Customer reviews of Zoanthus.fr

9,7 /10

Based on 14 233 published reviews

5 13,1k 92% 4 746 5% 3 196 1% 2 80 1% 1 137 1%

Summary of reviews

The online store Zoanthus.fr is praised for its exceptional delivery speed, with numerous customers highlighting fast and reliable shipping that consistently meets their expectations. Many orders are reported to arrive quickly, often within two days, and are well-packaged, ensuring that products reach customers in excellent condition. The quality of the products is also a recurring theme, with many customers expressing satisfaction with aquarium items specifically noted for their reliability and compliance with descriptions.

Reviews 1, 3 and 4 stars

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LAURENT G.

Published on 02/12/2023 à 07h09 following a purchase from 25/11/2023

Super, I am a new customer and very satisfied.

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daniel G.

Published on 30/11/2023 à 00h43 following a purchase from 23/11/2023

...nothing to complain about

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samuel M.

Published on 20/11/2023 à 04h24 following a purchase from 05/11/2023

fast and efficient delivery, lacks a little diversity of references to be at the top.

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Coralie V.

Published on 19/11/2023 à 08h07 following a purchase from 29/10/2023

Very good except for the delivery as the product arrived at another relay point.

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ROMAIN Z.

Published on 18/11/2023 à 14h07 following a purchase from 13/11/2023

Very good site

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Odile L.

Published on 14/11/2023 à 09h11 following a purchase from 04/11/2023

Delivery points are unclear

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Hurrle M.

Published on 13/11/2023 à 19h53 following a purchase from 08/11/2023

I have the impression that the bulb has already been used, I'm disappointed...

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christian S.

Published on 13/11/2023 à 04h13 following a purchase from 07/11/2023

My order was incomplete

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Christophe D.

Published on 10/11/2023 à 21h12 following a purchase from 01/11/2023

Very good site, too bad that this time DPD took a long time to deliver. Usually 2 days max, this time almost a week.

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MARC R.

Published on 28/10/2023 à 16h40 following a purchase from 23/10/2023

Very responsive. Well packaged. One star less because this site is one of the few to apply a surcharge for PAYPAL payment.

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Jean Pierre M.

Published on 22/10/2023 à 15h30 following a purchase from 16/10/2023

the parcel arrived repaired by DPD who did their job correctly (nothing lost). A little more care in preparing the order. Otherwise you are responsive and it's 5 stars.

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Matthias R.

Published on 21/10/2023 à 15h03 following a purchase from 15/10/2023

Great website, very fast to send parcels I recommend

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laurent C.

Published on 16/10/2023 à 14h13 following a purchase from 15/09/2023

SERIOUS

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Aurelien S.

Published on 13/10/2023 à 16h00 following a purchase from 06/10/2023

Filter received damaged, I had to glue several parts broken at the level of the fasteners and the support of the propeller of the pump.for the moment does not leak but to be continued

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Sophie R.

Published on 04/10/2023 à 00h14 following a purchase from 15/09/2023

Fast delivery, plus a little treat and a magnet.

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pascal D.

Published on 26/09/2023 à 05h38 following a purchase from 21/09/2023

Fast delivery. I ordered a root with tormec packets. Packages tore and contents scattered in the package.

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Charles M.

Published on 22/09/2023 à 14h43 following a purchase from 13/09/2023

The tape that was supposed to close the package lengthwise was half unstuck, but otherwise the bottles were carefully packed and the site is extremely responsive.

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pascal L.

Published on 10/09/2023 à 12h24 following a purchase from 31/08/2023

packaging a little lege

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claudia V.

Published on 07/09/2023 à 17h57 following a purchase from 30/08/2023

delivery took 4 days i found that long

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hubert B.

Published on 01/09/2023 à 18h00 following a purchase from 28/08/2023

Fine

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jacques S.

Published on 01/09/2023 à 14h09 following a purchase from 24/08/2023

well, normal

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CATHERINE E.

Published on 03/08/2023 à 13h17 following a purchase from 27/07/2023

Order placed Thursday delivered Friday but redirected because not at the right place so delivery Monday afternoon very disappointed with this delay.

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Sandrine H.

Published on 02/08/2023 à 15h12 following a purchase from 24/07/2023

Fast and conform I recommend good product

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Raquel R.

Published on 28/07/2023 à 17h01 following a purchase from 10/07/2023

Mal equivocaron mi dirección y tuve q pagar 2 veces más lo que costaba el envío a España. No compraré más

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dominique M.

Published on 24/07/2023 à 17h03 following a purchase from 18/07/2023

well

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Ludovic B.

Published on 24/07/2023 à 05h59 following a purchase from 17/07/2023

Fast delivery

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sebastien T.

Published on 23/07/2023 à 13h26 following a purchase from 17/07/2023

I ordered an eheim 350 uv filter and received the 500, which is too much for my 150-litre aquarium, not to mention that the pipe diameters are not the same.

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Response from Zoanthus.fr Published on 23/07/2023

Hello, Thank you for your message. We are aware of the problem when we opened your parcel, we apologize for the inconvenience. Please contact us at [email protected] so that a replacement can be made as soon as possible. Sincerely, Customer Service.

Daniela C.

Published on 16/07/2023 à 21h11 following a purchase from 09/07/2023

Enjoy browsing our site.

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laurent M.

Published on 16/07/2023 à 21h01 following a purchase from 07/07/2023

Order arrived on time, thank you

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Frederic Z.

Published on 15/07/2023 à 16h30 following a purchase from 07/07/2023

Satisfied with zoanthus but delivery with DpD a disaster

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Dominique S.

Published on 11/07/2023 à 11h43 following a purchase from 16/06/2023

The day DPD stops delivering will be 5 stars.

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jean-yves B.

Published on 10/07/2023 à 17h35 following a purchase from 03/07/2023

good site, prices are still high but on a par with the competition. expensive home delivery but relay delivery works well.

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serge A.

Published on 08/07/2023 à 13h09 following a purchase from 03/07/2023

Very good site very serious speed of shipment I highly recommend

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Response from Zoanthus.fr Published on 09/07/2023

Hello, Thank you for taking the time to leave us a positive review. However, your rating is 1 star out of 5. Could this be a mistake? Would you like to change it so as not to lower our overall rating? Thank you in advance, Sincerely, Customer Service.

Remy S.

Published on 05/07/2023 à 19h14 following a purchase from 30/06/2023

I'm still missing part of the order

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Patrick B.

Published on 26/06/2023 à 14h45 following a purchase from 16/06/2023

slightly long delivery time

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Jean-Pierre B.

Published on 24/06/2023 à 13h41 following a purchase from 17/06/2023

Delivery by DPD not great!!!

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Bernard D.

Published on 05/05/2023 à 17h02 following a purchase from 12/04/2023

Paypal payment fees applied. Never seen before on eCommerce purchases! Very bad information on the site which did not show these fees.

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patrick H.

Published on 24/04/2023 à 16h56 following a purchase from 06/04/2023

Restricted catalog!

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Florence M.

Published on 24/04/2023 à 15h57 following a purchase from 16/04/2023

Plenty of choice for aquarists, at attractive prices. Too bad for some out-of-stock items...

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claude H.

Published on 24/04/2023 à 08h58 following a purchase from 14/04/2023

Received my order in perfect condition

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