Customer reviews of Zoanthus.fr

Salt bucket problem exploded...

I often order but a bit disappointed with the new sticky magnets! It loses its charm! Not sure I will continue to order when I find cheaper elsewhere!

Well received

Extremely fast shipping. Only small downside, one plant arrived broken.

Good experience

However, after a few days of testing, the skimmer has proven to be underperforming and does not connect to the app via wifi even though I created a guest line at 2.4 GHz on the router specifically for this purpose. I am returning it with second thoughts in the hope that the seller will have common sense and will not apply penalties that would only, since I have already been a customer multiple times, drive me away from this seller, considering them unreliable.

Excellent site, quality product, good value for money, quickly shipped (often by DPD unfortunately), I take away one star because many products are regularly out of stock.

Aside from the MB20 box which is open and taped for some reason, whether it is the delivery person or the sender... the rest of the products are intact.

Good value for money. Fast delivery.

The products I ordered were carefully packaged and I really appreciated the little gift. However, the BRT courier in Italy initially lost the package which was delivered to me a week late. In that package, there were medicines I had ordered for my sick fish that have since died. The store is not at fault, the courier needs to improve.

Someone to listen when there is a problem However, on the phone, we have difficulty talking to an advisor

Received on time but a broken tube but works

Unfortunately, one of the plants in the entire order was really in bad condition... the water at the bottom was brown to indicate how bad it was... otherwise the rest was rather good

Too bad the carpet was folded causing an irreversible crease.

Very good product with an attractive price

Correct and available price and product

Nothing to report

Good prices, variety of products. The only thing I see that could be improved is the delivery.

When I placed the order, what I ordered was in stock on the site, so for me, no problem!!! After a few days when I saw that my order had not been processed, I got worried and contacted Zoanthus. There I was told that one of the products was out of stock (there were still 3 on the site!!!) and I was offered to wait 1 week, or to take another product as a replacement. I took a replacement one, but this shows poor stock management, and a lack of respect for the customer, since there was no information to warn me.

Great

Effective product, according to expectations. However, the transport damaged the package, causing a spill of the liquid that made the instructions partially unreadable.

More than a week to receive the order (8 days). At first, since the seller did not indicate the reason for the non-shipment, one could even believe it was a scam. Then came a somewhat flimsy excuse (in vitro plants are hardly affected by heat, we are not talking about bouquets). It took insistence for the order to be shipped on the 7th day and received in less than 24 hours (very good point for that). However, the 2 ordered plants are not the ones received! lol If you order a specific variety, it's not to receive another variety. The non-shipment rather suggests a lack of stock and ultimately sending the wrong plants to avoid waiting. It's a shame because otherwise the shipment itself is well done and DPD was very fast, and the price is generally advantageous, especially on Seachem products. What a pity...

Easy to use site, products sent correctly and on time.. maybe they should just be a little faster in their email support responses.

With DPD delivery, it's a nightmare

Satisfied with the delivery speed, but after 3 weeks of use, the product proves to be completely ineffective.

Very fast

Two Aqua Forest sandbags were burst in the package.

Ho ordinato un cavo estensione per Hydra 52hd. Ciò che mi è stato consegnato non corrisponde. Non posso usarlo per prolunga per Hydra52hd. Viceversa ho acquistato una prolunga jebao e questa corrisponde a ciò che ho chiesto. Per il resto spedizione ultra veloce e precisa.

Nice

Box torn on the side when I picked it up. It's okay, nothing is missing. First order with you, no sticker.

as always my order was delivered on the scheduled date

Very well passed, super well packaged parcel

Too small the products for the price

Satisfied with my order and my product

I am happy but a plant is rather unwell

Order placed at the end of May delivered in 2 parts because I called to find out where it was usually fast service this time it missed Mr. Loubes

The solenoid valve is not working, it remains stuck in the open position

Very good

Good but the shipping costs are too high

Item conforms to the order, delivery on time