettrage manuscrit ainsi que la mise en place de présentation est assez confus moins de fantaisie et une meilleure approche serait judicieux ont a pas tous 20 ans 🤣 merci pour les bombons à chaque fois

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bruno J.

Rating: 4 out of 5

Published on 30/01/2023 à 16h10 following a purchase from 25/01/2023

very good site with fast delivery

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Damien S.

Rating: 4 out of 5

Published on 28/01/2023 à 15h03 following a purchase from 19/01/2023

Nothing to complain about order always top notch

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Sébastien L.

Rating: 4 out of 5

Published on 23/01/2023 à 21h35 following a purchase from 08/01/2023

Delay in delivery due to waiting for restocking when everything was available at the time of ordering.

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thierry G.

Rating: 4 out of 5

Published on 22/01/2023 à 17h36 following a purchase from 14/01/2023

Delivery on time, product compliant

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