Customer reviews of Zoanthus.fr

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 14 233 published reviews
5 13,1k 92% 4 746 5% 3 196 1% 2 80 1% 1 137 1%

Summary of reviews

The online store Zoanthus.fr is praised for its exceptional delivery speed, with numerous customers highlighting fast and reliable shipping that consistently meets their expectations. Many orders are reported to arrive quickly, often within two days, and are well-packaged, ensuring that products reach customers in excellent condition. The quality of the products is also a recurring theme, with many customers expressing satisfaction with aquarium items specifically noted for their reliability and compliance with descriptions.

Reviews 2, 3 and 4 stars

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/10/2018
Good site and clear assembly
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/10/2018
Product as described, delivered within 4 working days. (Relatively) high shipping costs.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/10/2018
Serious
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/10/2018
Careful shipping and perfect Sav
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/10/2018
why didn't i give the max rating........ can you do better on time thank you
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Response from Zoanthus.fr
Hello, Thank you for your message and your note ;) Your order was placed at 12:03 pm and was handed over to the carrier at 1:38 pm. For my part, I could hardly do better. However, the carrier was a little slow to deliver (72h). See you soon, Sincerely Clément
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/10/2018
Serious site.parcel arrived on time
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 02/10/2018
I'm still waiting for a reply to my previous e-mail concerning my previous order, which I received incomplete.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/10/2018
super fast shipping RAS
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/10/2018
All right!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/09/2018
Very good site that I have used for aquarium products. Prices are very attractive. I'll be back...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/09/2018
fast delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/09/2018
Fine
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/09/2018
Fast shipping
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/09/2018
Fast , recommend
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/09/2018
Package conforms to my order and delivered on time. I will recommend with pleasure.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/09/2018
Order processing and delivery times in accordance.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 31/08/2018
Good but stock problem so long delivery
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 15/08/2018
site stock not up to date
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/09/2018
so far always on top, never had any problems.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/08/2018
Nothing to complain about Only warn when a product is missing Very fast shipping
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/08/2018
Disappointed with the products ordered (DD aquascape glue), but delivery was as fast and accurate as always.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/08/2018
Excellent Very reactive Except for a problem that CB accepted Validated Then surely banking problem Appeared cancelled But without being sure so a message, remains without action for 8/10 days Finally recommends and delivers....partially lacks an article
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/08/2018
Tres bien, colis livré rapidement buen emballé mais carton de sel dd mer concentré très endommîmé et mouillé.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/08/2018
always very responsive and on-time delivery give
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/07/2018
Just as I expected.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/08/2018
Serious. Shipped on the first working day.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/07/2018
I sent an email saying that I no longer needed the pump and no reply from you A bit of a shame
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/08/2018
Excellent welcome good quality products
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/08/2018
Nothing to say except the bailing bags are a bit thin for my taste Fast delivery
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 06/08/2018
I received a box of live phytoplankton 3 days after it was sent, even though I wanted to pay by Chronopost. It wasn't even packed with polystyrene protection, which is compulsory for live products. I didn't even open the hermetically sealed bottle because it smelled so rotten. I sent an e-mail, but Monsieur was offended and sent me packing. It doesn't matter, there are other, more intelligent suppliers.
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Response from Zoanthus.fr
Hello, thank you for your kind feedback.
As explained to you many times, zoanthus was on vacation until August 8th (which was clearly announced in various places on the site, at the bottom of the page in red and on all the product sheets with the mention "shipped on August 8th"). So it didn't take three days for your order of the 6th to arrive, since it left on the 9th for delivery on the 10th. That's 24 hours in transit.
As for the phytoplankton, there's no problem with a refund, the store simply needs to collect the goods. Best regards Clément
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/07/2018
Super site overall, too bad that when we have requests these are not taken into consideration
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 27/07/2018
I ordered two Eheim dispensers. The supplied pins exploded. In each dispenser... on.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/07/2018
Very fast service. Very friendly on the phone. I recommend
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/07/2018
Good site, but seriously, for the price of delivery, it should be at home. It pisses me off to run to the point relai!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/07/2018
Well, I find what I need, and if they're out of stock, they put in an equivalent.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/07/2018
very responsive
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/07/2018
Fluid site. And more and more choices. Just some slowdown when accessed on phone or tablet.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/06/2018
Fine
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/06/2018
Order as described. Fast shipping. I will make other orders on the site.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/06/2018
As ordered
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