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A
Rating: 4 out of 5
Order received in very good time
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Customer reviews of Zoanthus.fr
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 14 233 published reviews
Summary of reviews
The online store Zoanthus.fr is praised for its exceptional delivery speed, with numerous customers highlighting fast and reliable shipping that consistently meets their expectations. Many orders are reported to arrive quickly, often within two days, and are well-packaged, ensuring that products reach customers in excellent condition. The quality of the products is also a recurring theme, with many customers expressing satisfaction with aquarium items specifically noted for their reliability and compliance with descriptions.
Reviews 1, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
The site is easy to navigate and delivery is reasonable.
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A
Rating: 3 out of 5
I'm not completely satisfied, the filter I ordered arrived partly broken and I had to wait a good ten days to receive the faulty part. In addition, I'm told I can contact them by phone but they never reply, only by e-mail.
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A
Rating: 1 out of 5
Don't soccer against green water
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A
Rating: 4 out of 5
Fine
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A
Rating: 1 out of 5
Bucket of salt received ripped open
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A
Rating: 4 out of 5
perfect
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A
Rating: 4 out of 5
Despite a problem with the delivery man, the responsiveness and speed were spot on - many thanks.
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A
Rating: 4 out of 5
good and delivered fast
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A
Rating: 4 out of 5
Delivery problem with dpd
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A
Rating: 4 out of 5
Very good
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A
Rating: 3 out of 5
Hello, very poorly packed parcel Fortunately, it was only filter media, but the packaging all exploded.
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A
Rating: 4 out of 5
Nothing to say
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A
Rating: 3 out of 5
All in all, the products are in order. For this order, the packaging was very light and the DPD carrier was once again unscrupulous. Concerning the handling of this one, the parcel received was completely crushed. The shopkeeper refused to let me check the contents before signing for it. Fortunately, there was nothing fragile about it.
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A
Rating: 4 out of 5
good on all levels
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A
Rating: 3 out of 5
I bought a bubbler and of course when I receive them I discover that there is no device with the statue, very disappointed because it's just a decoration, and of course no information about it, you have to guess that you have to buy the device in addition to the decoration.
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A
Rating: 4 out of 5
The product arrived quickly in 2 days at the pt. relay and in good condition, so very good. As for the product, it poses a question. given that the top of the shell is damaged (wear, friction) ............................................ .....
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A
Rating: 4 out of 5
Everything is perfect, except when it comes to the carrier and home delivery where there's too often a hitch ...
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A
Rating: 4 out of 5
erfaaer
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A
Rating: 4 out of 5
Delivery time a little long
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A
Rating: 4 out of 5
well no problem
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A
Rating: 3 out of 5
I didn't receive the discus Color Red but discus Color if you don't have the Red anymore remove it from your site
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A
Rating: 4 out of 5
Delivery time very, very fast, just maybe the, shipping costs a bit expensive.
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A
Rating: 4 out of 5
Order well packaged and corresponds to quantities ordered.
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A
Rating: 3 out of 5
....
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A
Rating: 1 out of 5
Order received does not correspond to the visual of the site! I hope a commercial gesture will be made!
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
On the other hand, I'm very unhappy with your DPD carrier, which doesn't update its relay points. A telephone platform where the employees recite their answers and ( mislead you). I had to call them 3 times. I sent you a complaint with no response. The main thing is that I was delivered.
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A
Rating: 3 out of 5
My delivery date was not met
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A
Rating: 4 out of 5
High shipping costs, while other sites sold me the same item free of charge, I did not search enough on the net.... tans pis pour moi
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A
Rating: 4 out of 5
very good for me
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A
Rating: 4 out of 5
Everything corresponded to my expectations, except that the delivery drivers no longer go upstairs, even when there is an elevator.
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A
Rating: 4 out of 5
Just one small downside: it's a shame fragile items aren't better protected.
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A
Rating: 4 out of 5
Great site. Very reliable. Very fast delivery. Only downside, I asked a question before ordering. I waited a long time for the answer. For the rest, perfect.
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A
Rating: 3 out of 5
Shipping costs too high for a single item ordered
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A
Rating: 4 out of 5
delivered quickly very good
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A
Rating: 4 out of 5
well received thank you now we must see if it does what is described.
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A
Rating: 4 out of 5
One of the two bottles of ATI had the neck caved in, so some of the product was spilled into the bags you had fortunately put around it.
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A
Rating: 1 out of 5
Received two boxes with 3 B ampoules and two A ampoules, whereas the instructions mention the opposite. The treatment for day 7 is problematic as the 3rd A ampoule is missing. I sent an email but got no reply. Disappointed
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Response from Zoanthus.fr
Hello, I'm aware of the problem when I received your order, I apologize. I've checked our mailbox, but I can't find the bulbs. Could you please send us photos of the bulbs you received? Thank you in advance, Sincerely;
A
Rating: 4 out of 5
Fast shipping I don't give 5 stars because shipping costs are high.
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