Customer reviews of Zoanthus.fr

9,7 /10

Based on 14 479 published reviews

5 13,3k 92% 4 757 5% 3 201 1% 2 86 1% 1 143 1%

Summary of reviews

Zoanthus.fr consistently delivers fast shipping and on-time delivery, with many customers noting quick, well-packaged orders and careful packaging that protects items. The store stands out for reliability and efficiency, including prompt order processing, accurate fulfillment, and clear communication that makes the shopping experience smooth and predictable. Product quality and value are highlighted by well-made, compliant devices and a wide range of references at fair prices, contributing to repeated, satisfying purchases. Customers also emphasize strong customer service and a trustworthy, professional shopping experience, often recommending the store and returning for future orders.

Reviews 1, 3 and 4 stars

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Acheteur Vérifié

Published on 06/02/2020 à 13h59 following a purchase from 30/01/2020

Very large selection , competitive price , fast delivery .

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Acheteur Vérifié

Published on 04/02/2020 à 18h54 following a purchase from 31/01/2020

I.didn't.receive.the.right.membrane

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Acheteur Vérifié

Published on 02/02/2020 à 14h51 following a purchase from 29/01/2020

1st visit for reefing

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Acheteur Vérifié

Published on 31/01/2020 à 16h45 following a purchase from 23/01/2020

Lack of precision on the use of these ceramic tubes

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Acheteur Vérifié

Published on 31/01/2020 à 13h49 following a purchase from 17/01/2020

I got lost on the site and ordered the anticyano for fresh water, not sea water.

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Acheteur Vérifié

Published on 29/01/2020 à 17h52 following a purchase from 25/01/2020

On-time delivery and impeccable packaging.

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Acheteur Vérifié

Published on 28/01/2020 à 13h37 following a purchase from 18/01/2020

Too bad the vacuum cleaner doesn't come with a brush.

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Acheteur Vérifié

Published on 28/01/2020 à 12h25 following a purchase from 22/01/2020

Good, no problems to report

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Acheteur Vérifié

Published on 26/01/2020 à 10h37 following a purchase from 17/01/2020

Good quality products and fast delivery. However, there was a small problem - error - on the food glitter product...

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Acheteur Vérifié

Published on 26/01/2020 à 08h01 following a purchase from 17/01/2020

Nothing to say. Top

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Acheteur Vérifié

Published on 25/01/2020 à 17h12 following a purchase from 22/01/2020

Highly effective

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Acheteur Vérifié

Published on 24/01/2020 à 14h03 following a purchase from 17/01/2020

As quick as my first order was to arrive, this one took a few days! The parcel was quite damaged and as the pump wasn't well centered in the box, it took a beating too. It works, but when I opened it I was a bit scared!

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Acheteur Vérifié

Published on 21/01/2020 à 17h51 following a purchase from 17/01/2020

Fast delivery

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Acheteur Vérifié

Published on 20/01/2020 à 20h32 following a purchase from 09/01/2020

Hello. Following my order, I have received a very good Nanostream 6045 turbelle pump from Tunze. However, I can't close the Comline Filter 3163 case, which I opened for cleaning before putting it in the aquarium. Finally, the Cu Profi test I received in January has an expiry date of July 2020, i.e. six months to run 50 tests! Please let me know if it's advisable to place the comline filter in water, in the hope that expansion will allow it to close properly, as well as fixing the baffle in front of the turbine. What about the copper test, which is only valid for 6 months? Is it possible to exchange these two elements? Thanks in advance

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Acheteur Vérifié

Published on 20/01/2020 à 13h43 following a purchase from 14/01/2020

Fast, complete delivery

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Acheteur Vérifié

Published on 18/01/2020 à 15h22 following a purchase from 10/12/2019

multiple reminders to be delivered and incomplete delivery

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Acheteur Vérifié

Published on 13/01/2020 à 14h18 following a purchase from 19/12/2019

take into account before ordering the real times of reaprovisioning and not indicated for the products in shortage, for that a phone call with the responsible easily reachable and concilliant.

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Acheteur Vérifié

Published on 12/01/2020 à 19h26 following a purchase from 05/01/2020

Very clear good prices

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Acheteur Vérifié

Published on 12/01/2020 à 16h20 following a purchase from 09/01/2020

I received the parcel yesterday and unpacked it today for installation. When I tried to remove the upper part of the filter, I noticed that 1 of the 4 closing clips was cracked in the middle of the filter.

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Acheteur Vérifié

Published on 12/01/2020 à 13h00 following a purchase from 03/01/2020

correct

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Acheteur Vérifié

Published on 11/01/2020 à 17h58 following a purchase from 25/12/2019

No problem at all unwinds great choice of material

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Acheteur Vérifié

Published on 08/01/2020 à 16h35 following a purchase from 03/01/2020

No worries between orders and delivery time

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Acheteur Vérifié

Published on 08/01/2020 à 14h06 following a purchase from 02/01/2020

I would have given it 5 stars if the fb code had been taken into account.

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Acheteur Vérifié

Published on 07/01/2020 à 20h06 following a purchase from 28/12/2019

Perfect.

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Acheteur Vérifié

Published on 02/01/2020 à 22h32 following a purchase from 19/12/2019

Order received with a broken baling seal and product scattered in the box. Quick response from the service department to immediately send me a replacement seal, but I've never received anything since.

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Acheteur Vérifié

Published on 31/12/2019 à 15h27 following a purchase from 02/12/2019

Damaged item and I didn't receive the right labels

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Acheteur Vérifié

Published on 29/12/2019 à 12h35 following a purchase from 22/12/2019

Efficient, well-protected and fast delivery

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Acheteur Vérifié

Published on 28/12/2019 à 20h42 following a purchase from 23/12/2019

Fast delivery, well packaged, with a little free candy inside, but the glue was a disaster, taking a very long time to dry in the open air - I can't imagine underwater, I've never been able to glue my anubias to my rocks and roots!!!!and even once it's dry, it doesn't stick to anything, you have to use a huge quantity so that the stones adhere to each other and are hard to apply... so much for the finish... the metal tube broke as soon as I pressed on it, there was a lot of it on my hands... I wouldn't recommend this item at all, I lost 17e including delivery....

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Acheteur Vérifié

Published on 28/12/2019 à 14h56 following a purchase from 20/12/2019

Fast, quality delivery.

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Acheteur Vérifié

Published on 25/12/2019 à 20h48 following a purchase from 19/12/2019

It would be useful to have an approximation of reapro for products that are no longer in stock, if not ultra-fast hat delivery.

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Acheteur Vérifié

Published on 25/12/2019 à 14h34 following a purchase from 22/12/2019

Perfect order, very fast (received in 2 days, Sunday order received Tuesday) everything is in order and the little gift is always a pleasure. I will only order from this site again, I recommend it!

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Acheteur Vérifié

Published on 24/12/2019 à 17h21 following a purchase from 09/12/2019

content

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Acheteur Vérifié

Published on 19/12/2019 à 18h53 following a purchase from 14/12/2019

Very good site to recommend

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Acheteur Vérifié

Published on 14/12/2019 à 22h46 following a purchase from 25/11/2019

I've always been well served by zoanthus, but one item was missing for delivery, so I had to email zoanthus to find out the status of my order. I would have preferred it the other way around. Otherwise my order arrived later, very well packed as usual.

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Acheteur Vérifié

Published on 12/12/2019 à 17h47 following a purchase from 08/12/2019

Very good

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Acheteur Vérifié

Published on 10/12/2019 à 16h50 following a purchase from 28/11/2019

Delivery costs counted for an order over 90€ because I used my loyalty points converted into a voucher and therefore went below 69€.

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Response from Zoanthus.fr Published on 11/12/2019

Hello, Sincerely, I don't understand your low score. Delivery is free for purchases over €69, including coupons and discounts. There's no error in the billing!
It's not very nice to break the store's bill for this, the contract was respected on our side... Sincerely, Clément

Acheteur Vérifié

Published on 03/12/2019 à 22h11 following a purchase from 29/11/2019

Make sure that packages are not damaged in transit.

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Acheteur Vérifié

Published on 30/11/2019 à 22h49 following a purchase from 11/11/2019

Pros: free delivery in parcel relays Cons: no order confirmation email. 14 days for delivery.

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Acheteur Vérifié

Published on 30/11/2019 à 16h48 following a purchase from 26/11/2019

Well apart from paying €3.40 postage? for over €69.

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Acheteur Vérifié

Published on 28/11/2019 à 09h58 following a purchase from 22/11/2019

no problem for my purchase, but very limited in the choice of aquariums, no bare tanks, only JUWEL kits.

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