Customer reviews of Zoanthus.fr

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 14 233 published reviews
5 13,1k 92% 4 746 5% 3 196 1% 2 80 1% 1 137 1%

Summary of reviews

The online store Zoanthus.fr is praised for its exceptional delivery speed, with numerous customers highlighting fast and reliable shipping that consistently meets their expectations. Many orders are reported to arrive quickly, often within two days, and are well-packaged, ensuring that products reach customers in excellent condition. The quality of the products is also a recurring theme, with many customers expressing satisfaction with aquarium items specifically noted for their reliability and compliance with descriptions.

Reviews 1, 3 and 4 stars

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/04/2020
WELL
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 18/04/2020
A reliable site offering a good choice of aquarium equipment, with many references available. Market prices respected.
I was disappointed by my first order where I ordered a 25kg salt bucket which arrived completely broken in my parcel which had no external damage. I contacted customer service by e-mail, but got no answer, which is a shame.
However satisfied with my 2nd order RAS.
I advise you not to order large volumes of salt, it doesn't take well to transport.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 23/03/2020
PACKAGE DAMAGED ON RECEIPT DUE TO POOR PACKAGING (CARDBOARD TOO LIGHT FOR THE WEIGHT INSIDE).
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 02/03/2020
Difficult period I understand, but lack of communication. More than 1 week to get an answer to my email. I ordered a pipe which I received pierced, one item missing. A bit disappointed when it had gone well the previous 2x.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/04/2020
very fast delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/04/2020
nothing to say. products were well packaged and delivery was fast despite my geographical location (Corsica) and the confinement.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/04/2020
Top as usual
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/03/2020
Neatly packaged with a little bonus surprise
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 20/03/2020
inner packaging stained by product spillage and dosing device broken?
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/03/2020
The store is good, attentive to customers, correct packaging. It just lacks sweets in the big packages!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/03/2020
Fast shipping, correct order
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/04/2020
Very good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/04/2020
very well sent very fast after order.... just a small problem to reach you by message and phone to know if the product is in stock and know its effectiveness.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/03/2020
The order and delivery went very well. Delivery was fairly quick given the current climate.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 29/02/2020
Substitution and order not delivered in full, awaiting backorder and no announced lead time.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/03/2020
Everything is perfect
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/03/2020
Order received promptly despite the situation with the corona virus. For example, I asked you a question and got no answer.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/04/2020
Despite the current context, the order arrived quickly and met my expectations.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/03/2020
Delivery as soon as possible despite the current circumstances.
Thank you
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/03/2020
Good site a lot of choice the site is impeccable
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/03/2020
Difficult context but quick response by e-mail thank you
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/03/2020
Fast delivery with tracking. Several photos on the products which allows to complete the description where some information was missing.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/03/2020
Correct delivery and impeccable package
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 23/03/2020
Order was delivered promptly, but the packaging was very damaged (had been opened and taped up).
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/03/2020
Top price, not all products were available, but I am very satisfied with my delivery.
I recommend zoanthus.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/03/2020
great, keep it up!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/03/2020
very good site, always attentive to customer needs
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/03/2020
well
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/03/2020
Considering the sanitary circumstances I can only salute the professionalism, parcel received in less than a week ... well packaged, a little attention inside. The only downside is that I ordered a 100ml product of mycopure for the aquarium and received two 50ml bottles. I wasn't warned, but the expiration date is for Sept 2020 and it's March 2020, so that's a bit short...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/03/2020
nothing special to report except a slight delay due to confinement
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/03/2020
Good delivery on time
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/03/2020
quite correct
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 09/03/2020
Perfect for the articles, just the delay and my email request without response, but hey I'm glad to have a French site. Sincerely
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/03/2020
received promptly
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/03/2020
Very fast service, in two days.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/02/2020
I was warned that one product was out of stock, but I didn't expect to have to wait two weeks for delivery.
Otherwise, the product was fine, well packaged and the seller was pleasant to deal with.
I'll definitely recommend it.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/03/2020
well
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/03/2020
Perfectly clear.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/03/2020
order delivered on time
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/03/2020
fast order processing
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