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M
Rating: 2 out of 5
Well received good delivery
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Customer reviews of Zoanthus.fr
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 14 477 published reviews
Summary of reviews
Zoanthus.fr consistently delivers fast shipping and on-time delivery, with many customers noting quick, well-packaged orders and careful packaging that protects items. The store stands out for reliability and efficiency, including prompt order processing, accurate fulfillment, and clear communication that makes the shopping experience smooth and predictable. Product quality and value are highlighted by well-made, compliant devices and a wide range of references at fair prices, contributing to repeated, satisfying purchases. Customers also emphasize strong customer service and a trustworthy, professional shopping experience, often recommending the store and returning for future orders.
Reviews 2, 3 and 4 stars
Reset filtersM
Rating: 2 out of 5
Perfect
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D
Rating: 4 out of 5
Fast service
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F
Rating: 3 out of 5
Delivery time a bit long
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P
Rating: 3 out of 5
Too early to give an opinion
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G
Rating: 3 out of 5
Thank you
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A
Rating: 3 out of 5
Shipping times not in line and product arrived damaged.
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D
Rating: 4 out of 5
Very good
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R
Rating: 4 out of 5
No complaints, items came exactly as I ordered them. I thougnt it would be faster as it's a EU country and I am in Sweden (hence the 4 stars instead of 5) but overall satisfied and will buy again from here if I don't urgently need items to be here in a hurry.
V
Rating: 2 out of 5
I received my package 5 days late
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C
Rating: 4 out of 5
the purchased product was not compatible with what I had. but it's only my fault because I ordered without going into detail.
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Y
Rating: 3 out of 5
Article delivered with very short drainage pipes (5cm). I have to look for tubing at a retailer. Too bad.
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C
Rating: 2 out of 5
Announcement on their site that the material is in stock and after placing the order, you are told that it is not, not very correct, and moreover received more than 7 days as announced by their email
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N
Rating: 2 out of 5
This is the 2nd time I buy salt in a bucket and my bucket arrives exploded.....
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G
Rating: 2 out of 5
A product that is restocking and takes a long time to arrive should be removed from the list and put back when it is available, not blocking a shipment until its arrival without even being sure that it will arrive! Or ship the goods and send the item later.
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S
Rating: 4 out of 5
Satisfaction with the ordered products, but very very disappointed with the delivery, I paid to receive the package at home, I had to go to a pickup point very disappointed with DPD
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T
Rating: 4 out of 5
Fast delivery only downside not always the possibility of being delivered to a relay point. I recommend.
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C
Rating: 4 out of 5
Quick order
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J
Rating: 4 out of 5
Rein to say a very good and serious site
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J
Rating: 2 out of 5
pipe delivered very hard impossible to bend it for installation in my opinion old stock, usually with ZOANTHUS no problem with this kind of product, this one must be flexible and malleable to wish do not forget that the diameter is 16/22 for 940 liters marine aquarium very disappointed, best regards
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Y
Rating: 3 out of 5
The ordered product bottle was half open and everything spilled in the box....
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M
Rating: 3 out of 5
Could be better. The delivery was perfect, well packaged, nothing to say. However, at the price of the plants, I found better elsewhere, I got two rotten ones out of 6.
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J
Rating: 3 out of 5
Order placed, I realized a mistake I had made, so I immediately sent an email afterwards to ask them to modify it, but I received no response from them and the order was shipped the next day without modification and as of now I have no response to the emails sent since the order. Not very serious.
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D
Rating: 3 out of 5
Disappointed that an exchange is not possible in case of a purchase error and that shipping costs are to be borne by the customer in case of return.
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I
Rating: 4 out of 5
In the end, everything went well.
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D
Rating: 3 out of 5
I really enjoy shopping at Zoanthus. However, there are times when orders arrive slightly damaged (bottles with a slight leak, packaging damaged). These situations do not justify a return, but they show that the quality of shipping could be improved. I also understand that for international shipments, several carriers may be involved.
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G
Rating: 4 out of 5
Ok
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C
Rating: 4 out of 5
Arrived on time and not yet set up
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M
Rating: 2 out of 5
I am disappointed, this is not the brand of the product I ordered, I was sent another brand.
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B
Rating: 2 out of 5
My package was not delivered on the scheduled date, DPD did not meet its commitments, this is unacceptable
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T
Rating: 2 out of 5
Hello, I am dissatisfied with my package because the expiration date of the reagents for my Hanna nitrate checker was only valid for 3 months.
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C
Rating: 3 out of 5
Package delivered to another DPD pickup point, useless as always.
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C
Rating: 4 out of 5
I recommend it, there is a choice and it is shipped quickly.
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R
Rating: 4 out of 5
I highly recommend this very good store.
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P
Rating: 2 out of 5
After ordering and payment, we are informed that the delay is tripled because the product is out of stock.
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M
Rating: 3 out of 5
I am not satisfied that I cannot be delivered more than 3 boxes of filters or peat.
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C
Rating: 4 out of 5
Quick and easy to order. Too bad there isn't more stock. Only 2 boxes of glitter available for my fish.
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F
Rating: 2 out of 5
the delivery was a disaster even if you are not to blame but paying €9 to have it 7 days later the delivery person is incompetent
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O
Rating: 4 out of 5
ras
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S
Rating: 2 out of 5
Hello, one of the products arrived damaged. Lack of protection. Regards
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