Customer reviews of Zoanthus.fr

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 14 479 published reviews
5 13,3k 92% 4 757 5% 3 201 1% 2 86 1% 1 143 1%

Summary of reviews

Zoanthus.fr consistently delivers fast shipping and on-time delivery, with many customers noting quick, well-packaged orders and careful packaging that protects items. The store stands out for reliability and efficiency, including prompt order processing, accurate fulfillment, and clear communication that makes the shopping experience smooth and predictable. Product quality and value are highlighted by well-made, compliant devices and a wide range of references at fair prices, contributing to repeated, satisfying purchases. Customers also emphasize strong customer service and a trustworthy, professional shopping experience, often recommending the store and returning for future orders.

Reviews 1 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/06/2020
order received in 2 parts but not notified Obliged to inquire Otherwise top
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/06/2020
Very good site for aquarium equipment, delivery sometimes a little long.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/06/2020
Good transaction and fast delivery. Only downside, despite a phone call and an email to make sure of the model sold, I did not receive the right product.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/06/2020
Received as ordered, on time. The boxes in the parcel were very packed and crushed, but as they were foam filters this was not a problem.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/06/2020
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/05/2020
Good site..................
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/05/2020
The site is good, delivery times are respected. The product photos should be updated, as they can be misleading, as in the case of à la carte food, which I thought I was ordering in the old version of cutting strips, which my fish love, and which was delivered in the new version of dehydrated seaweed, which my fish don't like at all.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/05/2020
Very serious site, delivery on time. I don't put 5 because I had wished to be contacted for an additional order and I'm still waiting!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/05/2020
Fast delivery, product conforms
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/05/2020
Order in accordance with my wishes, reasonable delivery times. I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/05/2020
Perfect delivery very nice candy thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/05/2020
This site, which we discovered during the confinement period, has lived up to the reviews we left. Navigation is fast and pleasant. We asked a question about setting up a small pharmacy, and the answer was quickly returned to us, enabling us to order. Product prices are often lower than those of the big chains. Delivery was fast and on time. I will continue to order. In short, SUPER.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/05/2020
Clear website with fair prices.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/05/2020
I'm quite satisfied with the site, but less so with the choice of carriers: my parcel should have been delivered on Thursday but the driver had a family problem and dpd didn't replace the driver, so I didn't get my parcel until Tuesday because I made arrangements with the driver.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/05/2020
I AM A NEW CUSTOMER TO SEE IN TIME
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2020
Attractive prices, well packaged and received quickly, I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/04/2020
Plenty of choice, easy site - satisfactory delivery (given the current economic climate).
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/05/2020
It was probably the first and last time I ordered on this site. I received the parcel in a terrible state, the ring of the stirring pump was broken and I had to glue it in place. The shipment was particularly long, perhaps because of the health crisis.
If the zoanthus team wants photos of the parcel, they can contact me by e-mail.
Obviously not as a courtesy, but if they're really interested in their customer's opinion.
Sincerely
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/05/2020
Well-designed site. The consumables are presented with the product reference, which is a plus. Delivery was made in two days. Very satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2020
Deadline met, even during confinement. Top
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/05/2020
Fast delivery and compliant product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2020
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/04/2020
Fast delivery and well cared for parcel. I recommend this store without any problem.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/05/2020
Wide choice of products for both fresh and salt water Fast delivery So far so good Keep up the good work!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/04/2020
Fast delivery despite confinement, very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/04/2020
ZOANTHUS very efficient too bad that deliveries go through DPD the package arrived completely broken a miracle that the product is still inside. The shipping costs are really undeserved.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/04/2020
Very disappointed with the service! Noisy pump returned to service at my expense, pump still as noisy! Salesman unreachable, doesn't answer the phone and has to send several emails to get an answer 15 days later!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/04/2020
WELL
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/04/2020
very fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/04/2020
nothing to say. products were well packaged and delivery was fast despite my geographical location (Corsica) and the confinement.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/04/2020
Top as usual
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/03/2020
Neatly packaged with a little bonus surprise
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/03/2020
The store is good, attentive to customers, correct packaging. It just lacks sweets in the big packages!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/03/2020
Fast shipping, correct order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/04/2020
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/04/2020
very well sent very fast after order.... just a small problem to reach you by message and phone to know if the product is in stock and know its effectiveness.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/03/2020
The order and delivery went very well. Delivery was fairly quick given the current climate.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/03/2020
Everything is perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/03/2020
Order received promptly despite the situation with the corona virus. For example, I asked you a question and got no answer.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/04/2020
Despite the current context, the order arrived quickly and met my expectations.
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