The online store Zoanthus.fr is praised for its exceptional delivery speed, with numerous customers highlighting fast and reliable shipping that consistently meets their expectations. Many orders are reported to arrive quickly, often within two days, and are well-packaged, ensuring that products reach customers in excellent condition. The quality of the products is also a recurring theme, with many customers expressing satisfaction with aquarium items specifically noted for their reliability and compliance with descriptions.
Disappointed to order Hanna phosphate checker missing the pipette and a cap on a 10ml dosing tube I had ordered a skimmer it was missing the suction cups second time this happens next time I will order from another site
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GUILAINE G.
Rating: 4 out of 5
following a purchase from 06/12/2025
Ok
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CORINNE A.
Rating: 4 out of 5
following a purchase from 06/12/2025
Arrived on time and not yet set up
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Dominique S.
Rating: 1 out of 5
following a purchase from 26/11/2025
Merchandise arrived completely destroyed, complaint unanswered from Zoanthus.....
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Claude L.
Rating: 4 out of 5
following a purchase from 24/11/2025
I recommend it, there is a choice and it is shipped quickly.
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Rudy G.
Rating: 4 out of 5
following a purchase from 22/11/2025
I highly recommend this very good store.
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jean claude H.
Rating: 1 out of 5
following a purchase from 17/11/2025
Contacted customer service for a product error, I am still waiting for the return slip for a week. Purple Aquascape received in gray. Unfortunately, I had to use the gray which is less efficient. Very disappointed.
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Jose C.
Rating: 1 out of 5
following a purchase from 18/11/2025
I have sent 3 messages saying that you sent me the expired Eassy Reefs food and no one has responded to my complaint yet.
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Christine C.
Rating: 4 out of 5
following a purchase from 16/11/2025
Quick and easy to order. Too bad there isn't more stock. Only 2 boxes of glitter available for my fish.
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Andrea B.
Rating: 1 out of 5
following a purchase from 29/10/2025
Scam? After four weeks still no shipping confirmation or goods received
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Agnès M.
Rating: 1 out of 5
following a purchase from 27/10/2025
Satisfied with the order.
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Olivier B.
Rating: 4 out of 5
following a purchase from 31/10/2025
ras
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Courbin S.
Rating: 1 out of 5
following a purchase from 01/11/2025
Some time ago, shipping costs were free for much less, magnet, candy... it was not much... Very disappointed
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NOEL D.
Rating: 4 out of 5
following a purchase from 28/10/2025
I often order but a bit disappointed with the new sticky magnets! It loses its charm! Not sure I will continue to order when I find cheaper elsewhere!
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Daniel D.
Rating: 1 out of 5
following a purchase from 29/10/2025
I wrote to you, I received no response
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Stéphane R.
Rating: 1 out of 5
following a purchase from 24/10/2025
Too long a delay for the delivery of three filters
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Katile C.
Rating: 4 out of 5
following a purchase from 25/10/2025
Well received
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Michael A.
Rating: 1 out of 5
following a purchase from 07/10/2025
Ultra fast delivery, as every time, but this time I received a product that was broken and I didn't even need to open it to realize it since the ordered part was literally shattered (pump rotor). Good communication with the after-sales service who offered me a solution, but never implemented it.... So, yes, for this time... totally disappointed with this experience.
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Frédéric P.
Rating: 4 out of 5
following a purchase from 15/10/2025
Good experience
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alan D.
Rating: 4 out of 5
following a purchase from 07/10/2025
Excellent site, quality product, good value for money, quickly shipped (often by DPD unfortunately), I take away one star because many products are regularly out of stock.
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Mohamed seddik A.
Rating: 4 out of 5
following a purchase from 05/10/2025
Aside from the MB20 box which is open and taped for some reason, whether it is the delivery person or the sender... the rest of the products are intact.
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Karine B.
Rating: 4 out of 5
following a purchase from 30/09/2025
Good value for money. Fast delivery.
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Elena S.
Rating: 4 out of 5
following a purchase from 18/09/2025
The products I ordered were carefully packaged and I really appreciated the little gift. However, the BRT courier in Italy initially lost the package which was delivered to me a week late. In that package, there were medicines I had ordered for my sick fish that have since died. The store is not at fault, the courier needs to improve.
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Pascal L.
Rating: 4 out of 5
following a purchase from 27/09/2025
Someone to listen when there is a problem However, on the phone, we have difficulty talking to an advisor
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Thibaut H.
Rating: 1 out of 5
following a purchase from 24/09/2025
Very good
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Laurence R.
Rating: 4 out of 5
following a purchase from 18/09/2025
Very good product with an attractive price
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Gauthier C.
Rating: 1 out of 5
following a purchase from 29/07/2025
Fast delivery but the material arrived defective. Customer service responds to one email out of five and they are unreachable by phone.
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Julie B.
Rating: 1 out of 5
following a purchase from 16/09/2025
Not the right product
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Anthony L.
Rating: 4 out of 5
following a purchase from 06/09/2025
Correct and available price and product
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Pascal L.
Rating: 4 out of 5
following a purchase from 04/09/2025
Nothing to report
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christophe R.
Rating: 1 out of 5
following a purchase from 02/09/2025
Products in stock, my orders take a bit long to arrive
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Jérémy D.
Rating: 4 out of 5
following a purchase from 26/08/2025
Great
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Roselyne B.
Rating: 1 out of 5
following a purchase from 26/08/2025
I received the ordered pump (over €190) but the product was a demo product and I had to return it because it was impossible to connect. I am still down and I hear that Zoanthus is finding a replacement solution!!
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Mauro E.
Rating: 4 out of 5
following a purchase from 14/08/2025
Effective product, according to expectations. However, the transport damaged the package, causing a spill of the liquid that made the instructions partially unreadable.
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SPYRIDON D.
Rating: 1 out of 5
following a purchase from 08/08/2025
I have asked for instructions on the use & the connection of Aqua Della - Moss Rock S - waterfall with pump, but I never received anything. Totally unprofessional behaviour
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Jérémy F.
Rating: 1 out of 5
following a purchase from 23/06/2025
Non-existent after-sales service, no response by email and impossible to reach by phone for weeks. Purchase of the Milwaukee refractometer and a calibration solution. The refractometer does not read the correct value.
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Nello M.
Rating: 4 out of 5
following a purchase from 26/07/2025
Easy to use site, products sent correctly and on time.. maybe they should just be a little faster in their email support responses.
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Axl D.
Rating: 1 out of 5
following a purchase from 01/07/2025
Order never received. No response from customer service
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Geoffrey B.
Rating: 1 out of 5
following a purchase from 28/07/2025
Package received that opened during transport, several emails sent with no response, I contacted Clément who told me he would do what was necessary to resend the missing parts and again nothing received and no news either, really disappointed
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Gilles D.
Rating: 1 out of 5
following a purchase from 24/07/2025
Fast delivery and compliant goods
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