Customer reviews of Zoanthus.fr

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 14 248 published reviews
5 13,1k 92% 4 746 5% 3 196 1% 2 81 1% 1 137 1%

Summary of reviews

The online store Zoanthus.fr is praised for its exceptional delivery speed, with numerous customers highlighting fast and reliable shipping that consistently meets their expectations. Many orders are reported to arrive quickly, often within two days, and are well-packaged, ensuring that products reach customers in excellent condition. The quality of the products is also a recurring theme, with many customers expressing satisfaction with aquarium items specifically noted for their reliability and compliance with descriptions.

Reviews 1, 3 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/10/2020
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/10/2020
Excellent, as with every order
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/10/2020
as professional as ever
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/10/2020
Package carefully prepared and sent quickly.
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Rating: 5 out of 5
following a purchase from 20/10/2020
Super
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/10/2020
As always fast delivery Nothing to complain about
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/10/2020
Perfect and fast
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/10/2020
Very fast order and nothing to say about the content of the order I recommend this site.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/10/2020
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/10/2020
very fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/10/2020
Always top notch. Order received on the requested date, i.e. 1 week after my purchase. I'll be back with my eyes closed
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/10/2020
Very satisfied
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/10/2020
Once again, super fast and well-protected parcel. A special mention for the candy.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/10/2020
My order went very well. Arrived on time unlike others, impeccable! I did not know this site but I highly recommend it!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/10/2020
after-sales service and good advice, thanks again to clement, for the notice ps: put it on the site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/09/2020
Fast delivery
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 13/10/2020
No FR instructions
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 17/09/2020
Delay between order and delivery of several weeks. Obliged to relaunch
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Response from Zoanthus.fr
Hello, Thank you for taking the time to rate Zoanthus. We have indeed been delayed in the dispatch of your order, so I apologize if this has caused you any inconvenience.
We've had some problems with Dennerle restocking over the last few weeks. Everything is back in order now.
Sincerely, Clément
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/10/2020
Very good site with good products very serious and delivery is very fast I highly recommend this site.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/10/2020
Perfect, fast service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/10/2020
Perfect and thank you for the extra touches.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/10/2020
Price, speed, product availability: nothing to complain about: I don't even ask myself any questions nowadays, I order from Zoanthus.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/09/2020
Very good!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/10/2020
Fast order delivery in 2 days
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/10/2020
Great site, very fast delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/10/2020
Great, second order placed and fast delivery, careful packaging.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/10/2020
the top speed quality and always a small gift that makes pleasure I recommend the eyes closed
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 10/10/2020
Very poorly packaged parcel: a simple bubble wrap to pack a 10 kg bucket: as a result, the bucket arrived ripped open, which is not surprising when you know how delicate carriers are. No communication following my request for a refund or exchange. Not even a "no" not an excuse nothing it is a lack of respect for the customers. Lamentable to flee.
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Response from Zoanthus.fr
Hello, Thank you for your message.
I'm sorry to hear that you received a damaged bucket of salt. We take great care in packing the buckets of salt and despite your comment, the superimposition of several layers of bubble wrap is very effective, we have very few breakages. Unfortunately, there is no such thing as zero risk.
Also, you say that you haven't had a reply from our after-sales service, but we did reply on Tuesday 13/10 at 6.07pm. Please check your SPAM. We'll be in touch.
Sincerely, Clément
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/10/2020
Always so fast on order processing and shipping. Thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/09/2020
Fast and responsive Mistake in the package, they sent me back the right product in 24 hours. Nothing to say about customer service.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/09/2020
Top!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/10/2020
Super site, very serious staff, very fast shipping despite the product being restocked. Third order placed with ZOANTHUS and each time not disappointed. Each receipt a little surprise or two. Thank you Clément.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/10/2020
Always very fast and efficient. I recommend it, well packed. ++
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/10/2020
fast, careful shipment
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/10/2020
Excellent, very fast delivery, perfect order.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/10/2020
Fast and compliant, perfect!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/10/2020
Very well delivered on time as usual I recommend.de this sites eyes closed
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/10/2020
Fast and careful delivery. Perfect, thank you!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/10/2020
Fast shipping as usual really a good site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/10/2020
Order well packaged and fast delivery.
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