Customer reviews of Zoanthus.fr

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 14 233 published reviews
5 13,1k 92% 4 746 5% 3 196 1% 2 80 1% 1 137 1%

Summary of reviews

The online store Zoanthus.fr is praised for its exceptional delivery speed, with numerous customers highlighting fast and reliable shipping that consistently meets their expectations. Many orders are reported to arrive quickly, often within two days, and are well-packaged, ensuring that products reach customers in excellent condition. The quality of the products is also a recurring theme, with many customers expressing satisfaction with aquarium items specifically noted for their reliability and compliance with descriptions.

Reviews 1 and 4 stars

Reset filters
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/09/2021
Nothing to say
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/09/2021
good on all levels
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/09/2021
The product arrived quickly in 2 days at the pt. relay and in good condition, so very good. As for the product, it poses a question. given that the top of the shell is damaged (wear, friction) ............................................ .....
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/09/2021
Everything is perfect, except when it comes to the carrier and home delivery where there's too often a hitch ...
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/09/2021
erfaaer
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/08/2021
Delivery time a little long
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/08/2021
well no problem
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/08/2021
Delivery time very, very fast, just maybe the, shipping costs a bit expensive.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/07/2021
Order well packaged and corresponds to quantities ordered.
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 27/07/2021
Order received does not correspond to the visual of the site! I hope a commercial gesture will be made!
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/07/2021
Very good
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/07/2021
On the other hand, I'm very unhappy with your DPD carrier, which doesn't update its relay points. A telephone platform where the employees recite their answers and ( mislead you). I had to call them 3 times. I sent you a complaint with no response. The main thing is that I was delivered.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/07/2021
High shipping costs, while other sites sold me the same item free of charge, I did not search enough on the net.... tans pis pour moi
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/07/2021
very good for me
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/06/2021
Everything corresponded to my expectations, except that the delivery drivers no longer go upstairs, even when there is an elevator.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/07/2021
Just one small downside: it's a shame fragile items aren't better protected.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/07/2021
Great site. Very reliable. Very fast delivery. Only downside, I asked a question before ordering. I waited a long time for the answer. For the rest, perfect.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/07/2021
delivered quickly very good
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/07/2021
well received thank you now we must see if it does what is described.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/06/2021
One of the two bottles of ATI had the neck caved in, so some of the product was spilled into the bags you had fortunately put around it.
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 21/06/2021
Received two boxes with 3 B ampoules and two A ampoules, whereas the instructions mention the opposite. The treatment for day 7 is problematic as the 3rd A ampoule is missing. I sent an email but got no reply. Disappointed
Translated reviews
Response from Zoanthus.fr
Hello, I'm aware of the problem when I received your order, I apologize. I've checked our mailbox, but I can't find the bulbs. Could you please send us photos of the bulbs you received? Thank you in advance, Sincerely;
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/06/2021
Fast shipping I don't give 5 stars because shipping costs are high.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/06/2021
Extremely fast delivery in less than 48 hours Shame that delivery is only to a relay point
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/06/2021
some items lack precision in the description
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/06/2021
Almost perfect I just needed the product seawater received freshwater ... yet click on seawater too bad will do with otherwise fast delivery thank you ...
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/06/2021
easy-to-use site
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/06/2021
Products conform, order processed quickly, delivery time Ok, well packaged, small attentions inside. Only downside, the carrier changed the relay package and the new was much less convenient.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/06/2021
Delivery too long
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/05/2021
Very good but your carriers are really not competent the products arrived with the carton exploded
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/06/2021
Fine
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/05/2021
Nothing to say about Zoanthus, orders are always honored at a good price, thank you Zoanthus. The only thing to say about shipping is that it's not cheap and the delivery time is not the fastest.
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 02/06/2021
no efficiency
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/06/2021
Fast shipping lack of information on delivery date
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/05/2021
Great price and super sonic delivery. High delivery price, however.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/05/2021
On schedule
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/05/2021
Delays too long 4 days
Translated reviews
Response from Zoanthus.fr
Hello, Your order was dispatched on May 27, with delivery to a relay point on May 28. We have not noticed any particular delay on this order. Thank you and see you soon at Zoanthus.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/05/2021
Satisfied
Translated reviews
Response from Zoanthus.fr
Thank you for your comment, we look forward to seeing you at Zoanthus!
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/05/2021
order complete and arrive quickly
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/05/2021
Great. You have to listen to the message and answer. Thanks
Translated reviews
Response from Zoanthus.fr
Hello, thank you for your comment, but we don't have an email address. You can contact us by email on our customer service: [email protected] Thank you and see you soon at Zoanthus.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/05/2021
Good site we find almost everything I tried several times to reach you by phone without success 🥺
Translated reviews
Response from Zoanthus.fr
Hello, thank you for your comment. You can contact us by e-mail on our after-sales service: [email protected] Thank you and see you soon at Zoanthus.
We use cookies for audience measurement and improving user experience.